Easy Auto Ship: Reliably Transporting Vehicles Worldwide

More About Easy Auto Ship 

Easy Auto Ship is an auto transport broker offering their customers vehicle shipping services across the United States, including Alaska and Hawaii, as well as internationally. The company has gained popularity as they tend to offer customers affordable prices, prompt customer service, and additional insurance. They also stand out for having a contingent cargo insurance policy for claims not covered by the carrier.

Easy Auto Ship offers door-to-door, open, or enclosed transport, expedited shipping, and terminal-to-terminal transport. In addition, their shipping services accommodate boats, recreational vehicles, motorcycle transport, freight, and heavy equipment. Their booking process begins by simply requesting a quote through their online transport cost calculator. After you go forward with an order, they assign you the best carrier for vehicle collection and delivery. You can then track your shipment progress by contacting their customer service, and you'd have the added advantage of receiving a free rental car if your transport takes longer than 14 days.

Easy Auto Ship has a great reputation within the United States, gaining popularity and positive reviews in the auto shipping industry. They are compliant with necessary regulations, and are authorized by the Department of Transportation with USDOT number 3149259, and FMCSA number MC:103888. They have received an A+ rating and accreditation from the Better Business Bureau (BBB). 

Features & Shipping Options

When selecting an auto transport service broker, evaluating certain key aspects of their offerings can help you find the service that best suits your needs.

Easy Auto Ship’s services include the following:

• Door-to-door shipping: They manage your vehicle’s journey right from your doorstep, ensuring it is delivered to your chosen destination
• Terminal-to-terminal shipping: You may opt for a more budget-friendly option that allows you the flexibility to drop off and pick up your vehicle at designated terminals, at your convenience
• Open transport service: This is a cost-effective and reliable method that transports your vehicle on an open-air trailer, although that may leave it exposed to the weather or road debris
• Enclosed transport service: This option offers comprehensive protection for shipped vehicles, shielding them from weather conditions, road debris, and potential theft by transporting them in a secure enclosed trailer to their destination
• Expedited car shipping: Using their expedited car shipping service ensures that your vehicle is prioritized, with pickups typically scheduled within 24–48 hours
• Shipping to Alaska and Hawaii: Their services include transporting to the only two non-contiguous states: Alaska and Hawaii
• International shipping: They can ship your vehicles anywhere in the world via land, ocean, and air transport
• Free car rental: They offer a free car rental service for any delays that exceed 14 days on scheduled deliveries 

How Much Does It Cost?

Easy Auto Ship is renowned for being one of the most cost-effective within the auto transport industry, offering various transportation services that vary depending on many factors. Those factors include distance, timing, auto transport type (open and enclosed), expedited pickup, fuel costs, shipping date, vehicle model, condition, size, and weight. Additional fees may apply for specific modifications to your vehicle, such as the installation of a rooftop or other alterations.

Arranging the transport of your vehicle is made easy through their advanced online quote tool, which is designed to offer their customers the best prices with no hidden costs. The process starts by filling out a form on the company’s Vehicle Shipping Quotes page. The form would then be reviewed, and the final offer would be sent to you via email. 

We requested a quote for a Dodge Caravan 2022 model via open auto transport service from Greenville, South Carolina, to Salem, Oregon. The discounted price we received was $1902 in cash payments, including free cancellation, full insurance coverage, and door-to-door transport. That price increases to $2027 if you opt for online payments, but it would include the same benefits offered with the discounted price. 

Discounts are available for:

• Cash payments: Discounts of around $100 or more are available for cash payments
• Active-duty military: Discounts are provided to active military members after contacting the company’s specialists by phone at 224-218-2949
• Veterans: Discounts are provided to veterans, also after contacting their specialists by phone
• Multiple-vehicle shipping: A car transport specialist would have to determine the discount for vehicles on the same route 

Why Choose Easy Auto Ship?

• Affordable rates and discounts: The company offers reasonably competitive prices and discounts for active-duty military members and veterans, returning customers, and multi-car transports 
• Nationwide coverage: Shipping to all 50 states, including Alaska and Hawaii
• International shipping: They are considered one of the top five international shippers, and their worldwide shipping services encompass port-to-port shipping, enclosed or open-air shipping, and expedited shipping, with the additional option of arranging airline shipments
• Variety of transported vehicles: Their transportation services not only include standard cars, but also the transport of boats, heavy equipment, recreational vehicles, all-terrain vehicles, farm equipment, and motorcycles
• Flexible shipping options: You have the flexibility of choosing amongst various transport options, including domestic car shipping, door-to-door, terminal-to-terminal, open or enclosed transport, expedited shipping, cross-country car shipping, and mobile home transport
• Secondary insurance coverage: This extra feature guarantees you are covered for any damage during transportation
• GPS tracking: You can track your vehicle’s journey via GPS or by calling the carrier. You would receive a booking link that allows you to track your shipment 24/7 on their website

Why Not to Choose Easy Auto Ship?

• No refund after pickup: A full refund is only eligible when your order is canceled within 24 hours of booking. In this case, the cancellation occurs after the 24-hour window, but before a carrier has been assigned, you will be charged a $75 administration fee 
• No guaranteed pick-up or drop-off dates: No guaranteed dates are offered by them, as you would typically be given a two to five-day pickup or delivery window
• No 24-hour customer support: Customer support is only available during daytime working hours 

Customer Experience

They receive mixed reviews on customer review sites, but with a good amount of positive feedback. They currently have a score of 4.6 out of 5 on Google Reviews, with a similar rating on Transport Reviews of 4 out of 5. However, lower ratings were given on both Trustpilot, with a score of 2.6 out of 5, and Yelp, with a score of 2.3 out of 5. 

Positive feedback

Reliability, convenience, and punctuality were among the qualities highlighted in the feedback provided by Easy Auto Ship’s customers. The company is also known for their affordable prices, which customers seemed to be satisfied with. Additionally, customers praised the company’s precise selection process for finding the right carrier for their vehicle’s transportation. 

Clients were content with the customer service provided by the company, stating that they were responsive, friendly, and easy to deal with. Additionally, customers complimented the promptness with which the company’s support team responded.

Critical feedback

Though considered among the more reliable auto brokers, some customers reported instances of damage done to their vehicles during transportation, which they said were denied by the company. Customers also complained about the company’s lack of transparency, citing unclear, or sometimes false, pickup or delivery dates that resulted in extended service delays.

Customer Support 

Easy Auto Ship offers 24/7 customer support. Their support team may be contacted via phone at (888) 687-3243, by email at [email protected], or by their live chat service located on the lower left corner of their website. 

Time to Decide

Easy Auto Ship is a go-to company for various types of transportation, serving a wide range of vehicles within the United States and internationally. With their varied shipping methods, they tend to serve a larger audience, especially given their competitive prices and prompt customer support. Furthermore, you can track the whole transportation journey with their real-time GPS tracking, or by contacting the specific carrier.

However, keep in mind that when dealing with any carrier through an auto broker, the responsibility for the actual transportation of vehicles falls solely in the hands of the carriers. Therefore, any delays to shipments, damage that occurs to the vehicles during transportation, or any other issues that may arise may be beyond the control of Easy Auto Ship. 

If you are still unsure whether Easy Auto Ship is the right choice for you, you can compare it with other top auto transport companies. You can also use our comparison tool to see the features and characteristics of different companies side by side. Additionally, you can read our blog to learn more about the industry as a whole.

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