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FWS does not sell coverage directly. You have to go to an affiliated dealer, which you can find by calling (800) 327-5172.

Yes, you can cancel an FWS plan. You should contact the dealership you bought the policy from to initiate the process. If the dealership is out of business or you're facing difficulty finding it, call FWS at (800) 327-5172 and they should help you.

Yes, you may transfer any of their plans to a new owner. You should find the procedure outlined in your contract.

The deductible is negotiable based on your plan level and your budget. We have seen it range between $0 and $300 a repair.

FWS allows you to cover hybrid and electric cars through any of their service contracts, although they don't disclose if this involves an extra surcharge. They also may cover alternative-fuel vehicles.

You may only contact them at (800)-327-5172 during their business hours, which are weekdays from 8 AM to 9 PM and Saturdays from 9 AM to 4 PM, Eastern Standard Time. They have separate numbers for Kia and Volvo claims.

Fidelity Warranty Services only operates in the US and Canada.