Perimeter 81 Review: Is This the Most Secure VPN for Your Business?

Company at a Glance

Perimeter 81 is a private network and security tool provider offering VPN solutions tailored to businesses. Their service aims to simplify secure network access with a focus on remote work, providing protection for companies of all sizes, from startups to large enterprises. With coverage extending globally, Perimeter 81 is particularly suitable for businesses seeking enhanced cybersecurity and private network management.

The company’s key features include Zero Trust Network Access, seamless cloud integration, and a robust network of servers that enable secure connections across multiple locations. Perimeter 81 emphasizes strong data privacy, utilizing AES-256 encryption and a strict no-logs policy to safeguard user data. While they do not offer a free trial, they provide various subscription plans designed to meet different business needs.

Perimeter 81 has earned recognition in the cybersecurity industry, frequently appearing on top lists of VPN providers and receiving accolades for innovation in remote work security. Although, they do not currently have a BBB account.

Perimeter 81 Features & Services

• Zero Trust Network Access (ZTNA): A core feature of Perimeter 81, ZTNA enhances security by ensuring only authorized users can access sensitive data, regardless of location
• AES-256 encryption: This high-level encryption standard protects all transmitted data, offering businesses peace of mind that their information remains secure against cyber threats
• Multi-platform support: Compatible with Windows, macOS, Linux, iOS, and Android, Perimeter 81 ensures seamless protection across various devices, making it ideal for remote work environments
• Split tunneling: Allows users to route certain traffic through the VPN while maintaining direct access to other online services, providing flexibility for tasks like streaming or accessing local networks
• Single Sign-On (SSO) integration: SSO integration simplifies user management and enhances security by allowing employees to access the VPN with their existing corporate credentials
• DNS filtering: Provides an extra layer of security by blocking malicious websites and content, protecting users from phishing attacks and unwanted distractions
• Automatic Wi-Fi security: Automatically secures connections on public Wi-Fi, ensuring that data is always encrypted and safe from unauthorized access
• Cloud integration: Easily integrates with popular cloud services like AWS, Google Cloud, and Microsoft Azure, enhancing security for cloud-based applications
• Network segmentation: Allows businesses to divide their network into smaller segments, limiting access and minimizing the risk of internal data breaches
• Activity monitoring and reports: Provides detailed analytics and reports on network activity, allowing businesses to track usage, detect anomalies, and enhance security protocols

VPN protocols and speeds

1. WireGuard: Known for its exceptional speed and streamlined security, WireGuard is a modern protocol that boasts a lightweight codebase of just 4,000 lines. This makes it easy to audit and deploy, significantly reducing the attack surface. WireGuard’s simplicity also results in lower latency and faster speeds, making it ideal for tasks like gaming, streaming, and other high-bandwidth activities. The protocol uses advanced encryption methods such as ChaCha20 for symmetric encryption and Poly1305 for authentication, which collectively enhance performance and data protection
2. OpenVPN: A well-established and widely adopted open-source protocol, OpenVPN is known for its robust security and flexibility. It supports a variety of cryptographic algorithms, making it versatile and compatible across numerous platforms. However, its extensive codebase can make it complex to audit and slightly slower compared to newer protocols like WireGuard. Despite this, OpenVPN remains a reliable option for secure business communications, especially where strong encryption is critical
3. IKEv2/IPSec: This protocol combination provides a balance between speed and security, particularly suited for mobile networks. IKEv2/IPSec is optimized for re-establishing VPN connections quickly, making it ideal for users frequently switching networks, such as between Wi-Fi and cellular data. However, its performance can vary depending on distance, making it a better choice for local connections
4. SSTP (Secure Socket Tunneling Protocol): Primarily used in Windows environments, SSTP is recognized for its ability to bypass firewalls and provide secure data transmission via AES encryption. This protocol is useful for those needing secure access on Windows devices but has limited compatibility with other operating systems

Security & Privacy Measures

• AES-256 Encryption: Perimeter 81 uses AES-256 encryption, one of the most secure encryption standards available, to protect data both in transit and at rest. This encryption is the same standard used by banks and military organizations, ensuring that all communications within the network are safe from interception
• No-logs policy: Perimeter 81 maintains a strict no-logs policy, meaning that they do not track or store users’ online activities. This ensures that user privacy is upheld and that there is no risk of sensitive information being recorded
• Multi-Factor Authentication (MFA): To add an extra layer of security, Perimeter 81 supports multi-factor authentication, which requires users to verify their identity with more than just a password. This feature significantly reduces the chances of unauthorized access
• Single Sign-On (SSO) integration: The SSO feature allows users to log in securely using existing credentials from platforms like Google, Azure, and Okta. This integration simplifies access management and enhances security by ensuring that only authenticated users can access network resources
• Automatic Wi-Fi protection: This feature automatically encrypts connections when users connect to unsecured Wi-Fi networks, ensuring that data remains protected even on potentially risky connections
• DNS Filtering: Perimeter 81’s DNS filtering helps protect users from malicious websites by blocking harmful sites and restricting access to inappropriate content, adding an extra layer of security for company networks
• Zero Trust Network Access (ZTNA): The Zero Trust model ensures that every user and device is verified before accessing any company resources, regardless of their location. This approach minimizes the risk of breaches by implementing strict access controls
• Hybrid Secure Web Gateway (SWG): Perimeter 81 offers a multi-layered approach to web security, protecting against malware and controlling web access for employees both on-premises and in the cloud

These features demonstrate Perimeter 81’s commitment to providing a secure and efficient VPN solution tailored to meet the needs of businesses across various sectors, enhancing both data security and overall network protection.

Plans & Pricing

Perimeter 81 offers four main pricing plans, each tailored to meet different business needs:

• Essentials: Priced at $8 per user per month (annual billing), this plan includes basic network security features and is ideal for smaller teams
• Premium: At $12 per user per month, it provides advanced security management tools suitable for growing businesses
• Premium Plus: For $16 per user per month, this plan offers more layered security features, targeting larger organizations
• Enterprise: Custom pricing with advanced, customizable security features for large enterprises needing tailored solutions

Additional costs may apply for features like dedicated gateways and advanced security options. Plans can be customized based on user needs and scale.

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Advantages of Perimeter 81 VPN

• Zero Trust Network Access (ZTNA) for enhanced security: Perimeter 81’s ZTNA approach ensures that only authenticated users can access company resources, regardless of their location. This feature helps businesses strengthen their security posture and minimize the risk of unauthorized access, providing peace of mind for IT teams
• Multi-platform support and seamless integrations: The service supports multiple platforms, including Windows, macOS, Linux, iOS, and Android, along with integrations with cloud services like AWS, Google Cloud, and Azure. This flexibility makes it easy for businesses to protect their diverse digital environments without compatibility issues
• High-speed WireGuard Protocol: By using the WireGuard protocol, Perimeter 81 offers faster connection speeds and lower latency compared to older protocols like OpenVPN. This is particularly beneficial for businesses that require high-speed access for tasks such as streaming, gaming, and running intensive applications
• User-friendly interface with centralized management: Perimeter 81’s easy-to-use interface simplifies network management, allowing IT teams to monitor, configure, and deploy security policies from a single platform. This centralization saves time and reduces the complexity of managing network security
• Automatic Wi-Fi security for public networks: This feature automatically encrypts data when connecting to unsecured public Wi-Fi, protecting users from potential threats. This is particularly valuable for employees who frequently work remotely or travel
• Detailed activity monitoring and reporting: Perimeter 81 provides comprehensive reports and analytics on network activity, helping businesses identify security threats, optimize performance, and ensure compliance with industry standards. This level of insight allows companies to make data-driven decisions to enhance their security strategies

Why You Might Not Choose Perimeter 81

• Complex pricing structure with additional costs: The pricing structure includes various add-ons, such as dedicated gateways and advanced security options, which can make costs add up quickly. This complexity may be challenging for smaller businesses with tight budgets to navigate
• No free trial available: Unlike some competitors, Perimeter 81 does not offer a free trial, which means businesses have to commit financially without testing the full capabilities of the service. This could deter potential customers who prefer to evaluate a product before purchasing

Customer Experience

Perimeter 81 receives high ratings across multiple review platforms: Capterra (4.8/5), G2 (4.6/5), G2 (4.7/5), and TrustRadius (8.8/10), reflecting strong user satisfaction. Users often praise the VPN for its ease of use, reliable connections, and robust customer support, especially on Mac devices. The intuitive interface and seamless switching between VPN locations are frequently highlighted as strengths.

However, some users report occasional connectivity issues and a complex setup process, particularly for those new to multi-factor authentication. Small businesses also mention that customer support could be more tailored to their needs.

Positive feedback

Customers frequently highlight Perimeter 81’s ease of use, praising its intuitive interface that makes managing VPN connections simple, even for less tech-savvy users. Many reviews commend the platform’s strong privacy features, including robust encryption and a no-logs policy, which give users confidence in their data security. 

Flexibility is another major point of praise, as the service allows seamless switching between locations and devices, making it suitable for businesses with diverse needs. Additionally, users often express satisfaction with the expert advice and responsive support provided by Perimeter 81’s customer service team, which helps optimize their experience.

Critical feedback

Negative reviews of Perimeter 81 often mention occasional connectivity issues, with users reporting disruptions during virtual meetings or periods of inconsistent performance. Some customers have expressed dissatisfaction with the setup process, finding it lengthy or complicated, especially for those unfamiliar with multi-factor authentication. Small businesses have also voiced concerns over customer support, feeling that the service is sometimes inadequate or not sufficiently tailored to their needs, highlighting a gap in personalized assistance and communication.

Perimeter 81 actively addresses negative feedback by providing prompt and personalized responses to customer concerns. They often clarify issues and guide users through troubleshooting steps, particularly when connectivity or setup problems arise. The company also frequently updates its platform based on user feedback, demonstrating a commitment to continuous improvement and customer satisfaction. This proactive approach helps build trust and shows that Perimeter 81 values customer input and is dedicated to enhancing their experience.

Customer Support

Perimeter 81 offers a range of support options to assist customers, including 24/7 live chat support directly accessible on their website, as well as email support through [email protected]. This round-the-clock availability ensures that users can quickly get help with any issues, making the support system accessible and responsive.

Additionally, Perimeter 81 provides a comprehensive Support Portal where users can find helpful resources such as user guides, FAQs, and troubleshooting tips, making it easier for customers to understand and effectively use their VPN services. For more in-depth guidance, Perimeter 81 also offers training materials and detailed video tutorials to assist users in configuring and managing their network security setups efficiently. You can explore these resources further at their Support Portal.

Final Verdict

Perimeter 81 stands out with its advanced security features, flexible VPN protocols, and intuitive management tools, making it an excellent choice for a wide range of users, from small businesses to large enterprises. Key features such as Zero Trust Network Access (ZTNA), multi-platform support, and integration with major cloud services like AWS and Azure offer unparalleled flexibility and security, ensuring that businesses can protect their digital environments with ease. This adaptability benefits companies looking for robust, scalable VPN solutions that can enhance productivity and secure remote work setups.

Customers frequently report high satisfaction with Perimeter 81’s streamlined setup, expert support, and customizable security options. However, some users have noted drawbacks, such as occasional connectivity issues and a complex setup process for those unfamiliar with multi-factor authentication. Smaller businesses may also find the pricing structure and additional fees for certain features a bit challenging to navigate.

If you’re interested in exploring more about VPN options, be sure to check out our other VPN reviews, compare various providers, and visit our blog for more in-depth insights on choosing the best VPN for your needs.

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