LightStream vs Upgrade

LightStream, a division of SunTrust Bank, was founded in 2014 and is headquartered in Atlanta, Georgia. It provides unsecured auto loans, allowing borrowers to finance new and used vehicles, refinance existing loans, or purchase motorcycles and boats, with loan amounts ranging from $5,000 to $100,000. The company is noted for their competitive interest rates, starting at 7.24% with autopay, and offers flexible loan terms from 24 to 84 months. Unique features include a rapid funding process that can deliver funds on the same day as application approval and a "Loan Experience Guarantee," which promises $100 to dissatisfied customers. Customer feedback highlights an easy online application process and the advantage of negotiating as a cash buyer, although borrowers with average or lower credit may face higher rates. LightStream has received a solid 4.3 out of 5 stars in reviews, reflecting a mix of strong rates and some customer service concerns. The company is also committed to environmental sustainability, planting a tree for every loan funded, which adds an appealing ethical dimension to their services. With an A+ rating from the Better Business Bureau, LightStream is a reputable choice in the auto loan market, particularly for those with good credit.

Upgrade, founded in 2016 and headquartered in San Francisco, is a fintech company specializing in personal loans, credit cards, and auto financing solutions, including refinancing options designed to lower monthly payments and save on interest costs. With a user-friendly online platform, they facilitate a seamless application process, often providing approvals within 24 hours and funding shortly after. Their services extend to both individual customers and auto dealerships, thanks to extensive partnerships with many financial institutions. Their customers benefit from features such as a soft credit pull for rate checks, fixed fees, and no origination fees, enhancing transparency and reducing costs. They also offer competitive loan terms, with options up to 84 months and the ability to pre-qualify without impacting credit scores. Their commitment to customer service is reflected in their A+ rating from the Better Business Bureau and accolades from industry leaders. Read our review to have a full-on breakdown of Upgrade and their services in detail.