Coastal Credit Union vs DriveTime

Coastal Credit Union, established in 1967, is a member-owned financial cooperative based in Raleigh, North Carolina. Originally formed to serve IBM employees, they have since expanded to provide financial services to members across the Triangle region and beyond. Coastal offers various products, including auto loans, mortgages, business loans, and more, focusing on community engagement and competitive pricing. In the auto loan sector, Coastal provides financing for both new and used vehicles, with flexible loan terms that range from 48 to 84 months, allowing borrowers to select a repayment plan that suits their financial needs. Additionally, they offer auto refinancing options for those looking to lower their payments or adjust their loan terms. The credit union is also committed to member education, featuring tools like an auto loan calculator to help potential borrowers make informed decisions. Accredited by the BBB with an A+ rating, Coastal Credit Union emphasizes customer service and ethical business practices. However, becoming a member requires a minimum deposit of $25 into a savings account, which may pose a barrier for some. With mixed feedback on their services, Coastal focuses on community trust and value. Read on for a deeper dive into Coastal’s offerings and how they stack up against competitors.

DriveTime Automotive Group Inc., founded in 2002 and headquartered in Tempe, Arizona, is a prominent player in the used car retail and financing industry. Initially known as Ugly Duckling, the company rebranded to DriveTime to better reflect their focus on providing accessible vehicle options for customers with subprime credit. With over 145 dealerships across the United States, DriveTime has sold more than 1.5 million vehicles, emphasizing a no-haggle pricing model and a robust online financing process that allows customers to secure terms tailored to their credit profiles. Unique features include a 5-Day Return Guarantee and a 30-Day/1,500 Mile Limited Warranty, enhancing customer confidence in their purchases. DriveTime's commitment to customer service is evident through their extensive inventory of over 10,000 vehicles and dedicated sales advisors who guide buyers through the financing process. Customer feedback highlights DriveTime's innovative approach and supportive environment, positioning it as a leader in helping those with financial challenges find reliable transportation. The company also boasts industry credentials through their subsidiaries like Bridgecrest, which provides auto loan servicing and ancillary products, further solidifying their presence in the automotive finance sector.