LightStream vs Upstart

LightStream, a division of SunTrust Bank, was founded in 2014 and is headquartered in Atlanta, Georgia. It provides unsecured auto loans, allowing borrowers to finance new and used vehicles, refinance existing loans, or purchase motorcycles and boats, with loan amounts ranging from $5,000 to $100,000. The company is noted for their competitive interest rates, starting at 7.24% with autopay, and offers flexible loan terms from 24 to 84 months. Unique features include a rapid funding process that can deliver funds on the same day as application approval and a "Loan Experience Guarantee," which promises $100 to dissatisfied customers. Customer feedback highlights an easy online application process and the advantage of negotiating as a cash buyer, although borrowers with average or lower credit may face higher rates. LightStream has received a solid 4.3 out of 5 stars in reviews, reflecting a mix of strong rates and some customer service concerns. The company is also committed to environmental sustainability, planting a tree for every loan funded, which adds an appealing ethical dimension to their services. With an A+ rating from the Better Business Bureau, LightStream is a reputable choice in the auto loan market, particularly for those with good credit.

Upstart, founded in 2012, is an online lender headquartered in San Mateo, California. The company specializes in auto loan refinancing and leverages AI technology to evaluate borrowers beyond traditional credit scores. This approach considers factors such as income, education, and employment history, making it more accessible for individuals with thin or poor credit profiles. Upstart's services are online, offering a convenient and streamlined application process. Key features include flexible loan terms ranging from 24 to 84 months, loan amounts between $3,000 and $60,000, and competitive APRs starting at 5.61% but varying by state. The platform does not charge upfront fees, prepayment penalties, or origination fees unless specific conditions like repossession or late payments occur. One of Upstart's unique aspects is their ability to prequalify borrowers without impacting their credit scores. However, the platform does not offer purchase loans for new or used cars or allow co-borrowers or co-signers. Despite these limitations, Upstart's innovative underwriting process has garnered positive feedback for their inclusivity and efficiency. Upstart has been accredited by the Better Business Bureau since 2015 and holds a high Trustpilot score, indicating intense customer satisfaction. Upstart's AI-driven approach and flexible terms make them a compelling option worth exploring further for those seeking to refinance their auto loans.