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FatCow is a hosting company that focuses on a single shared hosting option called the Original FatCow Plan. This web host provides unlimited disk space, unlimited bandwidth, email address setup, and support for a wide range of content management systems. It includes a custom control panel that simplifies managing your site without relying on cPanel. The shared hosting plan is positioned as a great way for individuals and small businesses to build their websites during the first term of service at a good pricing point.

FatCow offers a 30-day money-back guarantee and an uptime guarantee that aligns with industry standard expectations for shared hosting. Their data centers use load-balanced architecture and onsite monitoring to help reduce downtime. This gives users a level of reliability similar to other major hosting providers.

Yes. FatCow includes a free domain name registration with their shared hosting plan during the first term of service. This can be a great way to save costs for those launching a new website. Additional domain management tools are built into their custom control panel, making it easy to handle renewals and DNS settings without third-party tools.

FatCow offers 24/7 customer support through live chat and tickets, but recent reviews describe it as slow and unhelpful. Many users report long wait times, unresolved issues, and difficulty canceling or regaining access to accounts. Phone support is no longer available, which adds to the frustration. While their support may handle simple questions, it often falls short when dealing with more complex problems.