National Auto Shipping: Transport With Nationwide Carriers

National Auto Shipping at a Glance

Based in Dania Beach, Florida, National Auto Shipping (NAS) provides vehicle and motorcycle shipping services across the United States and US Territories. Through their network of carriers, NAS offers a wide range of transportation solutions to individuals and large companies, acting as brokers rather than transporters.

Open and enclosed transport are among the shipping options used by the company to accommodate diverse customer demands and guarantee the safety of vehicles during transit. These alternatives allow for the accommodation of various types of vehicles, which gives versatility.

The Federal Motor Carrier Safety Administration (FMCSA) reports to the United States Department of Transportation (USDOT) and has them registered, licensed, and bonded. According to USDOT #2237531, National Auto Shipping complies with all the sector's rules and regulations. Their dedication to compliance demonstrates their commitment to ensuring the caliber and safety of their service.

Service & Options

• Enclosed shipping: If you're concerned about the safety of your car during travel, NAS offers an enclosed shipping option. This service uses enclosed trailers to protect high-value, vintage, or luxury vehicles from the elements and road debris. Enclosed transport affords more protection and discretion throughout the entire process
• Open carrier transport: Open transport is the most popular and economical option for auto transport. Everyday standard vehicles are perfect for this service since they employ open trailers to transport them. The price and efficiency of this solution make it a popular alternative, although it exposes automobiles to weather conditions
• Motorcycle transport: Specializing in motorcycle transport, NAS provides tailored services to ensure motorcycles' safe and secure delivery. While transporting motorcycles, they take particular precautions to avoid laying them down and utilize tools and techniques developed to prevent harm
• Dealer transport: The dealer vehicle shipping services provided by National Auto Shipping ensure the punctual and dependable delivery of multiple autos to dealerships. To facilitate the smooth transfer of vehicles between sites or to clients, this service is tailored to meet the logistical demands of automobile dealerships
• Cross-country shipping: Vehicles can be reliably transported from one coast to another with the help of National Auto Shipping's cross-country shipping services. All 50 states, including California, Alaska, and Puerto Rico, are part of their shipping service area. Whether you're moving across the country, buying a car out of state, or simply needing a car for the season, their service can help you with your long-distance relocation
• Hawaii car transport: They also offer specialized transport services to and from Hawaii. To ensure that consumers' experiences are smooth, they manage the logistics of transporting autos across the Pacific. This service coordinates with shipping lines and ensures compliance with relevant standards for on-time transportation

Pricing & Plans

National Auto Shipping does not advertise their pricing, as it is established individually. Therefore, it is necessary to get a quote or give them a phone call. The cost of shipment depends on numerous variables, such as distance, vehicle type, vehicle size and weight, transport mode, and more.

Based on our research, National Auto Shipping charges a refund fee and a broker's fee ranging from $150 to $295. Additionally, according to their cancellation policy, they retain a processing fee of $150 from the deposit.

In addition, National Auto Shipping allows you to store up to 100 pounds of personal belongings, but exceeding this limit may result in additional charges.

Benefits

Cross-country shipping

Vehicles can be reliably transported from one coast to another with the help of National Auto Shipping's cross-country car shipping services. All 50 states, including Alaska and Puerto Rico, are part of their shipping service area. Whether you're moving across the country, buying a car out of state, or simply needing a car for the season, their service can help you with your long-distance relocation.

Enclosed and open options

To accommodate various requirements and vehicle types, NAS provides the choice of enclosed or open transport. Enclosed transport is the best option for higher-value automobiles, whereas open transport is more cost-effective for more standard vehicles.

Free quote

Their website makes it easy for customers to get a free quote. You can get a free, no-obligation quote instantly by plugging in your pickup and drop-off points, personal information, and car's present condition.

Promise of fast delivery

National Auto Shipping promises timely delivery by utilizing their vast network of carriers. It also simplifies the shipping process and reduces delays by preventing vehicles from undergoing needless terminal transfers.

Drawbacks

Cancellation fee

If you decide to cancel your service with National Auto Shipping, they will deduct $150 from your deposit as a cancellation fee. Because of this policy, customers will not be able to get a full refund, which could be frustrating if plans change at the last minute.

Lack of information

On their website, you will not find detailed information on their services. Important information may be difficult for customers to access, which might cause misunderstandings or unfulfilled expectations. Customers must contact them via phone to get a full rundown of their perks and services.

Limited services

Unlike other auto shippers, NAS does not offer as extensive services or extra perks. For example, they do not provide various vehicle options, guaranteed pickup dates, expedited shipping, or a price lock guarantee. Customers looking for greater flexibility and assurance in their vehicle transportation needs may find these constraints a drawback.

The User Experience

According to their BBB business profile, National Auto Shipping is unaccredited and has a D- rating. Furthermore, they are rated 4.0 out of 5 on Google Reviews and 3.8 out of 5 on Trustpilot.

Positive reviews

Customer reviews predominantly provide positive feedback about NAS's services. Customers appreciated the courteous and skilled drivers who ensured the vehicles arrived safely and in good condition. Quick and easy shipping was also mentioned, and many consumers praised the honest dealings and absence of surprises in the price estimate.

The company's customers highly valued reliability, excellent customer service, and seamless dispatch and delivery processes. The positive reviews also highlighted how the company handled the vehicles carefully and professionally, contributing to a pleasant overall experience.

Negative reviews

Several complaints about National Auto Shipping have been received from unsatisfied consumers. Customer complaints mentioned scams in which the promised service was not delivered. Customers also stated that they had to call multiple times to get an update because of the inattentive customer service and poor communication.

Delays in vehicle pick-up and delivery were also a common complaint, causing significant inconvenience. Some customers also experienced damage to their vehicles during transport and faced difficulties with refunds and additional charges. These issues have led to widespread dissatisfaction and frustration among users, highlighting concerns about the company's reliability and customer service.

Customer Service & Support

Their customer support is available 24/7, so you can reach them anytime by calling 1-877-393-3232 for a quick response. Additionally, you can send an email through their website by clicking the email icon or manually at sales@nationalautoshipping.com.

Conclusion

National Auto Shipping (NAS) offers reliable auto and motorcycle transportation services nationwide. The Dania Beach, Florida-based NAS acts as a broker and connects customers with an extensive network of carriers. Open and enclosed transport are two options they provide, meeting the demands of individuals and large businesses.

Their services provide specialist substitutes like cross-country and Hawaii auto transport, ensuring vehicles are delivered securely and effectively. Although they do not publish prices upfront, NAS offers individualized quotes based on various criteria. Customers should be informed that there is a cancellation fee, and additional charges may be incurred if their personal belongings exceed the limits.

Feedback from customers reveals both the positive and negative aspects. Many customers highly praise NAS's professionalism, punctuality, and careful handling of vehicles. On the other hand, some have occasionally reported problems with communication, delays, and even vehicle damage. Despite these conflicting ratings, NAS offers peace of mind for people seeking auto transportation services.

We recommend reading our comprehensive reviews of the top auto transportation companies if you feel as though National Auto Shipping does not meet your needs. Additionally, utilize our comparison tool and read our blogs to make informed decisions regarding shipping your vehicle. 

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