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Caribou vs LightStream

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Pros
  • Significant savings
  • No hidden fees
  • Quick and easy process
  • Diverse lender network
Pros
  • Loan Experience Guarantee
  • A wide range of loans offered
  • No extra fees
  • Nationwide services
Cons
  • Eligibility limitations
  • Limited vehicle types
  • Credit impact during final application
  • Processing fee
Cons
  • Lack of transparency
  • No Guaranteed Auto Protection (GAP
Summary

Caribou Auto Refinance, founded in 2016, is a lending platform headquartered in Denver and Washington, D.C., that specializes in connecting borrowers with competitive auto refinancing options. The company partners with a network of lenders, primarily credit unions and community banks, to offer refinancing solutions tailored to individual needs. Caribou's online platform allows for a quick and easy application process, often completed within minutes. Key features of Caribou's services include prequalification without a hard credit check, the option to apply with a co-borrower, and access to additional products like guaranteed asset protection (GAP) insurance and key replacement programs.  Caribou has an A+ rating from the Better Business Bureau and a 4.5-star rating on Trustpilot, indicating strong customer satisfaction. The company's financial stability is bolstered by significant backing from industry heavy hitters like Goldman Sachs and QED Investors. Despite a $399 processing fee, Caribou's services are designed to provide long-term savings through lower interest rates and flexible loan terms. For those seeking to refinance their auto loans, Caribou offers a seamless and potentially cost-effective solution, making it worth exploring further.

Summary

LightStream, a division of SunTrust Bank, was founded in 2014 and is headquartered in Atlanta, Georgia. It provides unsecured auto loans, allowing borrowers to finance new and used vehicles, refinance existing loans, or purchase motorcycles and boats, with loan amounts ranging from $5,000 to $100,000. The company is noted for their competitive interest rates, starting at 7.24% with autopay, and offers flexible loan terms from 24 to 84 months. Unique features include a rapid funding process that can deliver funds on the same day as application approval and a "Loan Experience Guarantee," which promises $100 to dissatisfied customers. Customer feedback highlights an easy online application process and the advantage of negotiating as a cash buyer, although borrowers with average or lower credit may face higher rates. LightStream has received a solid 4.3 out of 5 stars in reviews, reflecting a mix of strong rates and some customer service concerns. The company is also committed to environmental sustainability, planting a tree for every loan funded, which adds an appealing ethical dimension to their services. With an A+ rating from the Better Business Bureau, LightStream is a reputable choice in the auto loan market, particularly for those with good credit.

Quick Stats
  • Loan Terms : Undisclosed
  • Minimum Accepted Credit Score : Undisclosed
  • APR : Undisclosed
  • BBB Rating : A+
Quick Stats
  • Loan Terms : Up to 84 months
  • Minimum Accepted Credit Score : 660 minimum credit score
  • APR : 3.49%
  • BBB Rating : A
Selling Points
  • Pre-qualification without credit impact
  • No SSN required for rate check
  • Wide range of protection services
Selling Points
  • No restrictions on mileage, car model or make
  • Cash deposit as soon as the same day
  • Online auto loan application process
Multiple Financing Options
  • Undisclosed
    Lease Buyout
  • Undisclosed
    Loan Refinancing
  • Undisclosed
    New Vehicle
  • Undisclosed
    Private Party
  • Undisclosed
    Used Vehicle
Multiple Financing Options
  • Undisclosed
    Lease Buyout
  • Loan Refinancing
  • New Vehicle
  • Undisclosed
    Private Party
  • Used Vehicle
Additional Services
  • Undisclosed
    Extended Warranty
  • GAP Insurance
  • Limited Warranty
  • Mobile Application
  • Undisclosed
    Online Account Management
  • Undisclosed
    Return Policy
Additional Services
  • Extended Warranty
  • GAP Insurance
  • Undisclosed
    Limited Warranty
  • Undisclosed
    Mobile Application
  • Undisclosed
    Online Account Management
  • Undisclosed
    Return Policy
Eligibility Requirements
  • Undisclosed
    Hard Credit Check
  • Income
  • Minimum Credit Score
  • Undisclosed
    Pre-qualification With Soft Check
Eligibility Requirements
  • Undisclosed
    Hard Credit Check
  • Undisclosed
    Income
  • Minimum Credit Score
  • Pre-qualification With Soft Check
Fees & Costs
  • Documentation/Processing Fee
  • Undisclosed
    Late Payment Fees
  • Origination Fee
  • Undisclosed
    Prepayment Penalties
  • Undisclosed
    Title Transfer Fee
  • Upfront or Application Fees
Fees & Costs
  • Undisclosed
    Documentation/Processing Fee
  • Undisclosed
    Late Payment Fees
  • Undisclosed
    Origination Fee
  • Undisclosed
    Prepayment Penalties
  • Undisclosed
    Title Transfer Fee
  • Upfront or Application Fees
Payment Options
  • Undisclosed
    Automatic Payments
  • Undisclosed
    Cash
  • Undisclosed
    Check
  • Undisclosed
    Debit or Credit Cards
  • In-Person Payments
  • Undisclosed
    Mail-In Payments
  • Online Payments
  • Undisclosed
    Phone Payments
Payment Options
  • Automatic Payments
  • Undisclosed
    Cash
  • Undisclosed
    Check
  • Undisclosed
    Debit or Credit Cards
  • Undisclosed
    In-Person Payments
  • Mail-In Payments
  • Online Payments
  • Undisclosed
    Phone Payments
Customer Support
  • Articles and Videos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Phone
Customer Support
  • Articles and Videos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Phone