UltraVPN Review: Dark Web Monitoring & Global Access

UltraVPN at a Glance

Designed for a broad audience, from individuals to small businesses, UltraVPN prioritizes secure and seamless browsing experiences. With robust features to prevent IP and DNS leaks, safeguard personal data, and overcome geographical restrictions, the company aims to make advanced online security accessible to all. Whether protecting sensitive information, optimizing connection speeds, or offering tools like split tunneling and dark web monitoring, UltraVPN provides a comprehensive solution for navigating the modern digital landscape.

To protect user data, UltraVPN employs AES-256 encryption and adheres to a strict no-logs policy, ensuring anonymity during online activities. While the service does not include a free trial, they do provide a risk-free 30-day money-back guarantee for new users to explore their capabilities. Additionally, UltraVPN’s multilingual support and a diverse number of server locations make them an attractive choice for users across different regions.

UltraVPN has built a mixed reputation in the VPN industry. They are widely appreciated for their intuitive interface, fast connection speeds, and robust security features, making them a popular choice among casual users and beginners. However, they have also faced criticism for privacy transparency, inconsistent customer support, and a lack of advanced features like a server map interface. While they excel in affordability, accessibility, and convenience, concerns about data collection and user experience have prevented them from standing out as a top-tier VPN provider.

Features & Services

• Global server network: The company provides access to over 1,300 servers across more than 125 locations worldwide, ensuring users can find a fast and reliable connection wherever they are
• PassWatch password manager tool: This integrated tool allows users to securely store and manage their passwords, enhancing online security by preventing unauthorized access
• Antivirus feature: The service includes built-in antivirus protection, offering real-time malware blocking and application control. This all-in-one solution eliminates the need for separate antivirus software, providing enhanced security and convenience
• Local network protection: This feature blocks local network access while connected to the VPN, preventing potential attacks from devices on the same network, which is particularly useful on public Wi-Fi
• Automatic connection on app launch: Users can configure UltraVPN to automatically connect to the VPN upon launching the app, ensuring continuous protection without manual intervention
• Multi-device support: UltraVPN supports connections on up to 10 devices simultaneously, making it suitable for individuals and families with multiple devices
• Unlimited bandwidth: Users can enjoy unrestricted data usage without worrying about bandwidth caps, ensuring a seamless browsing, streaming, and downloading experience
• Streaming and torrenting support: UltraVPN is optimized for streaming services like Netflix and Hulu, and supports torrenting, providing users with access to a wide range of content

VPN protocols and speeds

UltraVPN utilizes several VPN protocols to balance speed and security:

• Hydra protocol: This proprietary protocol is designed to provide the fastest and most secure connections, making it ideal for streaming, gaming, and other high-bandwidth activities
• WireGuard: Known for its high performance and modern cryptographic design, WireGuard offers a strong balance between speed and security
• IKEv2 (IPSec): While offering good speed, IKEv2 is considered less secure compared to Hydra and WireGuard. It can be a reliable alternative in certain technical scenarios

Security & Privacy

• AES-256 encryption: UltraVPN employs AES-256 encryption, a widely recognized standard for securing data, ensuring that user information remains confidential and protected from unauthorized access
• No-logs policy: UltraVPN claims to maintain a no-logs policy, meaning they do not track or store users’ browsing activities, connection times, or IP addresses, thereby enhancing user privacy
• UltraVPN's kill switch: The service includes a kill switch feature that automatically blocks internet traffic if the VPN connection drops unexpectedly, preventing potential data exposure
• Split tunneling: UltraVPN offers split tunneling capabilities, allowing users to route specific app traffic through the VPN while other apps access the internet directly, providing flexibility in managing online activities
• Always-on VPN: This feature ensures that the VPN connection is reestablished automatically if it gets disconnected, maintaining continuous protection without user intervention
• Dark web scan: UltraVPN provides a dark web scan feature that alerts users if their personal information is detected on the dark web, offering an additional layer of security against potential threats 

Pricing & Plans

UltraVPN offers two comprehensive subscription plans, both billed annually, catering to different levels of security needs:

UltraVPN Standard Plan

Cost: $2.99 per month (billed $35.88 annually for the first year, then $99.99 per year after that)

Features:

• Connect up to 10 devices
• Access to 125 global locations
• Ultra-fast connection speeds
• Unlimited bandwidth
• No-logs policy for privacy
• Kill switch and split tunneling
• Industry-leading encryption standards
• Application control

UltraVPN+

Cost: $3.99 per month (billed $47.88 annually for the first year, and $149.99 per year after that)

Additional features:

• Antivirus protection
• AI-powered safe browsing
• Tools for application control and malware prevention
• Includes Dark Web Monitoring and the PassWatch Password Manager at no extra cost

Additional Notes

• Renewal rates: Promotional pricing applies for the first year only; renewal rates are higher ($149.99/year for UltraVPN+ and $99.99/year for UltraVPN Standard)
• Payment options: Payments can be made via major credit cards
• Money-back guarantee: Both plans include a 30-day money-back guarantee, allowing new users to test the service risk-free

Pros & Cons

Advantages

Dark web monitoring for proactive security
Their Dark Web Scan feature alerts users if their personal data is found on the dark web. This proactive security measure adds an extra layer of protection, helping users act quickly to safeguard sensitive information from potential threats.

AI-powered safe browsing
Combines AI technology with traditional VPN protection to proactively block malicious websites and phishing attempts in real-time, an advanced feature not commonly found in competitors.

Proprietary Hydra protocol for speedy internet access
The Hydra protocol is designed for fast, reliable connections even on high-bandwidth activities like streaming and gaming. This ensures users enjoy smooth performance without sacrificing security and efficient online traffic management.

Integrated PassWatch password manager
The included password manager allows users to securely store and manage credentials in one place. This integrated tool streamlines online account management while reducing the risk of breaches from weak or reused passwords.

Wide server network for global access
With over 1,300 servers in 125+ locations, including 25 in the United States and spanning 85 different countries, they provide reliable access to geo-restricted content and ensure fast, stable connections wherever users are located.

User-friendly multi-device support
Their VPN supports up to 10 simultaneous connections, enabling families or small teams to protect multiple devices under one subscription. This flexibility ensures comprehensive coverage without additional costs.

UltraVPN's kill switch for uninterrupted privacy
The kill switch feature automatically disconnects internet traffic if the VPN connection drops, preventing accidental data exposure. This adds a crucial layer of reliability for users handling sensitive information.

Integrated antivirus protection
Bundles antivirus functionality directly into the VPN service, providing a more comprehensive security package without needing additional software.

Streaming and torrenting optimization
UltraVPN is designed to bypass geo-restrictions on platforms like Netflix and supports torrenting, making it ideal for users who want secure access to entertainment and downloads.

30-day money-back guarantee for risk-free testing
While there’s no free trial, the 30-day refund policy allows users to test the service with confidence, ensuring they only commit if satisfied with UltraVPN’s offerings.

Affordable pricing plans
Offers competitive rates with significant discounts for first-year subscriptions.

Always-available customer support
The company offers 24/7 live support to assist users with any issues or inquiries, ensuring a responsive and helpful customer service experience.

Disadvantages

Lack of cryptocurrency payment options for added anonymity
The company does not accept cryptocurrency payments, limiting options for users who prioritize complete anonymity in their transactions. This could deter privacy-conscious individuals who prefer not to use traditional payment methods.

Based in the 14 Eyes Alliance
UltraVPN’s corporate structure adds complexity to their jurisdiction. While their operations are tied to Panama through Fast VPN Pro LLC, their ownership and management by Aura, a US-based company, place them under the jurisdiction of the 14 Eyes Alliance. This raises potential privacy concerns due to the possibility of government surveillance and data-sharing agreements within the alliance.

No free trial for initial testing
Although they offer a 30-day money-back guarantee, the lack of a free trial may discourage users who want to test the service without committing financially upfront. This could create hesitation, especially for first-time VPN users.

Higher renewal costs for long-term plans
While their introductory pricing is affordable, renewal rates for long-term plans are significantly higher. This could lead to unexpected expenses for users who aren’t aware of the pricing structure upon renewal.

No RAM-only servers for enhanced privacy
Unlike some competitors, the company does not use RAM-only servers, which automatically erase data upon reboot. This could be a drawback for users who seek the highest level of data security.

Unclear no-logs policy
While they claim to have a strict no-logs policy their privacy policy discloses collecting certain connection data, like device identifiers and server usage, raising concerns for users seeking complete anonymity.

UltraVPN Reviews

UltraVPN has a Trustpilot rating of 3.5 out of 5 stars based on over 700 reviews. On the Google Play store, they have a 4.2 out of 5-star rating based on 56.9k reviews and a 4.5 out of 5-star rating based on 40.8k reviews on the App Store. Customers frequently praise the platform for their user-friendly interface and reliable connection speeds, while complaints often focus on billing concerns and customer support responsiveness. Many users mention using the VPN app for better accessibility and streaming.

Positive feedback

UltraVPN consistently garners positive feedback for their user-friendly design, making it an accessible choice for VPN beginners. Many users highlight the intuitive interface, seamless setup, and straightforward navigation. The ability to secure up to 10 devices under a single subscription is frequently praised, with customers noting the convenience of protecting all their devices without additional hassle.

Additionally, their strong focus on privacy features resonates well with users. Reviews commend their no-logs policy and AES-256 encryption for delivering reliable online anonymity and robust data security. The global server network is another highlight, with customers appreciating their ability to bypass geo-restrictions and access content effortlessly. Many users also mention the helpful support team, describing them as responsive and informative, which enhances the overall experience.

Criticisms

UltraVPN has faced criticism in several areas, with users highlighting inconsistent customer support. Some reviews mention delays in receiving responses and a lack of resolution for technical issues, leaving users frustrated. Additionally, the absence of a real-time map interface for server selection is a recurring complaint, as users feel this would improve navigation and enhance the overall user experience.

Privacy concerns have also been raised, with some users pointing out discrepancies in their no-logs policy. While the company states they does not track browsing activities, reviews question the collection of metadata and connection data mentioned in their privacy policy. These criticisms suggest a need for greater transparency and enhanced features to fully meet user expectations.

Customer Support & Resources

UltraVPN provides comprehensive customer support to ensure users have a seamless experience. Their support team is available 24/7 through live chat and email, offering prompt assistance for any technical or billing inquiries. 
For technical support, users can email [email protected], and for billing-related questions, they can reach out to [email protected]. In addition to direct support channels, the company offers a comprehensive knowledge base with articles and guides to help users understand and utilize the service effectively. Topics include installation procedures, troubleshooting tips, and explanations of various features.

Conclusion

UltraVPN offers a compelling suite of features that cater to a wide range of users, from individuals seeking enhanced privacy to families needing multi-device coverage. With their proprietary Hydra protocol, dark web monitoring, and a free password manager, UltraVPN combines security, speed, and user-friendly functionality. Their global server network, including over 100 virtual locations, and support for streaming and torrenting make it a versatile option for accessing content and protecting sensitive data in various scenarios.

This VPN is a good option for those seeking affordable long-term pricing, ease of use, and a proactive approach to customer support. These features have earned positive feedback from users who value their reliable connections and robust encryption, making it one of the best VPN services for budget-conscious consumers. However, drawbacks such as higher renewal rates, the lack of a free trial, and limited advanced customization options may present challenges for some users. Despite these concerns, UltraVPN remains a solid choice for those prioritizing a balance between affordability and functionality.

To learn more about UltraVPN and how they compare to other providers, explore our comprehensive VPN review page. You can also use our VPN comparison tool to evaluate various options side by side, or visit our VPN blog for deeper insights into choosing the right service for your needs.