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Citizens One Auto Finance vs DriveTime

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Pros
  • Easy application process
  • An industry leader in automotive financing
  • Various automotive shopping options
Pros
  • Online application
  • Nationwide services
Cons
  • Does not support bad credit
  • High Annual Percentage Rate (APR)
Cons
  • Lack of transparency
Summary

Citizens One Auto Finance, a service offered by Citizens Bank, provides auto financing solutions designed to be flexible and customer-focused. Founded in 1828 and headquartered in Providence, Rhode Island, Citizens Bank is among the largest financial institutions in the United States, with a strong reputation for trust and reliability. Citizens One Auto Finance offers various loan options, including financing for new and used cars, along with refinancing and loan consolidation to potentially lower monthly payments. Previously offering indirect loans through dealerships, Citizens One has recently shifted its focus exclusively to direct lending, reflecting their commitment to personalized, relationship-based services. While Citizens One Auto Finance doesn’t provide preapproval for loans, they emphasize tailored financing, making it easier for customers to find suitable loan terms. Customers appreciate Citizens One for their streamlined online account management and transparency in lending terms. With competitive rates based on factors like credit score and loan amount, Citizens One Auto Finance has earned a positive reputation in the auto finance industry. Their trusted background, along with a range of services to meet varied financial needs, makes them a compelling option for those seeking auto financing through a well-established institution.

Summary

DriveTime Automotive Group Inc., founded in 2002 and headquartered in Tempe, Arizona, is a prominent player in the used car retail and financing industry. Initially known as Ugly Duckling, the company rebranded to DriveTime to better reflect their focus on providing accessible vehicle options for customers with subprime credit. With over 145 dealerships across the United States, DriveTime has sold more than 1.5 million vehicles, emphasizing a no-haggle pricing model and a robust online financing process that allows customers to secure terms tailored to their credit profiles. Unique features include a 5-Day Return Guarantee and a 30-Day/1,500 Mile Limited Warranty, enhancing customer confidence in their purchases. DriveTime's commitment to customer service is evident through their extensive inventory of over 10,000 vehicles and dedicated sales advisors who guide buyers through the financing process. Customer feedback highlights DriveTime's innovative approach and supportive environment, positioning it as a leader in helping those with financial challenges find reliable transportation. The company also boasts industry credentials through their subsidiaries like Bridgecrest, which provides auto loan servicing and ancillary products, further solidifying their presence in the automotive finance sector.

Quick Stats
  • Loan Terms : Up to 72 months
  • Minimum Accepted Credit Score : 640 - 800
  • APR : 6.52% - 15.28%
Quick Stats
  • Loan Terms : Undisclosed
  • Minimum Accepted Credit Score : Undisclosed
  • APR : Undisclosed
  • BBB Rating : A+
Selling Points
  • Easy application process
  • An industry leader in automotive financing
  • Various automotive shopping options
Selling Points
  • Warranty
Multiple Financing Options
  • Undisclosed
    Lease Buyout
  • Loan Refinancing
  • New Vehicle
  • Undisclosed
    Private Party
  • Used Vehicle
Multiple Financing Options
  • Undisclosed
    Lease Buyout
  • Undisclosed
    Loan Refinancing
  • New Vehicle
  • Private Party
  • Used Vehicle
Additional Services
  • Undisclosed
    Extended Warranty
  • Undisclosed
    GAP Insurance
  • Undisclosed
    Limited Warranty
  • Undisclosed
    Mobile Application
  • Online Account Management
  • Undisclosed
    Return Policy
Additional Services
  • Extended Warranty
  • GAP Insurance
  • Limited Warranty
  • Undisclosed
    Mobile Application
  • Online Account Management
  • Return Policy
Eligibility Requirements
  • Hard Credit Check
  • Undisclosed
    Income
  • Minimum Credit Score
  • Undisclosed
    Pre-qualification With Soft Check
Eligibility Requirements
  • Hard Credit Check
  • Income
  • Undisclosed
    Minimum Credit Score
  • Pre-qualification With Soft Check
Fees & Costs
  • Undisclosed
    Documentation/Processing Fee
  • Undisclosed
    Late Payment Fees
  • Undisclosed
    Origination Fee
  • Undisclosed
    Prepayment Penalties
  • Undisclosed
    Title Transfer Fee
  • Undisclosed
    Upfront or Application Fees
Fees & Costs
  • Undisclosed
    Documentation/Processing Fee
  • Undisclosed
    Late Payment Fees
  • Undisclosed
    Origination Fee
  • Undisclosed
    Prepayment Penalties
  • Undisclosed
    Title Transfer Fee
  • Undisclosed
    Upfront or Application Fees
Payment Options
  • Automatic Payments
  • Undisclosed
    Cash
  • Undisclosed
    Check
  • Debit or Credit Cards
  • Undisclosed
    In-Person Payments
  • Mail-In Payments
  • Online Payments
  • Phone Payments
Payment Options
  • Undisclosed
    Automatic Payments
  • Cash
  • Check
  • Debit or Credit Cards
  • In-Person Payments
  • Undisclosed
    Mail-In Payments
  • Undisclosed
    Online Payments
  • Undisclosed
    Phone Payments
Customer Support
  • Articles and Videos
  • Undisclosed
    Email
  • Undisclosed
    FAQs
  • Undisclosed
    Help Guides
  • Live Chat
  • Undisclosed
    Phone
Customer Support
  • Undisclosed
    Articles and Videos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Phone