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Caribou vs Navy Federal Credit Union

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Pros
  • Significant savings
  • No hidden fees
  • Quick and easy process
  • Diverse lender network
Pros
  • Flexible loan terms (12 to 96 months)
  • Allow co-applicants
  • Offer discounts for active-duty and retired military members
  • Offer financing for many other vehicle types
  • Competitive interest rates
Cons
  • Eligibility limitations
  • Limited vehicle types
  • Credit impact during final application
  • Processing fee
Cons
  • Membership restrictions
  • No soft credit check pre-qualification
  • Reports of inconsistent interest rates
Summary

Caribou Auto Refinance, founded in 2016, is a lending platform headquartered in Denver and Washington, D.C., that specializes in connecting borrowers with competitive auto refinancing options. The company partners with a network of lenders, primarily credit unions and community banks, to offer refinancing solutions tailored to individual needs. Caribou's online platform allows for a quick and easy application process, often completed within minutes. Key features of Caribou's services include prequalification without a hard credit check, the option to apply with a co-borrower, and access to additional products like guaranteed asset protection (GAP) insurance and key replacement programs.  Caribou has an A+ rating from the Better Business Bureau and a 4.5-star rating on Trustpilot, indicating strong customer satisfaction. The company's financial stability is bolstered by significant backing from industry heavy hitters like Goldman Sachs and QED Investors. Despite a $399 processing fee, Caribou's services are designed to provide long-term savings through lower interest rates and flexible loan terms. For those seeking to refinance their auto loans, Caribou offers a seamless and potentially cost-effective solution, making it worth exploring further.

Summary

Navy Federal Credit Union (NFCU), established in 1933 and headquartered in Vienna, Virginia, is a prominent financial institution serving over 13 million members, primarily those affiliated with the military. The credit union offers a variety of auto loan options, including financing for new and used vehicles, refinancing, and loans for motorcycles and RVs. Unique features include competitive annual percentage rates (APRs) ranging from 4.09% to 18.00%, flexible repayment terms extending up to 96 months, and no origination or prepayment fees, making it an attractive choice for borrowers. NFCU stands out for their commitment to customer service, providing 24/7 support through various channels, including live chat and phone assistance. The institution has received positive feedback for their quick loan decision process, often completed within minutes, and the availability of same-day funding in some instances. Additionally, NFCU offers a pre-qualification process, allowing potential borrowers to gauge their rates before committing. However, membership is exclusive to military personnel, veterans, and their families, which may limit access for some. Overall, Navy Federal Credit Union presents a compelling option for eligible members seeking reliable auto financing solutions.

Quick Stats
  • Loan Terms : Undisclosed
  • Minimum Accepted Credit Score : Undisclosed
  • APR : Undisclosed
  • BBB Rating : A+
Quick Stats
  • Loan Terms : 12 to 96 months
  • Minimum Accepted Credit Score : Undisclosed
  • APR : Starting at 4.09% for new cars, 4.99% for used cars
  • BBB Rating : N/R
Selling Points
  • Pre-qualification without credit impact
  • No SSN required for rate check
  • Wide range of protection services
Selling Points
  • 90-day pre-approval validity
  • Dedicated military programs and lower rates
  • Extra services like TrueCar and GAP insurance
Multiple Financing Options
  • Undisclosed
    Lease Buyout
  • Undisclosed
    Loan Refinancing
  • Undisclosed
    New Vehicle
  • Undisclosed
    Private Party
  • Undisclosed
    Used Vehicle
Multiple Financing Options
  • Lease Buyout
  • Loan Refinancing
  • New Vehicle
  • Private Party
  • Used Vehicle
Additional Services
  • Undisclosed
    Extended Warranty
  • GAP Insurance
  • Limited Warranty
  • Mobile Application
  • Undisclosed
    Online Account Management
  • Undisclosed
    Return Policy
Additional Services
  • Extended Warranty
  • GAP Insurance
  • Undisclosed
    Limited Warranty
  • Mobile Application
  • Online Account Management
  • Return Policy
Eligibility Requirements
  • Undisclosed
    Hard Credit Check
  • Income
  • Minimum Credit Score
  • Undisclosed
    Pre-qualification With Soft Check
Eligibility Requirements
  • Hard Credit Check
  • Income
  • Undisclosed
    Minimum Credit Score
  • Pre-qualification With Soft Check
Fees & Costs
  • Documentation/Processing Fee
  • Undisclosed
    Late Payment Fees
  • Origination Fee
  • Undisclosed
    Prepayment Penalties
  • Undisclosed
    Title Transfer Fee
  • Upfront or Application Fees
Fees & Costs
  • Documentation/Processing Fee
  • Late Payment Fees
  • Origination Fee
  • Prepayment Penalties
  • Title Transfer Fee
  • Upfront or Application Fees
Payment Options
  • Undisclosed
    Automatic Payments
  • Undisclosed
    Cash
  • Undisclosed
    Check
  • Undisclosed
    Debit or Credit Cards
  • In-Person Payments
  • Undisclosed
    Mail-In Payments
  • Online Payments
  • Undisclosed
    Phone Payments
Payment Options
  • Automatic Payments
  • Cash
  • Check
  • Debit or Credit Cards
  • In-Person Payments
  • Mail-In Payments
  • Online Payments
  • Phone Payments
Customer Support
  • Articles and Videos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Phone
Customer Support
  • Articles and Videos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Phone