Compare between Mercury Auto Transport and other vendors

That is largely dependent on the distance. Your transport can take up to 14 days if the distance is greater than 2,500 miles, but may be as low as one day if your car is transported less than 500 miles.

Yes, your vehicle should stay on the same truck the whole ride.

You can track your vehicle by contacting the trailer's driver, whose contact information will be provided to you.

They do state that the price you get once a carrier accepts your shipment should not change; and that there should not be any hidden fees or surprises.

Yes, the drivers will do their best to drop off your vehicle at the specified location, if not they will contact you to meet at a close point that is suitable for the truck to unload.

Mercury says most auto shipping companies don't allow personal items in your car. Extra weight increases fuel costs, and companies can't be responsible for lost or stolen items during the shipping process. That being said, you may be allowed clothes, non-perishables, household items, and so on.

Shipping costs vary depending on many factors, such as distance, vehicle type, size, and the make and model of the car. They post sample rates online, and your costs can range from $500 to $2,000 for average shipment types.

If your car arrives with damage, it's crucial to act immediately. At delivery, conduct a thorough inspection with the carrier present. Clean off-road dirt for better visibility. The next step is to document any damage with photos, and, importantly, ensure the carrier notes and signs the Bill of Lading acknowledging the issue. Immediately follow the carrier's claim process and notify your Mercury agent to update your file and offer potential assistance.

They try to accommodate pick-up and delivery date requests. However, they cannot guarantee specific dates, just estimated timeframes. They inform customers of this when booking over the phone, and it is stated on their website, in contracts, and emails.