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East Commerce Solutions

East Commerce Solutions

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Pros
  • Customer gift card
  • Remote deposit capture
  • Integration
  • 24/7 customer support
  • Streamlined deposits
  • Diverse payment methods
Cons
  • Poor customer support
  • Lack of transparency
  • May not support multi-currency transactions
Summary

East Commerce Solutions (ECS), established in 1994, is a credit card processing company based in East Providence, Rhode Island. Tailoring services for businesses of all sizes, ECS offers a diverse range of features. These include 24/7 customer support, innovative programs like the Intelligent Rate Program, and proprietary POS systems focusing on personalized service. Consistently ranking among the top 1% of MSP/ISOs in the U.S., ECS has garnered positive feedback for its streamlined setup processes and excellent support. Despite some reported concerns about customer service quality and transparency, ECS remains a prominent choice in the credit card processing realm, emphasizing accessibility, efficiency, and tailored solutions for businesses navigating digital transactions. The strategic acquisition by Payroc in 2022 adds to ECS's industry significance, marking its commitment to evolving with the dynamic needs of the market.

Quick Stats
  • Transaction Speed : Unknown
  • Customer Experience : Fair
  • Money-Back Guarantee : False
  • Gift Cards : True
  • Real-Time Reports : True
  • Transparent Pricing : False
  • Pricing Model : Undisclosed
  • BBB Rating : A+
Selling Points
  • No setup, application, or reprogramming fees
  • Chargeback & retrieval services
  • On-site training for hardware and software
  • Intelligent rate program
  • Proprietary POS
System Features
  • Undisclosed
    Billing & Invoicing
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Undisclosed
    Recurring Payments & Billing
  • Reporting & Analytics
  • Undisclosed
    Virtual Terminal
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Freemium
  • Undisclosed
    Monthly Subscription
  • Undisclosed
    One-Time License
Third-Party Integrations
  • Processing Services
  • Undisclosed
    Accounting Software
  • POS
  • Undisclosed
    Productivity Software
Operating System Compatabilities
  • Android
  • Undisclosed
    Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Tickets
FAQs
Who is East Commerce Solutions?
How does East Commerce Solutions ensure the security and privacy of my business data?
What are the features of East Commerce Solutions?
Does East Commerce Solutions offer fraud protection services?
Are there any hidden fees associated with using East Commerce Solutions?