Point of Sale Systems
Top Point of Sale Systems Companies in 2024
Aloha POS: Enhancing Restaurant Efficiency vs TouchBistro
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- User-friendly interface
- Customizable packages
- Cloud-based applications
- Easy to use
- Fast transaction times
- Real-time reports
- Lack of transparency
- Costly packages
- Software incompatible with some devices
- Complaints of lags
Since 1997, Hospitality Control Solutions has been the premier provider of NCR Aloha POS systems, with their headquarters located in Tennessee. Specializing in tailored point-of-sale (POS) solutions for restaurants, bars, and other food service providers, they cater to businesses of all sizes, from small independents to large chains. Their comprehensive offerings include software, hardware, a mobile app, consumer marketing services, and on-site training to ensure seamless integration. Key features encompass inventory management, secure payment processing, reward programs, analytics and reporting, and cloud-based applications, all aimed at optimizing restaurant operations for quick ordering, decreased ticket times, and exceptional delivery services. Additionally, the company holds QIR certification from the PCI Security Standards Council, underscoring their commitment to data security. While customer reviews vary, with some lauding the professionalism of their technicians and others expressing dissatisfaction with response times, NCR Corporation, the parent company, has received mixed ratings, with a D- rating from the Better Business Bureau (BBB) and positive ratings on G2, Trustpilot, and TrustRadius. Notably, Aloha has won several Software Reviews awards in 2022, including the Conflict Resolution Award and the Emotional Footprint Championship. Widely available worldwide, Aloha POS has significant usage in the United States, the Netherlands, and the United Kingdom.
TouchBistro's POS system is a Toronto-based restaurant management solution that enhances operational efficiency and improves the guest experience. Since its launch in 2010, TouchBistro has become the choice for many dining establishments, small businesses, and large enterprises. The system is known for its simplicity, reliability, and comprehensive features, and its intuitive interface requires minimal training, saving restaurant teams time and resources. TouchBistro helps restaurateurs make informed decisions through robust reporting and analytics. The menu management feature allows restaurateurs to create and edit menus efficiently. The system's staff management enables owners to track employee performance and schedule shifts. TouchBistro's floor plan and table management features allow restaurant teams to visualize seating arrangements and monitor occupancy levels, while tableside ordering increases order accuracy and improves the guest experience. TouchBistro is considered one of the top POS systems for the restaurant industry because of its dedicated focus on meeting the unique demands of the sector. They have won several awards over time, and have received mixed but mostly positive customer feedback. However, they are not accredited by the BBB and have an F rating.
- Trustpilot Score : 4.7 out of 5
- Customer Experience : Good
- Transparent Pricing : False
- Pricing Model : Subscription plans
- BBB Rating : D-
- Money-Back Guarantee : False
- Trustpilot Score : 3.8 out of 5
- Customer Experience : Good
- Transparent Pricing : True
- Pricing Model : Monthly contract, with add-ons
- BBB Rating : F
- Money-Back Guarantee : False
- Cloud-based POS system
- Customer loyalty programs
- Free package
- Cloud-based POS
- Supports all restaurant types
- Integrated Payment Processing
- Robust third-party integration
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware
- HR Add Ons
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking—Undisclosed
- Virtual Terminal
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware—Undisclosed
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App—Undisclosed
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking—Undisclosed
- Virtual Terminal
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- Accounting Software
- Processing Services
- Productivity Software
- Accounting Software
- Processing Services
- Productivity Software
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display
- Display Screen
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Barcode Scanner—Undisclosed
- Credit Card Reader
- Customer-Facing Display
- Display Screen
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation
- Windows
- Android
- Cloud-Based—Undisclosed
- iOS
- macOS
- On-Site Installation—Undisclosed
- Windows
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License—Undisclosed
- Annual Subscription—Undisclosed
- Free Trial
- Freemium—Undisclosed
- Monthly Subscription
- One-Time License—Undisclosed
- Documentation—Undisclosed
- In-Person
- Live Online—Undisclosed
- Videos
- Webinars
- Documentation
- In-Person
- Live Online
- Videos—Undisclosed
- Webinars
- ACH Processing—Undisclosed
- Cash Transactions
- Check—Undisclosed
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- ACH Processing
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App—Undisclosed
- Phone
- Social Media—Undisclosed
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