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Earthlink

EarthLink

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Pros
  • Contract-flexible plan options
  • Unlimited data availability on many plans
  • Legacy ISP experience with modern broadband
  • Optional full-service technical support add-on
Cons
  • Inconsistent service experience by connection type
  • Limited upfront pricing transparency
  • Fewer advanced networking features by default
  • Unclear equipment options and ownership terms
Summary

EarthLink Internet is a long-established internet service provider that has operated in the U.S. market since 1994. They are headquartered in Atlanta, Georgia, and provide internet access to residential and small business customers across much of the country. Unlike providers that rely on a single network, EarthLink delivers service through multiple connection types based on location, including fiber, wireless home internet, and satellite. This structure allows them to reach customers in both well-served metro areas and regions where internet options are more limited. Their offerings are built around flexibility and availability rather than bundled entertainment services. Many plans emphasize unlimited data usage, and select options allow customers to avoid long-term contracts. EarthLink also supplements standard internet service with optional technical support tools and account management resources designed to simplify setup and ongoing use. Customer feedback across major review platforms reflects a mixed but informative picture. Some users highlight stable performance and smooth installations, while others point to pricing clarity and performance variability depending on connection type. From an industry standpoint, EarthLink remains a recognizable legacy ISP that has adapted to modern broadband delivery models rather than exiting the market.

Quick Stats
  • Customer Service : Good
  • Mobile Service : True
  • Online Billing : True
  • Served Areas : 48 states
Selling Points
  • Multi-network internet access under one brand
  • Strong availability in limited-option markets
  • Location-first service model
  • Edge-case connectivity coverage
Customer Support
  • Desktop Application
  • Email
  • FAQs
  • Help Center
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticket
Internet Services
  • Business Internet
  • Fibre Internet
  • Rural Internet
  • Satellite Internet
  • Wireless Home Internet
Mobile Internet
  • 4G
  • 5G
Compatible with
  • Android
  • iOS
FAQs
What types of internet does EarthLink offer?
How fast is EarthLink Internet?
Does EarthLink have data limits?
Are there any current deals or promotions available for EarthLink Internet?