Avast VPN Review: Protection & More

Avast SecureLine VPN at a Glance

Avast SecureLine VPN is a privacy-focused service offered by Avast Software, a cybersecurity company founded in 1988 and headquartered in Prague, Czech Republic. Known for their antivirus software and security solutions, the company expanded into the VPN market in 2014 with SecureLine VPN, aiming to provide encrypted and unrestricted internet access. The service is designed for individuals and businesses looking to protect sensitive data, secure public Wi-Fi connections, and bypass content restrictions. With server locations in various countries and multilingual support, SecureLine VPN appeals to a global user base seeking straightforward digital privacy solutions.

The VPN includes AES-256 encryption, DNS leak protection, and a no-logs policy that limits tracking of user activity, though some connection data is retained for operational purposes. They support major operating systems, including Windows, macOS, Android, and iOS, and allow simultaneous connections on multiple devices. SecureLine VPN also enables P2P support on designated servers, making them suitable for torrenting. While Avast does not offer a permanently free version, they provide a seven-day free trial for new users to explore the service before committing to a subscription.

Avast’s reputation in the cybersecurity industry is well-established, though past concerns over data collection practices have drawn scrutiny. While not currently BBB-accredited, Avast has been recognized for their security expertise, and SecureLine VPN has been reviewed by major tech publications, often noted for their ease of use and strong encryption. Though Avast may lack some advanced VPN features, they remain a viable option for users prioritizing basic online privacy and security.

Features & Perks

• AES-256 encryption: Avast SecureLine VPN employs AES-256 encryption, which is the industry standard VPN protocol, to ensure that user data remains confidential and protected from unauthorized access
• No-logs policy: The service adheres to a strict no-logs policy, meaning it does not store records of users' online activities, ensuring enhanced privacy and anonymity
• Kill switch: A built-in kill switch automatically disconnects the user from the internet if the VPN connection drops unexpectedly, preventing unprotected data transmission
• Multi-device support: Avast SecureLine VPN permits up to 10 simultaneous device connections under a single subscription, accommodating users with multiple devices
• Global server network: The VPN offers access to over 700 servers in 34 countries, enabling users to choose optimal locations for their needs
• P2P support: Dedicated VPN servers are optimized for peer-to-peer (P2P) activities, facilitating efficient and secure file-sharing
• DNS leak protection: The service includes DNS leak protection to ensure that DNS queries are routed through the VPN tunnel, preventing potential exposure of browsing activities
• Streaming and gaming optimization: Certain servers are optimized for streaming and gaming, providing faster speeds and reduced latency for an improved experience
• Automatic connection on public wifi: The VPN can be configured to automatically connect when it detects a public Wi-Fi network, ensuring user data remains secure in potentially unsecured environments 
• Single shared IP address: The service assigns the same virtual IP address to multiple users on a server, enhancing anonymity by making it harder to trace activities back to an individual

Additional features:

• Smart VPN mode: This feature allows users to set rules for automatic VPN activation based on specific scenarios, providing a seamless and personalized browsing experience
• Access to Android TV: Users can install and use Avast SecureLine VPN on Android TV, NVIDIA Shield TV, or Mi Box, allowing for private streaming of online content on these devices
• Split tunneling (Android only): Available on Android devices, split tunneling allows users to select which apps use the VPN connection and which access the internet directly

Additional services:

• Avast Premium Security: A comprehensive security suite offering advanced protection against various online threats, including malware, ransomware, and phishing attacks. It includes features like real-time protection, a firewall, and a webcam shield
• Avast Ultimate: An all-in-one bundle that combines Avast Premium Security with additional tools such as Avast Cleanup Premium, Avast SecureLine VPN, and Avast AntiTrack, providing complete security, privacy, and performance optimization for up to 10 devices
• Avast Cleanup Premium: A PC optimization tool designed to enhance system performance by removing junk files, defragmenting hard drives, and managing startup programs, resulting in a faster and more efficient computer
• Avast AntiTrack: A privacy tool that prevents online tracking by hiding users' digital fingerprints, ensuring anonymity, and preventing targeted advertising based on browsing habits
• Avast Secure Browser: A privacy-focused web browser that includes built-in ad-blocking, anti-tracking, and banking mode features to provide a secure and fast browsing experience
• Avast Small Office Protection: Tailored for small businesses, this solution offers advanced security features to protect up to 10 devices, including laptops, mobile devices, and tablets, ensuring comprehensive protection against cyber threats

Protocols and speeds

Avast SecureLine VPN utilizes multiple protocols to ensure secure and efficient connections. Primarily, they employ the OpenVPN protocol, recognized for their balance between speed and security, operating over UDP ports to facilitate faster data transmission. Additionally, Avast SecureLine VPN supports the WireGuard protocol, a modern, streamlined protocol known for its high performance and robust security features. For Apple devices, the service uses the IPsec protocol, leveraging Apple's proprietary stacks to ensure optimal compatibility and performance. Users have the flexibility to select their preferred protocol or allow the application to choose the most suitable one automatically. Avast assures users that their server locations have enough bandwidth to ensure a high-quality experience. Regarding connection speeds, while VPNs can introduce some latency due to encryption overhead, Avast SecureLine VPN's use of efficient protocols like OpenVPN over UDP and WireGuard helps minimize speed reductions, allowing users to download and stream content swiftly.

Security & Privacy

Avast SecureLine VPN employs robust security measures to safeguard user privacy and data integrity. They utilize AES-256 encryption, a standard recognized for its high level of security, to protect data transmitted through their servers. The service offers multiple secure protocols, including OpenVPN and IPsec, allowing users to select their preferred method of connection. Additionally, Avast SecureLine VPN features a Kill Switch, which automatically blocks internet access if the VPN connection is unexpectedly interrupted, ensuring that the user's real IP address remains concealed. The service also provides DNS leak protection to prevent DNS queries from being exposed outside the VPN tunnel. Regarding privacy, Avast SecureLine VPN operates under a no-logs policy, meaning they do not store records of users' online activities. However, Avast SecureLine VPN logs the IP address of the VPN server you use, which the company says helps identify when services are unavailable, in addition to the amount of data transmitted but not the content. Avast SecureLine VPN has yet to be independently audited. These combined features aim to provide users with a secure and private browsing experience.

Pricing & Plans

Avast SecureLine VPN offers multiple subscription plans, each tailored to different user needs:

• One-year plan: Priced at $59.88, which breaks down to approximately $4.99 per month. This plan includes full access to all SecureLine VPN features, such as AES-256 encryption, a strict no-logs policy, access to servers in 34 countries, and support for high-speed streaming and P2P file sharing
• Two-year plan: Priced at $95.76, averaging around $3.99 per month. This plan provides the same features as the one-year option but at a lower monthly cost. By committing to a two-year term, users can take advantage of significant savings compared to renewing annually
• Three-year plan: Priced at $143.64, which also averages to $3.99 per month. Unlike the two-year plan, which allows some flexibility, the three-year plan is designed for those who want a long-term VPN solution with the best available pricing

Avast SecureLine VPN allows customization based on the number of devices. Users can choose between a single-device plan, which covers only one device per subscription, or a multi-device plan, which supports up to 10 devices under one account. The multi-device plan is particularly beneficial for families or individuals who use multiple gadgets, such as laptops, smartphones, and tablets.

All Avast subscription plans come with a 30-day money-back guarantee, ensuring users can request a refund if they are unsatisfied with the service within the first month. In addition to standard VPN plans, Avast SecureLine VPN offers a 60-day free trial. Unlike most VPNs that provide a seven-day or 30-day free trial, Avast gives new users an extended period to test the service. However, users must provide payment information at the start of the trial, and the subscription automatically begins once the trial period ends unless canceled beforehand.

Unlike some competitors, Avast SecureLine VPN does not offer a monthly subscription option. Users must commit to at least a one-year plan, meaning that short-term users may find the service less flexible. Payments for all plans can be made using major credit cards or PayPal, and Avast occasionally offers discounts or bundled deals with their other cybersecurity products, such as Avast Premium Security.

Advantages & Disadvantages

Advantages

• Strong encryption with industry-standard security: Avast SecureLine VPN uses AES-256 encryption, the same level of protection used by banks and military institutions. This ensures that all data transmitted through the VPN remains highly secure and nearly impossible to decrypt. For users, this means peace of mind when accessing sensitive information, conducting online transactions, or working remotely without fear of cyber threats
• User-friendly interface with quick setup: Avast SecureLine VPN is designed with simplicity in mind, making it accessible for users of all technical levels. With a straightforward one-click connect feature, users can activate the VPN without navigating complex settings. This makes them an attractive option for those who want reliable protection without dealing with unnecessary technical hurdles
• 60-day free trial for risk-free testing: Unlike most VPN providers that offer only a seven-day trial, Avast provides a 60-day free trial, giving users ample time to evaluate the service. This extended period allows customers to test the VPN’s performance across different locations, devices, and activities before committing to a subscription
• Automatic public wifi protection: The VPN automatically activates when it detects an unsecured public Wi-Fi network, eliminating the risk of forgetting to turn it on. This is especially useful for frequent travelers or professionals who rely on hotel, airport, or café Wi-Fi, as it prevents hackers from intercepting their personal data or login credentials
• Optimized servers for streaming and P2P sharing: Certain servers are specifically optimized for streaming services and peer-to-peer (P2P) file sharing, providing faster speeds and more reliable connections. Users looking to access geo-restricted content can connect to these specialized servers for smoother playback and minimal buffering. Similarly, P2P users benefit from stable, high-speed connections when downloading or sharing large files
• Multi-device support: Subscribers can choose a plan that covers up to 10 devices under a single account, allowing them to secure all their gadgets, from smartphones to smart TVs. This is ideal for families or individuals with multiple devices, ensuring comprehensive protection without needing separate subscriptions
• Seamless Android TV integration: Unlike some VPNs that require complicated workarounds, Avast SecureLine VPN is natively compatible with Android TV, NVIDIA Shield TV, and Mi Box. This means users can install the VPN directly onto their smart devices, ensuring private and unrestricted streaming without requiring extra hardware or configuration steps
• Smart VPN mode for seamless browsing: This feature automatically selects the optimal server location based on your activities, ensuring a balance between speed and security without manual configuration. For users, this means a hassle-free experience, as the VPN adapts to their needs in real-time, providing optimal performance whether they're streaming, browsing, or engaging in other online activities
• Single shared IP address for enhanced anonymity: By assigning the same IP address to multiple users connected to a server, Avast SecureLine VPN makes it more challenging to trace online activities back to any individual. This shared IP approach enhances user anonymity, ensuring that actions cannot be easily linked to a specific person, which is particularly beneficial for privacy-conscious individuals
• Open-source privacy protection protocols: Built on OpenVPN and OpenSSL, Avast SecureLine VPN utilizes widely trusted open-source protocols known for their reliability and security. This transparency allows users to trust the integrity of their VPN connection, knowing that it is based on protocols that the security community has extensively vetted

Disadvantages

• Limited server network-reducing connection options: With approximately 700 servers in 34 countries, Avast SecureLine VPN's server network is smaller compared to many competitors. This limited selection can lead to overcrowded servers, potentially resulting in slower connection speeds and fewer options for bypassing geo-restrictions. Users seeking a wide array of server locations for optimal performance and access may find this limitation restrictive
• Lack of advanced security features: Unlike some leading VPN providers, Avast SecureLine VPN does not offer advanced security features such as multi-hop connections, split tunneling, or obfuscated servers. The absence of these features may limit users' ability to customize their security settings and optimize their privacy, which could be a significant concern for those with heightened security needs
• No support for router installation: Avast SecureLine VPN does not support installation on routers, restricting their use to individual devices. This limitation means users cannot easily protect all devices on their home network, such as smart TVs or gaming consoles, which could be inconvenient for households with multiple internet-connected devices
• Concerning past data practices: In 2020, Avast faced scrutiny over allegations of collecting and selling user data through their subsidiary, Jumpshot. Although Avast has since discontinued Jumpshot's operations, this incident raises concerns about the company's commitment to user privacy. Users who prioritize strict privacy may find this history troubling

Customer Service

Avast provides multiple customer support options to assist users with their products and services. For general inquiries and assistance, users can visit the https://support.avast.com/en-us/Avast Support Center, which offers a comprehensive range of resources, including FAQs and troubleshooting guides. To contact Avast by email, you can reach out to customerservice@avast.com. Additionally, Avast provides the option of live chat, allowing the customer to disclose their issue and then connecting the customer to the support team for immediate and personalized help.

In addition to direct support channels, Avast offers a variety of training materials and tutorials to help users understand and effectively use their products. These guides cover installation, configuration, and common troubleshooting solutions, enabling users to optimize their experience with Avast SecureLine VPN

Customer Experience

Avast offers SecureLine VPN apps on Android, iOS, macOS, and Windows, with customer ratings varying across platforms. On Trustpilot, Avast as a company garnered a rating of 4.2 complied from over 20,000 reviews. On the App Store, it holds a strong 4.7 out of 5 rating based on over 19,000 reviews. On Google Play, the VPN app has a 4.1 out of 5 rating based on more than 200,000 reviews. 

Positive reviews

Users often commend Avast SecureLine VPN for its user-friendly setup, noting that the installation and configuration process is straightforward, even for those new to VPNs. The service's robust security measures, including AES-256 encryption and a strict no-logs policy, are frequently highlighted as key strengths. Customers appreciate the optimized servers that provide reliable and fast connections, enhancing the overall browsing experience. Additionally, the integration with Android TV allows users to easily secure their streaming activities on a larger screen, which is a notable advantage for home entertainment setups.

Negative reviews

Some users express concerns over the limited server locations, which can restrict access to content in certain regions and may affect connection speeds. The absence of monthly subscription options, with only yearly plans available, is cited as a drawback for those seeking short-term VPN use. Additionally, the lack of advanced features such as split tunneling limits customization, which may be a disadvantage for more tech-savvy users seeking granular control over their VPN connections.
Overall, while Avast SecureLine VPN offers a solid set of features and ease of use, potential users should weigh these benefits against the reported drawbacks and consider their specific needs when choosing a VPN service.

Conclusion

Avast SecureLine VPN delivers a user-friendly and security-focused VPN service, ideal for individuals seeking strong encryption, reliable privacy, and seamless streaming access. Backed by Avast, a cybersecurity leader, the VPN employs AES-256 encryption, a strict no-logs policy, and DNS leak protection, ensuring secure browsing across public and private networks. With optimized servers for streaming and P2P support, users can enjoy fast, stable connections for entertainment and file sharing. Their user-friendly interface, automatic public Wi-Fi protection, and multi-device support make them a convenient choice for those looking to secure multiple devices without complicated setups.

However, Avast SecureLine VPN has some notable limitations. Their server network is smaller compared to competitors, which may impact speed and accessibility in certain regions. The lack of split tunneling and router support restricts customization options for advanced users. Additionally, the absence of monthly subscription plans means users must commit to at least a one-year plan, which may not suit those looking for short-term flexibility. Despite these drawbacks, Avast SecureLine VPN remains a solid option for users prioritizing ease of use and security.

If Avast's VPN services do not meet your needs, consider reading our reviews of other top providers. You can also use our comparison tool to see how each company stacks up, and explore our blog page for more industry information and tips about the best VPNs.