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Citizens One Auto Finance vs Upgrade

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Pros
  • Easy application process
  • An industry leader in automotive financing
  • Various automotive shopping options
Pros
  • Fixed fees
  • Soft credit pull for pre-qualification
  • User-friendly online application process
  • Wide network of partners
  • Mobile app
Cons
  • Does not support bad credit
  • High Annual Percentage Rate (APR)
Cons
  • Limited state availability
  • No co-sign option
  • High maximum APR
  • Strict vehicle eligibility requirements
Summary

Citizens One Auto Finance, a service offered by Citizens Bank, provides auto financing solutions designed to be flexible and customer-focused. Founded in 1828 and headquartered in Providence, Rhode Island, Citizens Bank is among the largest financial institutions in the United States, with a strong reputation for trust and reliability. Citizens One Auto Finance offers various loan options, including financing for new and used cars, along with refinancing and loan consolidation to potentially lower monthly payments. Previously offering indirect loans through dealerships, Citizens One has recently shifted its focus exclusively to direct lending, reflecting their commitment to personalized, relationship-based services. While Citizens One Auto Finance doesn’t provide preapproval for loans, they emphasize tailored financing, making it easier for customers to find suitable loan terms. Customers appreciate Citizens One for their streamlined online account management and transparency in lending terms. With competitive rates based on factors like credit score and loan amount, Citizens One Auto Finance has earned a positive reputation in the auto finance industry. Their trusted background, along with a range of services to meet varied financial needs, makes them a compelling option for those seeking auto financing through a well-established institution.

Summary

Upgrade, founded in 2016 and headquartered in San Francisco, is a fintech company specializing in personal loans, credit cards, and auto financing solutions, including refinancing options designed to lower monthly payments and save on interest costs. With a user-friendly online platform, they facilitate a seamless application process, often providing approvals within 24 hours and funding shortly after. Their services extend to both individual customers and auto dealerships, thanks to extensive partnerships with many financial institutions. Their customers benefit from features such as a soft credit pull for rate checks, fixed fees, and no origination fees, enhancing transparency and reducing costs. They also offer competitive loan terms, with options up to 84 months and the ability to pre-qualify without impacting credit scores. Their commitment to customer service is reflected in their A+ rating from the Better Business Bureau and accolades from industry leaders. Read our review to have a full-on breakdown of Upgrade and their services in detail.

Quick Stats
  • Loan Terms : Up to 72 months
  • Minimum Accepted Credit Score : 640 - 800
  • APR : 6.52% - 15.28%
Quick Stats
  • Loan Terms : Up to 84 months
  • Minimum Accepted Credit Score : 580
  • APR : Between 5.54% and 19.94%
  • BBB Rating : A+
Selling Points
  • Easy application process
  • An industry leader in automotive financing
  • Various automotive shopping options
Selling Points
  • Wide eligibility for various credit scores
  • No origination fees or prepayment penalties
  • Direct payoff to current lenders
Multiple Financing Options
  • Undisclosed
    Lease Buyout
  • Loan Refinancing
  • New Vehicle
  • Undisclosed
    Private Party
  • Used Vehicle
Multiple Financing Options
  • Lease Buyout
  • Loan Refinancing
  • New Vehicle
  • Undisclosed
    Private Party
  • Used Vehicle
Additional Services
  • Undisclosed
    Extended Warranty
  • Undisclosed
    GAP Insurance
  • Undisclosed
    Limited Warranty
  • Undisclosed
    Mobile Application
  • Online Account Management
  • Undisclosed
    Return Policy
Additional Services
  • Undisclosed
    Extended Warranty
  • GAP Insurance
  • Undisclosed
    Limited Warranty
  • Mobile Application
  • Online Account Management
  • Undisclosed
    Return Policy
Eligibility Requirements
  • Hard Credit Check
  • Undisclosed
    Income
  • Minimum Credit Score
  • Undisclosed
    Pre-qualification With Soft Check
Eligibility Requirements
  • Hard Credit Check
  • Income
  • Minimum Credit Score
  • Pre-qualification With Soft Check
Fees & Costs
  • Undisclosed
    Documentation/Processing Fee
  • Undisclosed
    Late Payment Fees
  • Undisclosed
    Origination Fee
  • Undisclosed
    Prepayment Penalties
  • Undisclosed
    Title Transfer Fee
  • Undisclosed
    Upfront or Application Fees
Fees & Costs
  • Undisclosed
    Documentation/Processing Fee
  • Late Payment Fees
  • Origination Fee
  • Prepayment Penalties
  • Undisclosed
    Title Transfer Fee
  • Upfront or Application Fees
Payment Options
  • Automatic Payments
  • Undisclosed
    Cash
  • Undisclosed
    Check
  • Debit or Credit Cards
  • Undisclosed
    In-Person Payments
  • Mail-In Payments
  • Online Payments
  • Phone Payments
Payment Options
  • Automatic Payments
  • Cash
  • Check
  • Debit or Credit Cards
  • In-Person Payments
  • Mail-In Payments
  • Online Payments
  • Phone Payments
Customer Support
  • Articles and Videos
  • Undisclosed
    Email
  • Undisclosed
    FAQs
  • Undisclosed
    Help Guides
  • Live Chat
  • Undisclosed
    Phone
Customer Support
  • Articles and Videos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Phone