Navy Federal Credit Union vs Upgrade

Navy Federal Credit Union (NFCU), established in 1933 and headquartered in Vienna, Virginia, is a prominent financial institution serving over 13 million members, primarily those affiliated with the military. The credit union offers a variety of auto loan options, including financing for new and used vehicles, refinancing, and loans for motorcycles and RVs. Unique features include competitive annual percentage rates (APRs) ranging from 4.09% to 18.00%, flexible repayment terms extending up to 96 months, and no origination or prepayment fees, making it an attractive choice for borrowers. NFCU stands out for their commitment to customer service, providing 24/7 support through various channels, including live chat and phone assistance. The institution has received positive feedback for their quick loan decision process, often completed within minutes, and the availability of same-day funding in some instances. Additionally, NFCU offers a pre-qualification process, allowing potential borrowers to gauge their rates before committing. However, membership is exclusive to military personnel, veterans, and their families, which may limit access for some. Overall, Navy Federal Credit Union presents a compelling option for eligible members seeking reliable auto financing solutions.

Upgrade, founded in 2016 and headquartered in San Francisco, is a fintech company specializing in personal loans, credit cards, and auto financing solutions, including refinancing options designed to lower monthly payments and save on interest costs. With a user-friendly online platform, they facilitate a seamless application process, often providing approvals within 24 hours and funding shortly after. Their services extend to both individual customers and auto dealerships, thanks to extensive partnerships with many financial institutions. Their customers benefit from features such as a soft credit pull for rate checks, fixed fees, and no origination fees, enhancing transparency and reducing costs. They also offer competitive loan terms, with options up to 84 months and the ability to pre-qualify without impacting credit scores. Their commitment to customer service is reflected in their A+ rating from the Better Business Bureau and accolades from industry leaders. Read our review to have a full-on breakdown of Upgrade and their services in detail.