trusted formSugarcrm vs Zendesk | Several.com
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Sugarcrm vs Zendesk

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Pros
  • On-premise CRM
  • Mobile CRM
  • Case Management
  • Process automation
Pros
  • Open API and 3rd party integrations
  • 30-day free trial
  • Native dialer
Cons
  • Competitors have advanced AI capabilities
Cons
  • Pricey for large businesses
  • Customer complaints over customer support
Selling Points
  • Mobile CRM
  • Case Management
  • Process automation
Selling Points
  • Open API and 3rd party integrations
  • 30-day free trial
  • Native dialer
Business Size Supported
  • Undisclosed
    Medium-Sized Businesses
  • Undisclosed
    Small Businesses
Business Size Supported
  • Undisclosed
    Medium-Sized Businesses
  • Undisclosed
    Small Businesses
Customer Support
  • Undisclosed
    Email
  • Undisclosed
    FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Undisclosed
    Phone
Customer Support
  • Undisclosed
    Email
  • Undisclosed
    FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Undisclosed
    Phone
Services Provided
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Undisclosed
    HR Add Ons
  • Undisclosed
    Time Tracking
Services Provided
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Undisclosed
    HR Add Ons
  • Undisclosed
    Time Tracking

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