Coastal Credit Union vs LightStream

Coastal Credit Union, established in 1967, is a member-owned financial cooperative based in Raleigh, North Carolina. Originally formed to serve IBM employees, they have since expanded to provide financial services to members across the Triangle region and beyond. Coastal offers various products, including auto loans, mortgages, business loans, and more, focusing on community engagement and competitive pricing. In the auto loan sector, Coastal provides financing for both new and used vehicles, with flexible loan terms that range from 48 to 84 months, allowing borrowers to select a repayment plan that suits their financial needs. Additionally, they offer auto refinancing options for those looking to lower their payments or adjust their loan terms. The credit union is also committed to member education, featuring tools like an auto loan calculator to help potential borrowers make informed decisions. Accredited by the BBB with an A+ rating, Coastal Credit Union emphasizes customer service and ethical business practices. However, becoming a member requires a minimum deposit of $25 into a savings account, which may pose a barrier for some. With mixed feedback on their services, Coastal focuses on community trust and value. Read on for a deeper dive into Coastal’s offerings and how they stack up against competitors.

LightStream, a division of SunTrust Bank, was founded in 2014 and is headquartered in Atlanta, Georgia. It provides unsecured auto loans, allowing borrowers to finance new and used vehicles, refinance existing loans, or purchase motorcycles and boats, with loan amounts ranging from $5,000 to $100,000. The company is noted for their competitive interest rates, starting at 7.24% with autopay, and offers flexible loan terms from 24 to 84 months. Unique features include a rapid funding process that can deliver funds on the same day as application approval and a "Loan Experience Guarantee," which promises $100 to dissatisfied customers. Customer feedback highlights an easy online application process and the advantage of negotiating as a cash buyer, although borrowers with average or lower credit may face higher rates. LightStream has received a solid 4.3 out of 5 stars in reviews, reflecting a mix of strong rates and some customer service concerns. The company is also committed to environmental sustainability, planting a tree for every loan funded, which adds an appealing ethical dimension to their services. With an A+ rating from the Better Business Bureau, LightStream is a reputable choice in the auto loan market, particularly for those with good credit.