Lightspeed Restaurant U-Series
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- Easy to use
- Full third-party integration
- Remote access
- Transparent pricing
- Must use their payment processor
- More expensive than some providers
- Lack of support
- Many customer complaints
Upserve opened their doors in 2009 in Providence, Rhode Island. Expanding their offerings over the years has brought them from being a social network to a leading POS provider. The company offered multiple price packages and helped customers choose their hardware and software packages to meet their unique business needs. Upserve serves merchants in over 100 countries, expanding beyond North America with Lightspeed’s acquisition. The POS system offered by Lightspeed U-Series works with Windows, MAC, iOS, and Android, offering seamless integration for top third-party applications like QuickBooks, Grubhub, and DoorDash. The company has received mixed reviews over the years, with many customers pleased with the ease of use and customer support, while others complain about system crashes and ineffective support services. Upserve’s name means putting customers first and listening more than talking, which has helped them become a trusted source for POS systems in the restaurant and retail markets.
- Trustpilot Score : 4.4 out of 5
- Customer Experience : Fair
- Transparent Pricing : False
- Pricing Model : Undisclosed
- BBB Rating : D+
- Money-Back Guarantee : False
- Serves merchants in over 100 countries
- Offers customization options
- Simple design with customizable options
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- Accounting Software
- Processing Services
- Productivity Software
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display—Undisclosed
- Display Screen—Undisclosed
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation—Undisclosed
- Windows
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License
- Documentation—Undisclosed
- In-Person
- Live Online
- Videos
- Webinars
- ACH Processing
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- Demos—Undisclosed
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App—Undisclosed
- Phone—Undisclosed
- Social Media