Trend Micro Antivirus Review: For a Safer Internet

In regards to antivirus security, how should an antivirus protection assessment be measured? Do we simply take the words of the AV creators for their own programs?
 

1. Third-party lab test results

Third-party testing labs are experts with well-constructed criteria and testing methods on testing AV-products, providing an unbiased opinion on product security.
 

• AV-Test scores

  • Trend Micro scores high on protection according to av-test labs. It gets a 6/6 score on its ability to detect malicious ware.
     
  • Trend Micro antivirus scores 6/6 in the impact on device performance department, which means it won't take up your device's resources.
     
  • Trend Micro antivirus has a low false-positive rate with a 6/6 usability score. This means it's unlikely to mistake regular files for harmful ones.

The total score by AV-Test lab was a perfect 18/18.
 

• AV-Comparatives

  • Trend Micro antivirus scores 3/3 stars (Advanced +) in the impact on device performance department, which means it won't take up your device's resources.
     
  • Trend Micro antivirus has a real-world protection test with a 2/3 stars (Advanced) real-world protection score. According to a test conducted with 758 domains/files, this score is to check the rate of detection of malicious files and domains.
     
    • Trend Micro had a 63 false-positive rate (false alarms), with the industry average in the test being 17. While successfully blocking 100% of threats.
       
  • Malware protection test: Trend Micro antivirus has a 0/3 (Advanced +) score regarding malware detection. This test is dated back to 2017 and was done by testing 10102 Test cases with a 98.27% detection and block, with five false positives, giving it a relatively low rating.
     
  • Malware removal test: Trend Micro antivirus has a 2/3 (Advanced) score regarding malware removal. This test checks the ability of antivirus to remove malware that has already infected a PC.
     
    • Out of 11 test cases, Trend Micro scored an 85 out of 100.
       

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• SE Labs

There were no test results regarding Trend Micro antivirus in SE Labs' latest tests. Still, two other labs tested the product, and we can say that Trend Micro's rates were pretty good in both.
 

2. Firewall and IDS protection

Trend Micro provides its users with a firewall protection booster, it works in tandem with the Windows Firewall to secure your network connection, keeping your network safe from outside attacks.
 

3. USB rescue toolkit

Trend Micro provides users with a bootable recovery tool. This feature is where you would download a rescue kit as a failsafe on your USB and use it later on. In the event malicious ware infects your device and prevents it from even booting and reaching the antivirus screen, you can use the USB rescue kit to initiate cloud-based cleaner. 

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 Trend Micro comes in four different plans. These are the Antivirus+Security, Internet Security, Maximum Security, and Premium Security Suite.

1. Antivirus+ Security

This includes ransomware protection, advanced AI learning, Anti-Phishing, and the Pay Guard features. The price for one year is $29.95, and it covers only one device. While the bundle features are perfect for a basic bundle, the one device limit makes it only suitable for those who are sure they don't need any other devices.

This plan is compatible with Windows only. If you want the same features for Mac protection, you can check their Antivirus for Mac plan which offers the same features for the same price.

2. Internet Security

This adds parental control, social media privacy, and system optimization features. The most notable is the increased number of devices covered from 1 to 3 devices, with the price rising to $39.95.

3. Maximum Security

This includes all the previous features with the addition of a complete password manager. In addition, this is the only bundle that covers all operating systems to include mobile phones. This plan ups the number of devices to five, for an increase in the price to $39.95 which is the same as the Internet Security bundle for the time being.
 

4. Premium Security Suite

This includes all the previous features with the addition of a VPN Proxy One Pro and ID Security feature. This plan also includes premium support for when users have any inquiries. It can also be used up to 10 devices each. However, Premium Service can be used on one (1) device. The good news is that Password Manager and ID Security have unlimited use. This plan is available for $69.95 for 10 devices per year.
 

Trend Micro's extra features

Let's find out about Trend Micro's features, and what it can offer to its users:

In order to protect your privacy, Trend Micro offers a set of privacy protection tools. These tools ensure you stay anonymous online and make sure your data isn't leaked. These include:

• Privacy Scanner optimizes your social media settings and makes sure you aren't sharing any info you don't want to. If you are a social media influencer or a parent with children who use your device, then this feature is fantastic for you.
   
• Social Networking Protection is a feature that warns you of risky links that may be available online or on social media websites.
   
• Pay Guard acts to protect your payment information from hackers and cyber-attacks when buying online or when dealing with your bank.
   
• Data Theft Prevention allows you to set certain info on a watch list to prevent it info from being sent from your device without authorization. If Trend Micro detects the sequence of characters or numbers being hacked or sent by mistake, it will automatically block all connections to the internet.
   

Behavior analysis AI

An interesting security feature available by Trend Micro is its AI behavior analysis. This is done by enabling the machine learning feature (enabled by default), resulting in machine learning that studies how you use your PC, which detects changes in behavior and blocks irregular activity.

In terms of scan speed, Trend Micro takes an average time to scan in terms of first scans. Many antiviruses use file caching to speed up future scans by marking files already checked as safe. However, Trend Micro's second scan takes as much as the first. This doubles as extra safety on one hand and as a slow scan on the other.

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Secure erase allows for file deletion with no trace for file recovery. This is often better known as "file shredding." It does so by deleting the file location 7 times over, ensuring no trace is left behind.

Parental control

Parental Control offers the ability to control what your children are viewing online, and for how long they can use the internet for and on which days. Trend Micro offers a pre-customized set of websites that can be adjusted according to your child's age, you can also edit the list to include any website you want.

Trend Micro Password Manager

Trend Micro provides a free password manager that can be downloaded online with a five-password limit and a full version with the Maximum Security bundle. This works by applying a master password or a fingerprint ID, which is used to recall your encrypted password saved on the password manager.

This allows for safe storage of passwords, without the need to use the same password repeatedly, lowering the risk of getting hacked on multiple accounts in the event your password gets hacked.

Trend Micro Mobile Security

This is the mobile app version of Trend Micro. It has a simple interface. It offers antivirus protection, web security, blacklisting for calls and text, and a system tuner. It also offers a VPN that activates only when it detects an unsafe Wi-Fi network.
 

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Many antiviruses use intricate interfaces that are hard to use. Trend Micro uses a simple and easy-to-use interface. It includes a big scan button that is hard to miss and four other buttons to reach all the other features. The scan button has a small arrow next to it to adjust the scan to the type you need.
 

Installation is fast and simple with straight-to-point instructions. Whether you are a child or an elderly the simplicity of the design will get you through.
 

2. Customer support

Trend Micro provides helpful customer support options, be it through live chat, phone calls, email support, or FAQs and community support. The phone support includes:

• Standard support is available from Monday to Friday during business hours of your local zone.
   
• Premium support adds 24-hour support to users and the option of remote assistance.

Let's compare Trend Micro's plans in the table below:

Trend Micro free tools

Trend Micro offers many free tools for you to use. These include the Trend Micro Ransomware File Decryptor, which helps you regain access to encrypted files by ransomware programs. The free Trend Micro Password Manager limited to 5 passwords.

Trend Micro ID Security helps protect your ID info including, login credentials, ID number, and legal documents such as passport and driver's license by alerting you if your data is found on the dark web. Trend Micro offers a free mobile security app for both Android and iOS.

Money-back guarantee

Trend Micro provides a 30-day money-back guarantee policy so you can try their antivirus and judge for yourself if it does the job well.

Payment methods

• Major credit cards (Visa, Mastercard, American Express, Discover).
• PayPal.

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Final Verdict

Is Trend Micro worth it? Trend Micro is highly secure and focused on ID protection. It boasts high security according to AV-test labs. The additional features in its basic bundle make it a great choice. However, its limited number of devices makes it a specific pick for people who are sure they only need one device. The Maximum Security plan, on the other hand, is slightly more costly but covers most of what you need, including five devices with cross-platform compatibility. The only downside to this antivirus service is the lack of VPN service.