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Chase Auto vs Coastal Credit Union

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Pros
  • Pre-qualification with soft credit check
  • Online application process
  • Lack of pre-payment penalty
  • No application fees
  • Online account management
  • Allows co-applicant
  • No down payment required
Pros
  • Same-day prequalification process
  • Payment period of 48 to 84 months
  • Mobile application availability
  • Discounted rates
Cons
  • Lack of transparency
  • SSN required to apply
  • No auto refinancing
  • Vehicles must be bought from the Chase network
  • Certain vehicle restrictions applied
Cons
  • Membership required for loans
  • $25 membership deposit required
  • Limited regional availability
Summary

Chase Auto, a division of JPMorgan Chase Bank, offers a comprehensive range of auto loan services designed to simplify vehicle financing. Headquartered in New York and part of the largest commercial bank in the U.S., Chase provides financing solutions for new and used cars, along with lease buyout options. Established in 2000 following the merger of Chase Bank and J.P. Morgan, they leverage their vast network of authorized dealers and a fully online application process to deliver accessible, convenient financing. One of Chase Auto’s standout features is the ability to lock in interest rates before visiting a dealership, offering flexibility and transparency. With no prepayment penalties and real-time credit decisions, their services are designed to accommodate a wide range of borrowers. While Chase does not offer refinancing options, they cater to personal-use vehicles within specific criteria. Customer feedback highlights the ease of the application process, though some report delays in documentation and customer service interactions. Chase holds an A+ rating with the Better Business Bureau, reflecting their reputation in the industry. For those seeking a smooth car loan process with the backing of a reputable financial institution, Chase Auto stands out as a strong option. Dive deeper into our full review for more insights.

Summary

Coastal Credit Union, established in 1967, is a member-owned financial cooperative based in Raleigh, North Carolina. Originally formed to serve IBM employees, they have since expanded to provide financial services to members across the Triangle region and beyond. Coastal offers various products, including auto loans, mortgages, business loans, and more, focusing on community engagement and competitive pricing. In the auto loan sector, Coastal provides financing for both new and used vehicles, with flexible loan terms that range from 48 to 84 months, allowing borrowers to select a repayment plan that suits their financial needs. Additionally, they offer auto refinancing options for those looking to lower their payments or adjust their loan terms. The credit union is also committed to member education, featuring tools like an auto loan calculator to help potential borrowers make informed decisions. Accredited by the BBB with an A+ rating, Coastal Credit Union emphasizes customer service and ethical business practices. However, becoming a member requires a minimum deposit of $25 into a savings account, which may pose a barrier for some. With mixed feedback on their services, Coastal focuses on community trust and value. Read on for a deeper dive into Coastal’s offerings and how they stack up against competitors.

Quick Stats
  • Loan Terms : Undisclosed
  • Minimum Accepted Credit Score : Undisclosed
  • APR : Undisclosed
  • BBB Rating : A+
Quick Stats
  • Loan Terms : 48 to 84 months
  • Minimum Accepted Credit Score : Undisclosed
  • APR : 5.49% - 6.99% APR
  • BBB Rating : A+
Selling Points
  • Direct lender
  • Online account management
  • Dealer locator tool
  • Online auto finance tools
  • Lease buyout option
Selling Points
  • Payment-free period
  • Auto insurance
  • Refinancing available after 12 payments
  • Finances vehicles up to 2012
Multiple Financing Options
  • Lease Buyout
  • Loan Refinancing
  • New Vehicle
  • Private Party
  • Used Vehicle
Multiple Financing Options
  • Undisclosed
    Lease Buyout
  • Loan Refinancing
  • New Vehicle
  • Undisclosed
    Private Party
  • Used Vehicle
Additional Services
  • Extended Warranty
  • GAP Insurance
  • Limited Warranty
  • Mobile Application
  • Online Account Management
  • Return Policy
Additional Services
  • Extended Warranty
  • GAP Insurance
  • Limited Warranty
  • Mobile Application
  • Online Account Management
  • Return Policy
Eligibility Requirements
  • Undisclosed
    Hard Credit Check
  • Undisclosed
    Income
  • Undisclosed
    Minimum Credit Score
  • Pre-qualification With Soft Check
Eligibility Requirements
  • Undisclosed
    Hard Credit Check
  • Undisclosed
    Income
  • Undisclosed
    Minimum Credit Score
  • Undisclosed
    Pre-qualification With Soft Check
Fees & Costs
  • Undisclosed
    Documentation/Processing Fee
  • Undisclosed
    Late Payment Fees
  • Undisclosed
    Origination Fee
  • Prepayment Penalties
  • Title Transfer Fee
  • Upfront or Application Fees
Fees & Costs
  • Undisclosed
    Documentation/Processing Fee
  • Undisclosed
    Late Payment Fees
  • Undisclosed
    Origination Fee
  • Prepayment Penalties
  • Title Transfer Fee
  • Upfront or Application Fees
Payment Options
  • Automatic Payments
  • Undisclosed
    Cash
  • Check
  • Debit or Credit Cards
  • In-Person Payments
  • Mail-In Payments
  • Online Payments
  • Phone Payments
Payment Options
  • Automatic Payments
  • Cash
  • Undisclosed
    Check
  • Debit or Credit Cards
  • In-Person Payments
  • Mail-In Payments
  • Online Payments
  • Phone Payments
Customer Support
  • Articles and Videos
  • Undisclosed
    Email
  • FAQs
  • Help Guides
  • Live Chat
  • Phone
Customer Support
  • Articles and Videos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Phone