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Lightspeed

Lightspeed

Compare between Lightspeed and other vendors

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Pros
  • Robust inventory management
  • 24/7 customer service
  • Compatible with many devices
Cons
  • Issues take long to be resolved
  • Transaction fees are a bit high
  • Can be a bit slow at times
Summary

Founded in 2005 in Montreal, Quebec, Lightspeed POS is a cloud-based platform that provides tailored solutions for retail, restaurant, golf, and e-commerce businesses of all sizes. They offer a unified platform that helps businesses operate day-to-day tasks and reach their potential. They have served over 168,000 small to medium-sized businesses in more than 100 countries worldwide. They offer software and hardware tools for in-person sales and e-commerce, as well as inventory management, team management, supplier management, and store location management. They also offer 24/7 support, real-time analytics, and reporting capabilities to help businesses run more efficiently. Additionally, they offer marketing tools, third-party integrations, and API access. Lightspeed takes data security seriously and maintains compliance with Payment Card Industry Data Security Standards through a team of IT security experts. They use PCI-compliant third-party providers for transactions and undergo annual assessments and audits for SOC 2 Type 2 compliance to keep their network monitored and safe. Lightspeed is well-regarded by peers and clients, with high review scores on Trustpilot and industry leader lists. However, they are not BBB-accredited and have an F rating. 

Quick Stats
  • Trustpilot Score : 4.4 out of 5
  • Customer Experience : Excellent
  • Transparent Pricing : True
  • Pricing Model : Monthly fee, flat rate processing
  • BBB Rating : F
Selling Points
  • Robust inventory management tolls
  • English-language support available 24/7
  • Allow you to try it for 14 days, risk-free
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Undisclosed
    Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media
FAQs
How can I contact Lightspeed POS customer support?
Is Lightspeed POS compatible with my existing hardware?
Where does Lightspeed POS work?
Does Lightspeed POS feature paperless receipts?
Can I manage both my physical and online stores with Lightspeed POS?