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Sonic Auto Transportation operates solely as a broker in the auto transport industry. As a broker, they facilitate the connection between customers needing vehicle transportation services and carrier companies capable of fulfilling those services. This means that while Sonic does not own a fleet of vehicles, they have established partnerships with a network of carriers across the United States to facilitate the transportation process for their customers.

Sonic Auto Transportation offers multiple channels through which customers can contact their dedicated customer support team for assistance. Customers can contact Sonic's customer service representatives by phone at (530) 648-9041 or via email at [email protected]. Additionally, for added convenience and accessibility, customers can submit inquiries or requests for assistance through a contact form directly available on Sonic's official website.

Sonic Auto Transportation maintains a cancellation policy that offers refunds to customers who cancel their booking before a carrier has been assigned to transport their vehicle. However, once a carrier has been allocated for the shipment, the cancellation policy becomes void, and refunds are no longer provided.

Sonic Auto Transportation specializes in the transportation of various types of vehicles, including automobiles, motorcycles, boats, trucks, and even farm equipment.

While international shipping services are not explicitly advertised on their website, Sonic Auto Transportation does cover international shipping in their terms and conditions.