Protegent: Data Recovery & Real-Time Threat Detection

Protegent at a Glance

Protegent Antivirus, founded in 2010 and headquartered in India, is a cybersecurity provider specializing in antivirus and internet security solutions. They offer services for both individual users and businesses, focusing on delivering efficient protection against online threats. Available in multiple languages, they aim to provide solutions that balance robust security with system performance, making their products suitable for a wide range of users, from casual internet surfers to small business owners.

They offer a variety of features, including malware protection, real-time scanning, firewall capabilities, and system optimization tools. Protegent claims to provide advanced protection against viruses, ransomware, spyware, and other online threats. While specific test results from AV-Test and AV-Comparatives aren't readily available, their products are designed to be effective against common malware. They provide a free antivirus option for basic protection and premium versions with additional features such as scheduled scans, automatic updates, and enhanced control over system security.

Protegent's reputation in the cybersecurity industry has grown steadily over the years. While they may not have prominent industry awards or certifications like some of their larger competitors, their commitment to providing affordable yet effective antivirus solutions has earned them a loyal user base. They are recognized for their transparency in service offerings, though they do not currently hold BBB accreditation or similar affiliations.

Features & Services

• Comprehensive threat protection: Combines antivirus, anti-malware, and anti-phishing capabilities to detect and remove threats like viruses, spyware, and phishing attempts, while safeguarding your personal and financial data from online risks
• Advanced cloud technology scan: Utilizes cloud-based scanning for real-time detection of new and emerging threats, enhancing overall protection
• Ransomware prevent mode: Protects against ransomware attacks by blocking suspicious activities that could lead to data encryption or loss
• Firewall protection: Prevents unauthorized access to your device, ensuring secure connections and shielding you from external threats
• Ad and website blocking: Blocks unwanted ads and harmful websites, enhancing your browsing experience while keeping you safe from malicious content
• USB threat protection: Scans and protects your system from malware that may be introduced through USB devices when connected
• Protection against adware: Blocks and removes unwanted adware, preventing intrusive pop-ups and maintaining a smooth browsing experience
• Email filtering: Filters out spam, phishing attempts, and malicious email attachments, enhancing email security
• Parental control: Provides tools to control and monitor children’s internet usage, including access restrictions and activity tracking
• Sandbox: Isolates and runs potentially harmful files in a controlled environment to safely analyze their behavior before execution
• System tune-up (Sys Boost): Optimizes the performance of your device by cleaning up unnecessary files and improving overall system efficiency
• Activity reporter: Monitors and logs user activities, including application usage, internet browsing, keystrokes, and screenshots, providing detailed reports
• Crash proof (data recovery): Restores lost or deleted data, ensuring that important files can be recovered even after an accidental loss
• Repair corrupted/deleted partition: Restores access to partitions that have been corrupted or deleted, ensuring data remains accessible

Plans & Prices

Protegent offers three primary antivirus plans, each tailored to different user needs. These plans are priced annually per user and can be customized with additional features as needed. Below is an overview of each plan:

• Protegent Antivirus ($10/year): Provides essential protection against viruses and malware, including features like cloud technology, ransomware protection, and USB threat protection. Suitable for users seeking basic security for their devices
• Protegent Total Security ($20/year): Includes all features of the Antivirus plan, with added functionalities such as an advanced firewall, parental control, and advanced cloud technology scan. Ideal for users requiring comprehensive security with additional privacy tools
• Protegent Complete Security ($30/year): Offers all features from the Total Security plan, plus enhanced tools like Activity Reporter, Locate Laptop, SysBoost, and Crash Proof data recovery. Designed for users needing complete protection and system optimization

Additional features like Locate Laptop, SysBoost, Port Locker, Crash Proof, Activity Reporter, and Data Wipe can be purchased separately if not included in your chosen plan. Plans can be customized to a degree, primarily by selecting the number of devices you want to cover. While Protegent doesn’t use a quote-based model, some bundled offers and pricing discounts are often available for new users or during seasonal promotions.

Advantages

• Comprehensive protection against a wide range of threats: Protegent provides robust multi-layered security, including antivirus, anti-spyware, anti-malware, and ransomware protection to shield devices from both common and emerging cyber threats. This comprehensive approach ensures users are protected from a wide variety of risks, minimizing the chances of a system breach or data loss and offering peace of mind knowing their devices are secure
• Cloud-based scanning for real-time protection: Using advanced cloud technology, Protegent delivers real-time threat detection and automatic updates, keeping users protected from the latest threats. This continuous learning and adapting feature ensures that protection stays up-to-date without requiring constant manual intervention, allowing users to focus on their work while being confident that their devices are safeguarded against evolving malware
• Data recovery and crash-proof features: Protegent’s "Crash Proof" feature enables users to recover lost or deleted files, repair corrupted partitions, and restore data from formatted drives. With the ability to recover important files after system crashes or accidental deletions, users can feel secure knowing their critical data is not permanently lost and can be easily retrieved when needed
• System optimization and performance tools: With tools like SysBoost and disk defragmentation, Protegent optimizes system performance by cleaning up unnecessary files and enhancing overall speed. These features help devices run efficiently, ensuring smoother operation even during demanding tasks, and preventing slowdowns or lags that can interrupt work or entertainment
• Comprehensive parental controls for safe browsing: Protegent offers advanced parental control features, allowing users to set access restrictions, block inappropriate content, and monitor online activity. These controls create a safer browsing experience, especially for families, by ensuring that children are protected from harmful content while navigating the web, promoting a more secure online environment
• Advanced USB protection for external threats: Protegent’s USB threat protection automatically scans external devices as soon as they are connected, preventing the transfer of malware through USB ports. This proactive feature ensures that any external devices, such as USB drives, cannot introduce threats, providing seamless protection against external attacks and keeping devices safe

Disadvantages

• No VPN included: Protegent does not offer a built-in VPN, which could be a drawback for users seeking all-in-one security solutions. Without a VPN, users may need to rely on third-party services for enhanced online privacy and protection
• Limited device coverage on lower-tier plans: The lower-tier plans, such as Protegent Antivirus, only cover a single device, which may not be ideal for users with multiple devices. This limitation can be inconvenient for families or individuals who want to secure more than one device without purchasing additional licenses or upgrading to a higher-tier plan. It could lead to extra costs or a more complicated setup process if users need protection across different devices
• No dedicated customer support for lower-tier plans: Protegent’s lower-tier plans do not include access to priority customer support, which could delay resolution times for users who encounter issues. Customers on basic plans may find themselves waiting longer for assistance, especially during peak times, potentially resulting in inconvenience or prolonged security concerns if issues arise
• Limited third-party testing and reviews: Protegent doesn’t have as much third-party testing data or independent reviews from organizations like AV-Test or AV-Comparatives compared to major competitors. This lack of external validation might make potential customers hesitant, as they may prefer to rely on independent assessments of protection and performance before making a purchasing decision

Customer Experience

Protegent Antivirus has generally received positive feedback from a small number of reviews on trusted platforms, with customers praising their effectiveness in keeping their systems safe and secure. Reviews indicate high satisfaction with the software’s simple interface, ease of use, and robust security features. Users appreciate the value for money, highlighting the strong backup system and real-time protection. 

Positive feedback

A common theme in positive feedback is the software’s simplicity and effectiveness. Users appreciate how Protegent Antivirus keeps their systems clean and secure without being overly complicated. For example, one user praised the software for their excellent performance and noted that they have kept their network and machines free from issues. Many users also highlighted their value for money, with some emphasizing the easy-to-use interface and efficient backup system. The software’s low cost, coupled with their core features makes it appealing to both individual users and businesses looking for essential protection without breaking the bank.

Critical feedback

While feedback has been mostly positive, there are some concerns regarding the software's lack of advanced features. Some users have noted that Protegent’s feature set is relatively basic compared to other, more well-known antivirus programs. A few customers mentioned that they don’t have many additional tools, such as a built-in VPN and dark web scanning, and they would prefer a more feature-rich antivirus suite. There are also mentions of needing a subscription for continued access, which could be a turnoff for those looking for a one-time purchase option. However, these criticisms are generally balanced by the software's good performance in the areas they do cover.

Proactive approach

Protegent’s team is responsive to customer concerns and actively engages with users who have questions or issues. Reviews often mention that customer support is quick to address concerns, especially regarding usability and basic feature inquiries. While there may be limited features for some users, the company offers helpful advice and is focused on improving user satisfaction by continuously updating the product. Customers appreciate the company’s openness to feedback, helping them resolve any concerns and maintain confidence in the software.

Customer Support

Protegent offers a variety of customer support channels to ensure users can easily access help when needed. Support is available via 24/7 live chat, email, and phone support. Users can start a conversation through live chat on the official support page, send inquiries to isupport@unistal.com, or call their dedicated phone lines at +91-11-26288583 or +91-11-26288589.

These support options and resources make it easier for customers to resolve any issues, understand how to use the product effectively, and maintain optimal device security.

Conclusion

Protegent Antivirus offers effective protection with key features like malware detection, ransomware prevention, real-time scanning, and system optimization. These features are designed to provide comprehensive security for individuals and businesses, ensuring a safe and efficient experience. With their affordable pricing and user-friendly interface, Protegent is ideal for users who need essential protection without the complexity of more advanced solutions.

Protegent's strengths lie in their solid core security features, such as the "Crash Proof" data recovery feature and cloud-based scanning for real-time threat updates. However, some users have noted the limited features on lower-tier plans and the absence of advanced tools compared to larger competitors. Despite these drawbacks, Protegent remains a reliable choice for those seeking straightforward, cost-effective antivirus protection.

We recommend you do your research before deciding on which antivirus tool is the best fit for your needs. To that end, we provide a variety of resources, including in-depth reviews of other top antivirus products and a comparison tool to help you weigh your options. Our blog is also full of useful articles on cybersecurity and related topics. By using these resources, you can find the right antivirus solution that matches your specific requirements and security concerns.