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The service is primarily delivered through cable internet (hybrid fiber-coaxial) with fiber available in select locations. Customers can then use Wi-Fi in their homes with the provided or personal equipment.

Bills can be paid through the online account portal or mobile app using a debit card, credit card, or linked bank account, and automatic payments can be set up for convenience.

They are known for providing cable broadband across many U.S. states, offering multi-gigabit plans, bundled internet and mobile options, and price-lock guarantees on select plans.

They do not operate a nationwide standalone 5G network, but their mobile service provides access to 5G coverage through partner networks where available.

Most residential plans include a monthly data allowance of 1.25 TB, with options to purchase additional data or add an unlimited data upgrade for an extra fee.

Many internet plans are marketed with no annual contract, although certain promotions, bundles, or special offers may include specific terms that customers should review carefully.

Yes, they provide qualifying assistance programs such as ConnectAssist and Connect2Compete, which are designed to offer more affordable internet options for eligible households.

Yes, customers can bundle internet with Cox Mobile plans, which may include benefits like unlimited mobile data, extended equipment coverage, price-lock guarantees, and combined billing convenience.