CRM Software
Top Companies in 2024
ClickUp vs SugarCRM
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- Highly customizable template
- Comprehensive integration capabilities
- Mobile app
- Live chatbot
- Reporting and insights
- Highly customizable software
- Advanced AI integration
- Real-time scoring and sentiment analysis
- Multi-team alignment
- Limited advanced CRM features
- Steep learning curve
- Manual setup
- Higher cost
- No free trial
- Steep learning curve
- Complex integration process
Founded in 2017 and based in San Diego, California, ClickUp has rapidly emerged as a major player in the project management software arena. Known for their robust project management capabilities, ClickUp offers a versatile CRM template that enhances customer relationship management. This CRM template integrates seamlessly with ClickUp’s broader platform, providing users with customizable views, automated workflows, and detailed performance dashboards to streamline lead management, deal tracking, and account oversight. The CRM template includes list views, board views, and Gantt charts designed to offer a comprehensive perspective on customer data and sales processes. With automation tools for emails, tasks, and customizable forms, ClickUp facilitates efficient data collection and communication. Customer feedback highlights ClickUp's flexibility and integration capabilities, praising their ability to adapt to various business needs. Industry credentials such as ISO, HIPAA, GDPR, and SOC 2 certifications underscore ClickUp's commitment to data security and compliance. While some users have noted a learning curve and occasional performance issues, the overall value proposition of ClickUp’s CRM template makes them a compelling choice for businesses seeking an efficient CRM solution.
Founded in 2004, SugarCRM is one of the oldest and most prominent CRM software providers. They are headquartered in Cupertino, California, and are dedicated to helping businesses across various industries manage customer relationships and boost sales, marketing, and service efficiency. Renowned for their flexibility, the platform is highly customizable and equipped with advanced AI capabilities and an extensive suite of tools designed to cater to the specific needs of different businesses. The software's robust features include sophisticated relationship management solutions, automation tools, and deep integration options, making it a preferred choice for medium to large businesses. Furthermore, the company adheres to stringent data security standards, fully complying with major regulations such as GDPR and CCPA. This commitment to data privacy, coupled with the platform's adaptability, positions them as a secure and recommended solution for companies. To explore all that SugarCRM has to offer, dive into our full review for an in-depth look at their features, benefits, and team-specific applications.
- Cloud-Based Software : True
- Cost : Free plan, then $7 per user per month.
- Free Trial : Unavailable
- Mobile App : True
- Business Size Supported : Any
- Cloud-Based Software : True
- Cost : Starting at $19 per user per month
- Free Trial : Unavailable
- Mobile App : True
- Business Size Supported : Any size
- Free platform
- Project management combined with CRM functionality
- Custom views and dashboards
- AI assistance
- Supports over 30 languages
- Team-specific CRM solutions and pricing
- AI and ML-powered insights and automation tools
- Intelligent reports and predictive analytics
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription—Undisclosed
- Activity Logging
- AI-Powered Tools
- API & Developer Tools
- Automated Workflow Builder
- Contact Management
- Deal Tracking
- Email Campaigns
- Email Syncing & Templates
- Field Customization
- Lead Management
- Performance Reports
- Pipeline Management
- Reporting & Insights
- Workflows
- Activity Logging
- AI-Powered Tools
- API & Developer Tools
- Automated Workflow Builder
- Contact Management
- Deal Tracking
- Email Campaigns
- Email Syncing & Templates
- Field Customization
- Lead Management
- Performance Reports
- Pipeline Management
- Reporting & Insights
- Workflows
- Accounting Software
- Lead Generation
- Marketing Automation
- Productivity Tools
- Project Management
- Accounting Software
- Lead Generation
- Marketing Automation
- Productivity Tools
- Project Management
- Compliance Certifications
- Data Encryption
- Role-Based Permissions
- Single Sign-On (SSO)
- Two-Factor Authentication (2FA)
- Compliance Certifications
- Data Encryption
- Role-Based Permissions
- Single Sign-On (SSO)
- Two-Factor Authentication (2FA)—Undisclosed
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
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