dfndr Security Review: Mobile Scam Protection Meets Antivirus

Company Overview

The company’s flagship app, dfndr security, is part of a larger suite of mobile utilities that also includes a standalone VPN and device optimization tools. While these apps are separate, they all fall under the same dfndr branding and share the goal of giving users more control over their phone’s safety and performance. Within the dfndr security app, users can access real-time malware scanning, anti-phishing features, data breach monitoring, identity theft protection, and anti-theft tools. These features are offered through a freemium model, allowing users to start with basic protections for free and upgrade to premium tiers for more advanced support.

Performance-wise, the app has achieved strong results in AV-TEST evaluations, earning top marks in both malware detection and usability. This places it alongside some of the more recognized names in the mobile security space. While there are no publicly known results from AV-Comparatives or EICAR file testing, the app’s independent certification still signals a level of trustworthiness. Users also benefit from a 3-day free trial of the premium tier, which allows them to test out identity protection and anti-theft tools before committing to a subscription.

As for reputation, dfndr security has built a significant global presence, with over 200 million downloads and a consistently high rating on Google Play. Although PSafe does not currently have a Better Business Bureau (BBB) profile, the company’s work has been acknowledged by AV-TEST through multiple certifications, including one for their 2018 release. This ongoing recognition, combined with their broad user base and steady updates, suggests a provider that has maintained credibility in mobile security over time.

Features & Services

Core security

• Antivirus and malware protection: Real-time and on-demand scanning to detect and remove threats
• Safe app installer: Evaluates apps before installation to prevent malicious downloads
• Anti-hacking and phishing alerts: Warns against suspicious links and websites across browsers and messaging apps

Privacy and identity protection

• App lock: Secures individual apps with a PIN or pattern
• Identity theft monitoring: Monitors digital credentials 24/7 and alerts users of potential breaches 
• Privacy risk scanner: Analyzes app permissions to identify potential privacy threats

Anti-theft measures

• Remote lock and wipe: Allows users to lock or erase data from a lost or stolen device
• Device locator: Helps locate a missing phone on a map
• Intruder photo capture: Takes a photo of anyone attempting unauthorized access

Performance optimization

• Quick cleanup: Removes junk files and cache to free up storage
• Duplicate photo cleaner: Identifies and deletes redundant images
• CPU cooler and battery saver: Optimizes device performance by managing resource-intensive processes

Network and assistant tools

• Wi-Fi security check: Analyzes Wi-Fi networks for potential vulnerabilities
• dfndr assistant: Provides real-time recommendations and alerts to enhance device security

Plans & Pricing

dfndr security runs on a freemium model. The free version includes core features like virus scanning, phishing protection, Wi-Fi security checks, basic cleanup tools, and App Lock, but it comes with ads and lacks advanced tools like anti-theft or identity monitoring. While the company’s website doesn’t list exact plan prices, other sources online do provide estimates. For the most accurate and up-to-date pricing, it’s best to check directly within the app or contact PSafe support.

• Free Plan ($0/year): Includes basic security features but is ad-supported and excludes premium tools
• Ads Free Plan ($4.99/year): Same as the Free plan but removes ads. Pricing may vary and isn’t always clearly listed
• Pro Plan ($29.88/year): Adds anti-theft tools (remote locate, lock, wipe, thief capture), Safe App Installer, and identity breach monitoring. Comes with a 3-day free trial. One device per subscription
• Ultra Plan ($69.90/year): Includes all Pro features plus 24/7 identity theft monitoring with real-time alerts. It’s the most complete protection option that is ad-free

Each plan is tied to one Google account/device. While some features may sync across devices using the same account, there’s no official multi-device or family plan. It’s important to note that dfndr security is Android-only, and that there are no working iOS, PC, or Mac versions as of now. Prices are based on current listings and may vary in the Play Store.

Advantages of dfndr security

• All-in-one protection: The app combines antivirus, anti-phishing, anti-theft, privacy tools, and performance boosters in a single platform—no need to install separate apps and access the internet securely
• Useful free plan: The free version includes essential features like virus scans, real-time alerts, and basic cleaning tools. It’s ad-supported but functional, making it a solid starting point for anyone not ready to pay
• Simple and intuitive design: With a clear layout and easy one-tap actions, the app is accessible even for non-tech-savvy users. The built-in assistant offers helpful reminders and tips
• Low resource usage: Despite its features, dfndr runs smoothly in the background with minimal impact on battery or performance. Cleanup tools can also help optimize your device
• Proven malware detection: Certified by AV-TEST with top scores, dfndr has blocked over 98% of recent Android threats—putting it on par with leading mobile antivirus tools
• Messaging scam protection: One of its standout features is real-time scam detection in apps like WhatsApp and Messenger, which adds a layer of defense where many other apps fall short
• Massive user base: With over 100 million downloads and strong user ratings, dfndr has earned broad trust. The high volume of positive reviews suggests consistent user satisfaction
• Frequent updates: PSafe actively maintains the app with regular feature improvements and threat updates, showing a commitment to keeping it current and effective

Disadvantages of dfndr security

• Ad-heavy free version: The free plan is functional but packed with ads, pop-ups, and constant upgrade prompts. Persistent notifications and upsell attempts can make the experience frustrating
• Redundant tools: Features like the battery saver and CPU cooler offer limited value, duplicating what Android already does. Some alerts may feel excessive or unnecessary for experienced users
• Android only: There are no versions for iOS, PC, or Mac devices. Therefore, if you need multi-device protection, dfndr won’t cover all your bases
• Premium pricing vs. value: At $30/year for Pro and $70/year for Ultra (one device each), the plans are more expensive than some top competitors, without offering more. Identity monitoring in Ultra has also faced accuracy concerns
• High permissions demand: dfndr requests access to many parts of your device, which may raise privacy concerns. It can also be tricky to uninstall if device admin settings aren’t disabled first
• Limited support: Help is limited to tickets and email—no live chat or phone options. This can be a hassle for paying users who need quick help
• Inconsistent test results: Though certified by AV-TEST, dfndr has shown occasional false positives and hasn’t been featured in all major third-party reports

User Experience

To get a well-rounded view of dfndr security, it helps to look at what real users are saying. On the Google Play Store, where the app has over 6 million reviews, it holds a solid average rating of 4.7 out of 5, reflecting a mostly positive experience, especially from free users who appreciate the core features. On Aptoide, it scores 4.2 out of 5 from hundreds of reviewers, while discussions on platforms like Reddit highlight both praise and concern, particularly around ads and app permissions.

Positive feedback

Many users praise dfndr security for doing exactly what it promises, detecting threats, cleaning devices, and keeping things running smoothly with a level of transparency that users appreciate. People often share that it helped them remove malware or flag suspicious apps they didn’t know about. The app’s ease of use stands out, with users appreciating how simple it is to run scans, lock apps, or locate a lost phone. Features like the assistant and scheduled scans are especially helpful for non-technical users who want protection without much effort.

The free plan also gets a lot of love. Users are often impressed by how many features come at no cost, even if the app includes ads. Many reviews highlight how the cleanup tools improve performance and free up storage. There’s also consistent praise for the app’s design and the sense of control it gives users. The high number of positive ratings reinforces trust, showing that for many, dfndr security is a reliable and convenient choice for Android protection.

Critical feedback

Some users find the free version overwhelming due to frequent ads, upgrade prompts, and persistent notifications. These interruptions can feel excessive, with some even mistakenly identifying alerts as malware. Others report confusion when trying to uninstall the app, especially if anti-theft features are active, since it requires disabling device admin permissions first, a step not all users are aware of.

There’s also criticism of features that feel redundant or unnecessary, like the battery saver and CPU cooler. Some find the alerts to be alarmist or not always accurate, such as warnings about overheating or identity breaches based on outdated data. Others feel the premium plans don’t deliver enough value for the price, especially when compared to bigger names offering multi-device coverage.

PSafe responds to feedback through frequent app updates, which often tweak features or reduce ad frequency. They also provide help guides explaining permissions and uninstallation steps, and support tickets are usually answered, even if not immediately. On platforms like Google Play, they engage with user reviews, offering help or instructions, showing they are actively listening, even if not every complaint is fully resolved.

Customer Support

Customer support for dfndr security is mostly self-service and email-based. PSafe offers a searchable Help Center with FAQs and tutorials for managing features, troubleshooting, and handling subscriptions. For direct help, users can email support@psafe.com to open a ticket, though response times may take a day or more. While the support team is generally helpful, there’s no live chat or phone option, which may be limiting for users who need immediate assistance.

The app also collects in-app feedback and sometimes prompts users to submit issues after low ratings. While PSafe is present on social media, these channels aren’t formal support lines. Support is likely available during US or Brazil business hours, and while responses may be in English, the company operates in multiple languages. Overall, the support system is minimal but functional, adequate for basic issues, though not ideal if fast, hands-on help is a priority.

Conclusion

dfndr security by PSafe is a solid mobile antivirus app focused on Android users. It combines antivirus, anti-phishing, anti-theft, and cleanup tools in one place, with several features available for free. Unique perks like WhatsApp scam alerts and identity breach monitoring help it stand out. With millions of users and strong AV-TEST scores, it delivers solid protection against common threats.

That said, the app has some limitations. The free version includes frequent ads and upgrade prompts, which some users find intrusive. It’s Android-only, with no support for iOS or desktop, and the paid plans, while adding useful tools, may not offer the best value compared to broader, multi-device solutions from competitors.

If you’re looking for free, easy-to-use mobile protection, dfndr security is a good place to start. But if you want cross-platform support, better customer service, or a quieter experience, it may be worth exploring other antivirus options. You can compare top-rated antivirus services or read more in-depth reviews on Several.com to find what fits your needs best. Also, keep up with the latest trends and news in the world of antivirus solutions by reading our informative articles.