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They cover unsecured debts such as credit card balances, personal loans, medical expenses, and education loans. They may handle a broader range of unsecured debts beyond these categories. However, they do not handle secured debts like federal student loans, auto loans, or mortgages.

Customers of CSS can contact their customer service team via email at [email protected] or by phone at 888-913-8784 during business hours. Additionally, there is a live chat feature available during specific working hours. Century Support Services also provides a financial blog and FAQ sections on their website to address common questions and provide resources for debt settlement.

Century Support Services offers a free financial assessment where specialists evaluate if a client's debt qualifies for their program. Factors considered during the evaluation include the total amount of debt, the client's ability to make monthly payments, the number of creditors, and the balance of each account.

MyCentury is a client portal that Century Support Services offers to customers so they can access their financial progress whenever they want. Through MyCentury, clients can easily monitor their dedicated savings account balance and track payments sent to creditors.

Working with Century Support Services for debt settlement may hurt your credit score initially. As part of the debt settlement process, clients typically stop making payments to creditors, which can lead to late payments and potentially lower credit scores. However, your credit score may gradually improve as debts are settled and paid off. It's essential to weigh the potential impact on your credit score against the benefits of resolving your debt with Century Support Services.