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Salesmate vs Zendesk Sell

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Pros
  • Integration with 700+ apps
  • Free trial
  • iOS and Android mobile app
  • Product management feature
Pros
  • Free trial
  • Mobile application
  • Webinars and training
  • Sales trigger capabilities
  • Deal and lead scoring
Cons
  • No free plan
  • AI assistance as an add-on
  • Learning curve
  • Data migration as an additional service
Cons
  • No free plan
  • Sales-specific solution
  • Limited marketing features
  • Advanced features are available in higher-tier plans
Summary

Salesmate CRM, founded in 2016 and headquartered in Charlotte, NC, has quickly established themselves as a versatile and dynamic CRM platform catering to businesses of all sizes. Designed to streamline sales processes and enhance customer relationships, they offer a robust suite of features, including multiple sales pipeline management, smart automation, and seamless integrations with over 700 popular apps like Gmail, Zapier, and Slack. Their platform is known for its user-friendly interface and flexibility, making it an ideal choice for small to medium-sized enterprises seeking to optimize their workflows and improve sales performance. Salesmate places a strong emphasis on data security, holding ISO and SOC2 certifications and utilizing AES-256 encryption to protect client data. They have received positive feedback from users, who praise their ease of use, intuitive design, and exceptional customer support. While the platform is rich in features, it does come with a learning curve and additional costs for certain advanced functionalities, like AI-driven tools. With a 15-day free trial available, Salesmate encourages potential users to explore their offerings firsthand. For those looking to elevate their sales processes with a reliable and adaptable CRM solution, they present a compelling option worth considering. Dive into the full review to discover more about what sets them apart in the competitive CRM landscape.

Summary

Zendesk, founded in 2007 in Copenhagen and now based in San Francisco, is a prominent software-as-a-service (SaaS) provider known for their innovative CRM and customer service solutions. Zendesk Sell, their flagship sales CRM, is designed to optimize sales processes with features like customizable pipelines, automation tools, and seamless integrations with popular platforms like Gmail and Slack. These features empower sales teams to manage leads more efficiently, improve communication, and gain valuable insights through advanced analytics. Zendesk Sell stands out with their strong focus on security, meeting high industry standards, including SOC 2 Type II and HIPAA compliance, and ensuring customer data is well protected. The platform’s intuitive interface and flexible customization options make it suitable for businesses of all sizes, while its powerful automation capabilities help streamline sales activities and boost productivity. Recognized by industry leaders like G2, Zendesk has earned a reputation for providing reliable, scalable solutions that meet the evolving needs of sales teams. With a range of subscription plans tailored to different business needs, Zendesk Sell offers a versatile approach to sales management, making them an attractive option for those looking to enhance their CRM strategy. Dive deeper into our review to see if Zendesk Sell aligns with your business goals.

Quick Stats
  • Cloud-Based Software : True
  • Cost : $23 per user/month when billed annually or $29 per user/month
  • Free Trial : Available
  • Mobile App : True
  • Business Size Supported : Any
Quick Stats
  • Cloud-Based Software : True
  • Cost : Starting at $19 per user per month when billed annually or $25 per user per month on a monthly subscription
  • Free Trial : Available
  • Mobile App : True
  • Business Size Supported : Small to medium businesses
Selling Points
  • Built-in VoIP system
  • Drip email campaigns
  • Chrome extension
Selling Points
  • Automated power dialer
  • Geolocation features
  • Sales trigger capabilities
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
Features & Services
  • Activity Logging
  • AI-Powered Tools
  • API & Developer Tools
  • Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Features & Services
  • Activity Logging
  • AI-Powered Tools
  • API & Developer Tools
  • Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Integrations
  • Accounting Software
  • Lead Generation
  • Marketing Automation
  • Productivity Tools
  • Undisclosed
    Project Management
Integrations
  • Accounting Software
  • Lead Generation
  • Marketing Automation
  • Productivity Tools
  • Undisclosed
    Project Management
Security Features
  • Compliance Certifications
  • Data Encryption
  • Role-Based Permissions
  • Undisclosed
    Single Sign-On (SSO)
  • Two-Factor Authentication (2FA)
Security Features
  • Compliance Certifications
  • Data Encryption
  • Role-Based Permissions
  • Single Sign-On (SSO)
  • Two-Factor Authentication (2FA)
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone

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