Cents vs Harbortouch

Cents POS is a specialized management solution for laundromats and dry cleaners, established in 2019 with a focus on addressing the unique challenges of the laundry industry. Offering integrated hardware and software, Cents facilitates self-service, full-service, pickup/delivery, and dry cleaning operations, with core features including a versatile POS or tablet device and optional add-ons like scales, scanners, and printers. The platform's key features encompass ordering flexibility, market testing tools, fleet management technology, remote operations, and reporting/analytics, supported by an intuitive online platform called The Business Manager. Integration capabilities extend to delivery couriers like DoorDash and Uber, while scalable pricing plans ranging from $49 to $149 per month accommodate businesses of various sizes and needs. Positive user reviews highlight Cents' intuitive interface, ongoing product development, and responsive customer service, although as a new entrant, it occasionally reflects their technological origins more than deep industry understanding.

Harbortouch was founded in 1999 with the goal of assisting businesses in transforming their operational practices. Established in Allentown, Pennsylvania, the firm focuses on helping small business owners adapt to the ever-changing payment processing industry. Now serving over 150,000 clients across the United States, Harbortouch offers a seamless experience that enables merchants to manage inventory, handle payment processing, and satisfy staff and customers with real-time information. Harbortouch POS interacts with a variety of third-party services, including Mailchimp, QuickBooks, and Uber Eats. The organization stays dedicated to their customers, providing 24-hour service and remote debugging by accessing the merchant's POS system and determining the source of issues or malfunctions. The majority of consumers who have reviewed the supplier are pleased with the customer support department; however, others have reported delays of up to two hours or more. The firm is not BBB-accredited and has an F rating, with conflicting ratings on other websites. Harbortouch offers a unique option for company owners since, if approved, they may obtain their POS system with no upfront fees and pay modest monthly payments, including support, software upgrades, and a lifetime guarantee on all hardware.