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Orion Metal Exchange

Orion Metal Exchange Review: Polishing Your Investments

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Orion Metal Exchange Review: Polishing Your Investments
Orion Metal Exchange

Published: May 15th, 2024

Diving into wealth preservation and investment security often demands a deep understanding of the dynamic financial landscape—Orion Metal Exchange steps in as a reliable and expert solution in the realm of precious metal investment. By offering diverse IRA-approved products, real-time market insights, and expert-led investment solutions, they empower individuals to diversify their portfolios seamlessly. With a cost-effective structure and streamlined processes, Orion simplifies the investment journey, ensuring transparency, convenience, and flexibility for investors.


Comprehensive coverage of precious metals
Metal spot pricing
Discreet home delivery


Lack of comprehensive educational material
Limited availability of bars and bullion


Quick Stats

BBB Rating
Trustpilot Score
4.9 out of 5
Money-Back Guarantee
Minimum Investment
Customer Experience

At a Glance

Orion Metal Exchange, headquartered in Los Angeles, California, is a prominent figure in the precious metals sector. Established by Jacob Blalock in 2017, the company has over five decades of collective industry expertise. Their specialization encompasses a comprehensive range of precious metals, spanning gold, silver, platinum, and palladium. The company offers a suite of services, including purchasing, selling, and exchanging tangible precious metals. Their primary focus lies in assisting investors in safeguarding their wealth through gold IRAs and other strategic investment avenues. The company has achieved a five-star rating on the BBB and an A+ grade, underscoring their commitment to excellence and customer satisfaction.

Products & Features

Investing with savings: Orion offers a reliable platform for individuals seeking to diversify their investment portfolios and shield their savings from market fluctuations and economic uncertainties by acquiring precious metals. This strategic approach aligns with investment goals and protects against inflation and economic instability.

Precious metal coins: Orion offers a comprehensive selection of precious metal coins, including gold, silver, platinum, and palladium. These coins are highly sought-after by investors within the industry, providing a tangible and secure investment option. By acquiring physical precious metal coins, investors can diversify their retirement accounts and potentially benefit from the long-term value appreciation of these assets, making them an excellent choice for those seeking a reliable avenue to bolster their investment portfolios.

Some features they offer include:

Precious metals IRA services: Orion offers tailored solutions for individuals looking to incorporate physical precious metals into their retirement portfolios. Their IRA department assists with account setup, custodian selection, and strategic investments, catering to investors of all experience levels.

Buyback program: The customer-friendly buyback program streamlines the selling process by allowing investors to sell back their precious metals without incurring additional costs.

Storage options and depository program: Orion offers various storage options, including their depository program supplemented with secure storage facilities and insurance coverage.

Expert guidance and investment advice: With years of experience in the precious metals market, Orion provides expert guidance and investment advice tailored to each client's unique needs. Their knowledgeable team assists investors in making informed decisions to achieve their investment objectives.

IRS compliance and regulations: Orion ensures IRS compliance and adherence to regulations governing precious metals investments, providing investors with confidence and peace of mind in their investment journey.

Online ordering: Orion's online platform offers investors a seamless experience. It provides real-time pricing and convenient phone transactions, allowing investors across the United States to manage their investments flexibly from anywhere.


Orion Metal Exchange offers pricing for each type of coin prior to fees, requiring a minimum purchase value of $10,000 and imposing a flat shipping rate of $39. Direct contact with the company is necessary to determine the total value of your order, including all fees.


Comprehensive coverage of precious metals

Orion stands out for their wide range of offerings, encompassing all precious metals. Whether you're interested in gold, silver, platinum, or palladium, they have you covered.

Metal spot pricing

Orion Metal Exchange offers clients access to live spot prices for precious metals via their website, ensuring they stay informed about the current market values of gold, silver, platinum, and palladium. These prices are regularly updated to accurately reflect market fluctuations, which can occur daily or even minute by minute.

Discreet home delivery

Orion Metal Exchange offers discreet home delivery services, providing customers with added convenience and privacy when receiving their precious metal purchases.

No selling fees

Unlike some competitors, Orion does not charge any fees when customers decide to sell their precious metals. This transparent pricing policy ensures that customers can maximize their returns without worrying about hidden costs.

Wide range of IRA custodians & depositories

Orion collaborates with every legitimate precious metal IRA custodian and depository nationwide. This extensive network gives customers the flexibility to choose the custodian and depository that best suits their needs and preferences.

BBB accredited and A+ rated

With accreditation from the Better Business Bureau (BBB) and an A+ rating, Orion Metal Exchange demonstrates a commitment to ethical business practices and customer satisfaction. This rating gives customers added confidence and peace of mind when engaging with the company.

Offers up to $30,000 in free Gold and Silver upon purchase

The company periodically offers limited-time promotions tailored for investors who fulfill specific criteria. These promotions grant eligible investors significant quantities of complimentary precious metals to bolster their portfolios. Orion Metal Exchange's current promotion extends an opportunity to receive up to $30,000 worth of free gold and silver—an attractive proposition for individuals seeking to bolster their holdings in precious metals. It's essential to bear in mind that these promotions come with conditions and prerequisites that must be met to capitalize on the offer fully. Failure to satisfy all terms may result in receiving less than the anticipated amount of precious metals.


Lack of comprehensive educational material

One drawback of Orion Metal Exchange is the absence of comprehensive educational material. Although they provide an FAQ page covering some aspects, customers may encounter difficulty accessing comprehensive resources and information to support their investment decisions.

Limited availability of bars and bullion

Orion Metal Exchange may not always offer a wide selection of bars and bullion, limiting customers' choices when it comes to specific types of precious metal products. This could potentially restrict diversification opportunities for investors seeking alternative forms of investment.

Customer Experience

While Orion Metal Exchange receives highly positive ratings on prominent websites, with scores of 4.9 on Trustpilot across 198 reviews, a perfect 5 on the BBB, and an A+ rating based on 55 reviews, it's essential to acknowledge the relatively limited number of reviews available to form a comprehensive conclusion.

The positive reviews collectively underscore experiences with Orion's team, reflecting high levels of customer satisfaction. These include the smooth and hassle-free purchasing process, with customers often mentioning the ease and efficiency of transactions. Many customers also noted the helpfulness and knowledgeability of the representatives they interacted with, praising their ability to provide clear explanations and guidance. Additionally, customers appreciated the courteous and friendly demeanor of the staff, which contributed to their overall satisfaction and confidence in the company.

While the negative reviews are few and far between, they highlight specific concerns or shortcomings experienced by customers during their interactions with the company. In one instance, a customer felt dissatisfied with the pricing of their purchase, noting that it was significantly above the spot price and expressing disappointment in not receiving a callback for a smaller purchase. This suggests a perceived lack of responsiveness or attention to customer needs. Another customer noted minor hiccups in their transaction, indicating potential issues with the overall smoothness or efficiency of the process. Additionally, a customer felt their representative could have been more informative during their telephone call, highlighting a perceived deficiency in customer service and communication.

How Can I Reach Out to Orion?

Existing customers can quickly get in touch with their dedicated sales representative by calling 1-800-559-0088. For those seeking quick answers to common queries, the FAQ section is readily available for exploration. If you're not yet a customer and have inquiries about Orion Metal Exchange or their services, you can fill out their questionnaire to get started. Additionally, you can contact them directly via email at The company's physical address is also provided for those who prefer traditional mail correspondence: 12301 Wilshire Blvd, Suite 412, Los Angeles, CA 90025, US.


In conclusion, Orion Metal Exchange, established by Jacob Blalock in 2017, emerges as a prominent player in the precious metals sector, offering a comprehensive suite of services to assist investors in safeguarding their wealth and diversifying their portfolios. With over five decades of collective industry expertise, the company provides a wide range of precious metals, including gold, silver, platinum, and palladium, along with specialized services such as gold IRAs and investment advice. Their commitment to transparency, customer service, and excellence has earned them a five-star rating on the BBB. Key advantages include comprehensive coverage of precious metals, transparent pricing based on metal spot rates, discreet home delivery, and no selling fees. However, areas for improvement include the need for more comprehensive educational resources and a wider availability of bars and bullions.

Despite these limitations, Orion Metal Exchange remains a reliable choice for investors looking to navigate the complexities of the precious metals market with confidence and peace of mind.

Bolster your investment decisions with our comprehensive comparison tool, or opt for our curated list of the industry's top Gold IRA companies to guide your financial choices. Stay informed on industry trends through our expert blog.

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