trusted formThryv vs Zendesk Sell | Several.com
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Thryv vs Zendesk Sell

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Pros
  • All-in-one business management platform
  • User-friendly interface
  • Marketing automation & campaign tracking
  • 24/7 technical support
Pros
  • Free trial
  • Mobile application
  • Webinars and training
  • Sales trigger capabilities
  • Deal and lead scoring
Cons
  • Higher cost
  • Steep learning curve
  • Onboarding fees
Cons
  • No free plan
  • Sales-specific solution
  • Limited marketing features
  • Advanced features are available in higher-tier plans
Summary

Thryv is an all-in-one business management solution that was established in 2013 and headquartered in Dallas, Texas. The platform is tailored for small businesses seeking to streamline their operations. They provide a wide array of services, including customer relationship management (CRM), social media management, professional website creation, marketing tools, and secure payment processing via ThryvPay. The platform is recognized for its user-friendly interface and adaptability across various industries, such as home services, health and wellness, and legal services. Accredited by the Better Business Bureau (BBB) with an A+ rating, they also ensure compliance with major data protection regulations like CCPA and HIPAA. Their online presence is largely positive, with customer feedback highlighting the platform’s effectiveness and ease of use. The company is lauded for their commitment to helping small businesses compete with larger enterprises by centralizing key business functions. Read the full review to explore all that Thryv has to offer and see how it can benefit your business.

Summary

Zendesk, founded in 2007 in Copenhagen and now based in San Francisco, is a prominent software-as-a-service (SaaS) provider known for their innovative CRM and customer service solutions. Zendesk Sell, their flagship sales CRM, is designed to optimize sales processes with features like customizable pipelines, automation tools, and seamless integrations with popular platforms like Gmail and Slack. These features empower sales teams to manage leads more efficiently, improve communication, and gain valuable insights through advanced analytics. Zendesk Sell stands out with their strong focus on security, meeting high industry standards, including SOC 2 Type II and HIPAA compliance, and ensuring customer data is well protected. The platform’s intuitive interface and flexible customization options make it suitable for businesses of all sizes, while its powerful automation capabilities help streamline sales activities and boost productivity. Recognized by industry leaders like G2, Zendesk has earned a reputation for providing reliable, scalable solutions that meet the evolving needs of sales teams. With a range of subscription plans tailored to different business needs, Zendesk Sell offers a versatile approach to sales management, making them an attractive option for those looking to enhance their CRM strategy. Dive deeper into our review to see if Zendesk Sell aligns with your business goals.

Quick Stats
  • Cloud-Based Software : True
  • Cost : Starting at $20 per seat per month
  • Free Trial : Free-for-life plan for Command Center only
  • Mobile App : True
  • Business Size Supported : Small businesses
Quick Stats
  • Cloud-Based Software : True
  • Cost : Starting at $19 per user per month when billed annually or $25 per user per month on a monthly subscription
  • Free Trial : Available
  • Mobile App : True
  • Business Size Supported : Small to medium businesses
Selling Points
  • Reputation management feature
  • Tailored for small businesses
  • Dedicated secure payment processing platform
  • Professional website creation and hosting
Selling Points
  • Automated power dialer
  • Geolocation features
  • Sales trigger capabilities
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
Features & Services
  • Activity Logging
  • Undisclosed
    AI-Powered Tools
  • API & Developer Tools
  • Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Features & Services
  • Activity Logging
  • AI-Powered Tools
  • API & Developer Tools
  • Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Integrations
  • Accounting Software
  • Lead Generation
  • Marketing Automation
  • Productivity Tools
  • Project Management
Integrations
  • Accounting Software
  • Lead Generation
  • Marketing Automation
  • Productivity Tools
  • Undisclosed
    Project Management
Security Features
  • Compliance Certifications
  • Undisclosed
    Data Encryption
  • Role-Based Permissions
  • Undisclosed
    Single Sign-On (SSO)
  • Undisclosed
    Two-Factor Authentication (2FA)
Security Features
  • Compliance Certifications
  • Data Encryption
  • Role-Based Permissions
  • Single Sign-On (SSO)
  • Two-Factor Authentication (2FA)
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone

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