trusted formSugarCRM vs Thryv | Several.com
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SugarCRM vs Thryv

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Pros
  • Highly customizable software
  • Advanced AI integration
  • Real-time scoring and sentiment analysis
  • Multi-team alignment
Pros
  • All-in-one business management platform
  • User-friendly interface
  • Marketing automation & campaign tracking
  • 24/7 technical support
Cons
  • Higher cost
  • No free trial
  • Steep learning curve
  • Complex integration process
Cons
  • Higher cost
  • Steep learning curve
  • Onboarding fees
Summary

Founded in 2004, SugarCRM is one of the oldest and most prominent CRM software providers. They are headquartered in Cupertino, California, and are dedicated to helping businesses across various industries manage customer relationships and boost sales, marketing, and service efficiency. Renowned for their flexibility, the platform is highly customizable and equipped with advanced AI capabilities and an extensive suite of tools designed to cater to the specific needs of different businesses. The software's robust features include sophisticated relationship management solutions, automation tools, and deep integration options, making it a preferred choice for medium to large businesses. Furthermore, the company adheres to stringent data security standards, fully complying with major regulations such as GDPR and CCPA. This commitment to data privacy, coupled with the platform's adaptability, positions them as a secure and recommended solution for companies. To explore all that SugarCRM has to offer, dive into our full review for an in-depth look at their features, benefits, and team-specific applications.

Summary

Thryv is an all-in-one business management solution that was established in 2013 and headquartered in Dallas, Texas. The platform is tailored for small businesses seeking to streamline their operations. They provide a wide array of services, including customer relationship management (CRM), social media management, professional website creation, marketing tools, and secure payment processing via ThryvPay. The platform is recognized for its user-friendly interface and adaptability across various industries, such as home services, health and wellness, and legal services. Accredited by the Better Business Bureau (BBB) with an A+ rating, they also ensure compliance with major data protection regulations like CCPA and HIPAA. Their online presence is largely positive, with customer feedback highlighting the platform’s effectiveness and ease of use. The company is lauded for their commitment to helping small businesses compete with larger enterprises by centralizing key business functions. Read the full review to explore all that Thryv has to offer and see how it can benefit your business.

Quick Stats
  • Cloud-Based Software : True
  • Cost : Starting at $19 per user per month
  • Free Trial : Unavailable
  • Mobile App : True
  • Business Size Supported : Any size
Quick Stats
  • Cloud-Based Software : True
  • Cost : Starting at $20 per seat per month
  • Free Trial : Free-for-life plan for Command Center only
  • Mobile App : True
  • Business Size Supported : Small businesses
Selling Points
  • Supports over 30 languages
  • Team-specific CRM solutions and pricing
  • AI and ML-powered insights and automation tools
  • Intelligent reports and predictive analytics
Selling Points
  • Reputation management feature
  • Tailored for small businesses
  • Dedicated secure payment processing platform
  • Professional website creation and hosting
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Undisclosed
    Monthly Subscription
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
Features & Services
  • Activity Logging
  • AI-Powered Tools
  • API & Developer Tools
  • Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Features & Services
  • Activity Logging
  • Undisclosed
    AI-Powered Tools
  • API & Developer Tools
  • Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Integrations
  • Accounting Software
  • Lead Generation
  • Marketing Automation
  • Productivity Tools
  • Project Management
Integrations
  • Accounting Software
  • Lead Generation
  • Marketing Automation
  • Productivity Tools
  • Project Management
Security Features
  • Compliance Certifications
  • Data Encryption
  • Role-Based Permissions
  • Single Sign-On (SSO)
  • Undisclosed
    Two-Factor Authentication (2FA)
Security Features
  • Compliance Certifications
  • Undisclosed
    Data Encryption
  • Role-Based Permissions
  • Undisclosed
    Single Sign-On (SSO)
  • Undisclosed
    Two-Factor Authentication (2FA)
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone

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