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Capsule vs Salesmate

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Pros
  • Seamless app integrations
  • Free trial and basic plan
  • Automated workflows and processes
  • Mobile access
  • AI-powered content generation
Pros
  • Integration with 700+ apps
  • Free trial
  • iOS and Android mobile app
  • Product management feature
Cons
  • Marketing tools available separately
  • Restricted features with the free version
  • Support is limited to online channels
Cons
  • No free plan
  • AI assistance as an add-on
  • Learning curve
  • Data migration as an additional service
Summary

Capsule CRM, established in 2009 and headquartered in Manchester, UK, offers a comprehensive customer relationship management platform tailored to businesses of all sizes. Developed by Zestia, Capsule provides various services, including robust contact management, customizable sales pipelines, workflow automation, and detailed sales analytics. The platform integrates seamlessly with popular tools like Gmail, Outlook, Zapier, and Google Workspace, enhancing their utility and ease of use. Capsule CRM stands out with their unique features, such as auto-enriched contact profiles, AI-powered content generation, and offline access via a mobile app. Customers have praised the platform's clean, intuitive interface and responsive support team. Capsule is also recognized for their strong security measures, including GDPR compliance, two-factor authentication, and SOC 2 accreditation. Notable industry accolades, such as the Best CRM Solution award at the TechRadar Pro Best for Business Awards in 2019, underscore Capsule’s reputation as a trusted CRM provider. Capsule CRM offers flexible and scalable solutions to streamline your operations and enhance customer relationships, whether you're a startup, small business, or large enterprise. Dive deeper into this review to explore the full range of Capsule CRM’s capabilities and how they can support your business growth.

Summary

Salesmate CRM, founded in 2016 and headquartered in Charlotte, NC, has quickly established themselves as a versatile and dynamic CRM platform catering to businesses of all sizes. Designed to streamline sales processes and enhance customer relationships, they offer a robust suite of features, including multiple sales pipeline management, smart automation, and seamless integrations with over 700 popular apps like Gmail, Zapier, and Slack. Their platform is known for its user-friendly interface and flexibility, making it an ideal choice for small to medium-sized enterprises seeking to optimize their workflows and improve sales performance. Salesmate places a strong emphasis on data security, holding ISO and SOC2 certifications and utilizing AES-256 encryption to protect client data. They have received positive feedback from users, who praise their ease of use, intuitive design, and exceptional customer support. While the platform is rich in features, it does come with a learning curve and additional costs for certain advanced functionalities, like AI-driven tools. With a 15-day free trial available, Salesmate encourages potential users to explore their offerings firsthand. For those looking to elevate their sales processes with a reliable and adaptable CRM solution, they present a compelling option worth considering. Dive into the full review to discover more about what sets them apart in the competitive CRM landscape.

Quick Stats
  • Cloud-Based Software : True
  • Cost : Free plan, then $18 per user per month when billed annually or $21 monthly
  • Free Trial : Available
  • Mobile App : True
  • Business Size Supported : Any
Quick Stats
  • Cloud-Based Software : True
  • Cost : $23 per user/month when billed annually or $29 per user/month
  • Free Trial : Available
  • Mobile App : True
  • Business Size Supported : Any
Selling Points
  • Data organization by grouping custom fields
  • Forward emails to a unique storage address
  • Offline access
  • Auto-enriched contact profiles
Selling Points
  • Built-in VoIP system
  • Drip email campaigns
  • Chrome extension
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
Features & Services
  • Activity Logging
  • AI-Powered Tools
  • API & Developer Tools
  • Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Features & Services
  • Activity Logging
  • AI-Powered Tools
  • API & Developer Tools
  • Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Integrations
  • Accounting Software
  • Lead Generation
  • Marketing Automation
  • Productivity Tools
  • Project Management
Integrations
  • Accounting Software
  • Lead Generation
  • Marketing Automation
  • Productivity Tools
  • Undisclosed
    Project Management
Security Features
  • Compliance Certifications
  • Data Encryption
  • Role-Based Permissions
  • Undisclosed
    Single Sign-On (SSO)
  • Two-Factor Authentication (2FA)
Security Features
  • Compliance Certifications
  • Data Encryption
  • Role-Based Permissions
  • Undisclosed
    Single Sign-On (SSO)
  • Two-Factor Authentication (2FA)
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone

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