CRM Software
Top Companies in 2024
Thryv vs Zoho
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- All-in-one business management platform
- User-friendly interface
- Marketing automation & campaign tracking
- 24/7 technical support
- Comprehensive integration capabilities
- Free demo
- Live chat option
- Omnichannel solution
- Extensive customizations
- Higher cost
- Steep learning curve
- Onboarding fees
- Limited features in the free plan
- Limited file storage
Thryv is an all-in-one business management solution that was established in 2013 and headquartered in Dallas, Texas. The platform is tailored for small businesses seeking to streamline their operations. They provide a wide array of services, including customer relationship management (CRM), social media management, professional website creation, marketing tools, and secure payment processing via ThryvPay. The platform is recognized for its user-friendly interface and adaptability across various industries, such as home services, health and wellness, and legal services. Accredited by the Better Business Bureau (BBB) with an A+ rating, they also ensure compliance with major data protection regulations like CCPA and HIPAA. Their online presence is largely positive, with customer feedback highlighting the platform’s effectiveness and ease of use. The company is lauded for their commitment to helping small businesses compete with larger enterprises by centralizing key business functions. Read the full review to explore all that Thryv has to offer and see how it can benefit your business.
Founded in 1996 and headquartered in Del Valle, Texas, Zoho has grown into a leading technology company offering a wide array of software solutions. Among their extensive product lineup, Zoho CRM stands out as a powerful tool designed to enhance customer relationship management for businesses of all sizes. The platform boasts robust features such as sales force automation, advanced analytics, journey orchestration, and the customizable Canvas Design Studio, providing the flexibility and efficiency needed to streamline operations and improve customer interactions. Zoho CRM’s high level of customization allows businesses to tailor the platform to their specific needs, and seamless integration with third-party applications and other Zoho tools enhances operational efficiency. The platform is also HIPAA and GDPR-compliant, ensuring robust data security measures to protect customer information. Customer feedback highlights Zoho CRM’s competitive pricing, user-friendly interface, and effective customer support, with live chat support offering real-time assistance. However, some users have noted performance issues, a steep learning curve for advanced features, and occasional responsiveness problems with the mobile app. Despite these challenges, Zoho CRM remains a favored choice for many businesses due to their extensive functionality, cost-effectiveness, and ability to integrate with a wide range of tools. Read more to see how Zoho CRM can elevate your business operations and customer relationships.
- Cloud-Based Software : True
- Cost : Starting at $20 per seat per month
- Free Trial : Free-for-life plan for Command Center only
- Mobile App : True
- Business Size Supported : Small businesses
- Cloud-Based Software : True
- Cost : Free plan, then $12 per user per month when billed annually
- Free Trial : Available
- Mobile App : True
- Business Size Supported : Any
- Reputation management feature
- Tailored for small businesses
- Dedicated secure payment processing platform
- Professional website creation and hosting
- Money-back guarantee
- Industry-specific solutions
- Free trial and plan
- AI assistant
- Annual Subscription—Undisclosed
- Free Trial
- Freemium
- Monthly Subscription
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- Activity Logging
- AI-Powered Tools—Undisclosed
- API & Developer Tools
- Automated Workflow Builder
- Contact Management
- Deal Tracking
- Email Campaigns
- Email Syncing & Templates
- Field Customization
- Lead Management
- Performance Reports
- Pipeline Management
- Reporting & Insights
- Workflows
- Activity Logging
- AI-Powered Tools
- API & Developer Tools
- Automated Workflow Builder
- Contact Management
- Deal Tracking
- Email Campaigns
- Email Syncing & Templates
- Field Customization
- Lead Management
- Performance Reports
- Pipeline Management
- Reporting & Insights
- Workflows
- Accounting Software
- Lead Generation
- Marketing Automation
- Productivity Tools
- Project Management
- Accounting Software
- Lead Generation
- Marketing Automation
- Productivity Tools
- Project Management
- Compliance Certifications
- Data Encryption—Undisclosed
- Role-Based Permissions
- Single Sign-On (SSO)—Undisclosed
- Two-Factor Authentication (2FA)—Undisclosed
- Compliance Certifications
- Data Encryption
- Role-Based Permissions
- Single Sign-On (SSO)
- Two-Factor Authentication (2FA)
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
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