CRM Software
Top Companies in 2024
Engagebay vs Thryv
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- Comprehensive integrations
- Robust lead capture tools
- Social media integration
- Free plan and demo
- Customer segmentation features
- All-in-one business management platform
- User-friendly interface
- Marketing automation & campaign tracking
- 24/7 technical support
- Highly complex website
- Lack of AI tools
- Phone support exclusive to Pro plan
- Higher cost
- Steep learning curve
- Onboarding fees
Founded in 2018 and headquartered in Wilmington, Delaware, Engagebay is a CRM provider that offers an all-in-one platform combining marketing, sales, and customer service tools tailored for small to medium-sized businesses. The company provides four main products: the All-in-One Suite, Marketing Bay, Sales and CRM Bay, and Service Bay, each designed to streamline business operations. Engagebay’s unique features, such as predictive lead scoring, automated workflows, and advanced reporting tools, set them apart by helping businesses manage customer interactions, enhance engagement, and drive sales. The platform integrates seamlessly with popular apps like Gmail, Outlook, and social media channels, making it adaptable to various business needs. Engagebay’s focus on flexibility and ease of use allows users to customize their CRM experience to fit specific goals, from marketing automation to contact management. The company also strongly emphasizes data security and compliance, adhering to GDPR standards and leveraging Google Cloud’s robust security measures. Customer feedback often praises Engagebay’s blend of functionality, ease of use, and affordability, though some users point out a few areas for improvement. With their integrated platform and emphasis on enhancing customer interactions, Engagebay offers a distinctive solution in the crowded CRM market. To see how these features and tools come together in practice, dive into our full review and discover whether Engagebay can meet your business needs.
Thryv is an all-in-one business management solution that was established in 2013 and headquartered in Dallas, Texas. The platform is tailored for small businesses seeking to streamline their operations. They provide a wide array of services, including customer relationship management (CRM), social media management, professional website creation, marketing tools, and secure payment processing via ThryvPay. The platform is recognized for its user-friendly interface and adaptability across various industries, such as home services, health and wellness, and legal services. Accredited by the Better Business Bureau (BBB) with an A+ rating, they also ensure compliance with major data protection regulations like CCPA and HIPAA. Their online presence is largely positive, with customer feedback highlighting the platform’s effectiveness and ease of use. The company is lauded for their commitment to helping small businesses compete with larger enterprises by centralizing key business functions. Read the full review to explore all that Thryv has to offer and see how it can benefit your business.
- Cloud-Based Software : True
- Cost : Free plan, then $13.79 per user per month when billed annually
- Free Trial : Unavailable
- Mobile App : True
- Business Size Supported : Small-to-medium-sized businesses
- Cloud-Based Software : True
- Cost : Starting at $20 per seat per month
- Free Trial : Free-for-life plan for Command Center only
- Mobile App : True
- Business Size Supported : Small businesses
- 1,000+ email templates
- Free customer service software
- Appointment scheduling
- Scalable solution
- Reputation management feature
- Tailored for small businesses
- Dedicated secure payment processing platform
- Professional website creation and hosting
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- Annual Subscription—Undisclosed
- Free Trial
- Freemium
- Monthly Subscription
- Activity Logging
- AI-Powered Tools—Undisclosed
- API & Developer Tools
- Automated Workflow Builder
- Contact Management
- Deal Tracking
- Email Campaigns
- Email Syncing & Templates
- Field Customization
- Lead Management
- Performance Reports
- Pipeline Management
- Reporting & Insights
- Workflows
- Activity Logging
- AI-Powered Tools—Undisclosed
- API & Developer Tools
- Automated Workflow Builder
- Contact Management
- Deal Tracking
- Email Campaigns
- Email Syncing & Templates
- Field Customization
- Lead Management
- Performance Reports
- Pipeline Management
- Reporting & Insights
- Workflows
- Accounting Software
- Lead Generation
- Marketing Automation
- Productivity Tools
- Project Management
- Accounting Software
- Lead Generation
- Marketing Automation
- Productivity Tools
- Project Management
- Compliance Certifications
- Data Encryption—Undisclosed
- Role-Based Permissions
- Single Sign-On (SSO)
- Two-Factor Authentication (2FA)
- Compliance Certifications
- Data Encryption—Undisclosed
- Role-Based Permissions
- Single Sign-On (SSO)—Undisclosed
- Two-Factor Authentication (2FA)—Undisclosed
- FAQs
- Help Guides—Undisclosed
- Live Chat
- Mobile Application
- Phone
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
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