FrootVPN: Private Browsing with No-Logs Encryption

FrootVPN at a Glance

FrootVPN is a Swedish company and virtual private network (VPN) provider known for their commitment to user privacy and security. They started out as a free service and quickly evolved and established themselves in the VPN market. Launched with a focus on delivering a reliable security tool, they target both individual users and businesses seeking to safeguard their online activities. The service operates across 20+ countries, offering support in multiple languages.

They operate over 80 servers, enabling users to connect with ease while maintaining unlimited bandwidth. The provider supports multiple protocols, including OpenVPN, which is the best choice for most users, as well as PPTP and L2TP, and they employ robust security measures such as 2048-bit encryption and a strict no-logs policy. This means that FrootVPN does not track user activity, ensuring that personal data remains confidential. However, it’s important to note that there is currently no free trial available; instead, users can take advantage of a 30-day money-back guarantee if the service does not meet their expectations.

In terms of industry reputation, FrootVPN has received mixed reviews. While they are recognized for their strong privacy policies and affordability, they lack some features common among top-tier VPNs, such as native mobile applications and live customer support. The company has been included in various top VPN lists but has not received significant accolades or certifications from recognized organizations like the Better Business Bureau (BBB).

FrootVPN Features & Services

FrootVPN offers a range of features designed to enhance user privacy and security while providing reliable VPN services. Below is a summary of the key features available:
Global servers: They operate over 80 servers across 20+ countries, allowing users to connect from various locations worldwide. This extensive network helps bypass geo-restrictions on content

• Multiple VPN protocols: The service supports several protocols, including OpenVPN, PPTP, and L2TP, offering flexibility in connection types based on user needs. This variety can affect speed and accessibility for different online activities like gaming and streaming
• 2048-bit encryption: FrootVPN employs 2048-bit encryption to secure user data, ensuring that online activities remain private and protected from third-party surveillance
• No-logs policy: The provider maintains a strict no-logs policy, meaning that it does not track or store any user activity or personal information, enhancing user privacy
• 5 simultaneous connections: You can connect up to 5 of your devices simultaneously for a seamless VPN experience
• Unlimited bandwidth: Users can enjoy unlimited bandwidth, allowing for unrestricted internet usage without throttling
• Torrenting support: Their VPN allows torrenting and P2P file sharing on their servers, with designated servers marked for these activities
• Kill switch: Available only on the Windows app, this feature automatically disconnects your internet if the VPN connection drops, preventing the accidental exposure of your IP address
• 30-day money-back guarantee: FrootVPN offers a 30-day money-back guarantee, allowing users to test the service risk-free
• Compatibility with mobile devices: This feature allows users to configure the VPN on Android and iOS systems manually. While they don’t have dedicated mobile apps, the service supports various manual configurations, ensuring mobile users can still enjoy secure browsing on the go

FrootVPN protocols and speeds

FrootVPN utilizes various VPN protocols that impact connection speeds and service accessibility:

OpenVPN: Known for its strong security and reliability, OpenVPN is the recommended protocol for most users. It provides a good balance between speed and security but may require more technical setup on non-Windows devices.

PPTP: While faster than OpenVPN, PPTP is less secure and generally not recommended for sensitive activities. However, it may be suitable for users who prioritize speed over security.

L2TP: This protocol combines the features of PPTP and IPsec for better security than PPTP alone, but due to double encapsulation, it may result in slower speeds.

Their VPN aims to provide stable speeds suitable for streaming and torrenting; however, users have reported varying experiences with connection speeds depending on server load and location.

Security & Privacy Measures

FrootVPN implements a variety of security features designed to protect user data and ensure privacy. Below is an overview of their key security measures:

• Encryption: FrootVPN uses 2048-bit encryption, which is generally considered secure. While the specific encryption algorithm is not explicitly stated, it likely employs AES-128/256 encryption, providing robust protection for user data
• No-logs policy: The provider adheres to a strict no-logs policy, meaning that it does not track or store any user activity. This includes user info, bandwidth usage, IP addresses, timestamps, DNS queries, and session logs
• VPN protocols: FrootVPN supports several protocols, including OpenVPN, L2TP, and PPTP. OpenVPN is recommended for its strong security features, while PPTP is considered less secure and should be avoided for sensitive activities
• Kill switch: Available only on the Windows app, the kill switch feature disconnects your internet if the VPN connection drops. This prevents accidental exposure of your real IP address during unexpected disconnections
• Perfect Forward Secrecy (PFS): PFS ensures that even if an encryption key is compromised, it cannot be used to decrypt past sessions. This adds an additional layer of security to user data
• IP and DNS leak protection: FrootVPN has been tested and shown to be free from IP and DNS leaks, which means that user information remains secure while connected to the VPN
• Independent audits: There is currently no mention of independent audits being conducted on FrootVPN's security measures. This can be a significant factor for users seeking verified privacy practices
• RAM-only servers: The information regarding whether FrootVPN uses RAM-only servers is not specified. RAM-only servers enhance security by ensuring that all data is wiped upon reboot

Pricing & Plans

FrootVPN offers a straightforward pricing structure with three subscription plans designed to cater to different user needs. Below is a summary of the available plans:

• Monthly plan: $19.99/month - This plan allows users to try the service on a month-to-month basis, which is ideal for those who want to test the VPN without a long-term commitment
• Three-month plan: $26.97(approximately $8.99/month) - This plan provides a discounted rate compared to the monthly option, making it a suitable choice for users looking for a short-term commitment with cost savings
• Annual plan: $50.88(approximately $4.24/month) - The Annual plan offers the best value, providing significant savings over the monthly plan. This option is ideal for users who are confident in their choice and want to secure a lower monthly rate

The company does not advertise any additional fees associated with its plans. However, it does not offer premium features like ad blockers or dark web scanning, which some competitors might include in their packages. Users can customize their experience by selecting from various server locations available within the app.

Payment methods include credit cards, American Express, PayPal, Bitcoin, and Perfect Money, allowing users flexibility in how they choose to pay for their subscriptions. Overall, this VPN's pricing structure is competitive within the market, especially for the annual plan. Still, it may be perceived as slightly high, given the limited features compared to other premium VPN services.

Pros & Cons

Advantages

• Strong security features: FrootVPN employs 2048-bit encryption, which provides a high level of security for user data. This strong encryption helps protect sensitive information from potential hackers and surveillance, ensuring that users can browse the internet with confidence
• No-logs policy: The company maintains a strict no-logs policy, which means that it does not track or store any user activity. This commitment to privacy allows users to feel secure knowing that their online actions are not being monitored or recorded
• Unlimited bandwidth: FrootVPN offers unlimited bandwidth, enabling users to stream, download, and browse without worrying about data caps. This feature is particularly beneficial for heavy internet users who engage in activities like streaming HD content or torrenting
• P2P and torrenting support: Unlike many VPN providers, this company allows torrenting and P2P traffic on all its servers. This is a significant advantage for users who frequently download files, as it ensures they can do so without restrictions
• Multiple device connections: The service supports up to five simultaneous connections, allowing users to protect multiple devices under a single account. This flexibility is ideal for families or individuals with various devices needing VPN protection

Disadvantages

• Limited server locations: FrootVPN has around 80 servers in only 20+ countries, which is relatively small compared to many competitors. This limited server network may result in slower speeds during peak times and could restrict access to certain geo-restricted content
• Located inside the 5/9/14 alliance: The company is located in Sweden, which is part of the 14 Eyes alliance, a group of countries that share intelligence and surveillance data
• Not the fastest option available: FrootVPN is not the fastest VPN available, which can be a drawback for users engaging in online gaming or other high-bandwidth activities like streaming or file sharing. While it offers decent speeds for basic web browsing and casual gaming, tests have shown that its download and upload speeds can be significantly slower compared to other VPNs, particularly on servers in more distant regions. This could lead to lag or delays during gaming, making it less ideal for competitive players who require low latency and high-speed connections

User Reviews for FrootVPN

FrootVPN does not appear on major review platforms like Trustpilot, G2, or other popular review sites, which could be a result of their niche market position and limited marketing focus. As a smaller VPN provider, they may not prioritize gathering reviews from large platforms or may simply have a smaller user base compared to competitors. This absence could impact potential users’ ability to easily gauge overall customer satisfaction and trustworthiness. However, we did find some user reviews on websites that write about this VPN service. The following is some of the information we were able to glean.

Positive feedback

A lot of user feedback shows that this VPN is very easy to set up. Unlike some VPN services that are complicated and need advanced technical skills, FrootVPN is simple. Users with little technical knowledge really like this. It’s a great option for people new to VPNs. In addition to the easy setup, FrootVPN is also good at unblocking streaming services like Netflix. Many users say it can easily get around geo-restrictions. This means users can enjoy more content. This feature, along with its generally good speeds, makes FrootVPN a good choice for those who love streaming. Finally, a key point that comes up in many positive reviews is the company's strong focus on user privacy. Users praise the strict no-logging policy, and like that they can use cryptocurrency for payments. This shows that FrootVPN is serious about providing a safe and private browsing experience.

Critical feedback

Some reviews about FrootVPN have pointed out areas where it could improve. Users also mention they are not happy with the VPN's speed. They notice uneven speeds and sometimes have trouble staying connected. This suggests that FrootVPN usually has good speeds, but there is a need to make network stability and speed more consistent. Another issue is the number of server locations. Although FrootVPN has a fair spread of places where it connects, the total number of servers is not as high as those of larger VPN companies that have hundreds or thousands of servers. This could be a problem during busy times or if you want to connect to a server in a less common spot.

Finally, there are worries about how clear FrootVPN is about their security practices. FrootVPN claims to have a no-logging policy. However, they have not had a new independent security audit recently. For users who want full proof of their data privacy, this lack of outside checks could be a big reason to reconsider.

Customer Support

FrootVPN offers a range of customer service and support team options to ensure users can access assistance when needed. Customers can utilize their live chat feature during business hours for immediate queries. While they do not freely provide an email address, email support is available through their website’s contact form. Many users report receiving prompt responses from the support team, typically within 24 hours. 

Additionally, they provide a knowledge base filled with FAQs and troubleshooting guides, helping users find solutions to common issues independently. To further assist customers, FrootVPN maintains a blog that includes tutorials and tips on effectively using their VPN service. They also have various social pages, including Facebook, X (Twitter), and YouTube.

Final Verdict

FrootVPN stands out as a flexible and effective VPN provider, catering to various user needs with features like strong encryption, a no-logs policy, and unlimited bandwidth. These attributes benefit casual users seeking privacy while browsing, as well as more demanding users who need secure access to geo-restricted content. The ability to connect multiple devices simultaneously enhances its usability across different scenarios, whether for streaming, working remotely, or securing sensitive data.

While the company offers numerous advantages, such as affordability and a straightforward user interface, it does have some drawbacks. Some users have reported slower speeds during peak usage times, and customer support could be more comprehensive outside business hours. However, the overall positive customer satisfaction highlights the value FrootVPN provides, particularly for those seeking a budget-friendly VPN solution.

To learn more about VPNs and find the best service for your needs, explore our other reviews, compare various companies against each other, and read our blogs for more background information.