POSitouch vs TouchBistro

Retail Systems Inc. is a South Carolina-based software development company that provides several POS services and products for retail businesses. They serve large and small businesses spread across the United States. The POSitouch system, in particular, features tools for 3rd-party delivery integrations, offline operations, ingredient inventory, order modifiers, payroll reporting, roles and permissions, timeclocks, and more. POSitouch is a user-friendly platform designed specifically for restaurants, cafes, and quick-service operations. It enables restaurateurs to serve customers quickly while accommodating various types of service environments, like cafes and bars. Their customization options ensure the product serves your specific needs and your business level for efficiency and success. While the Better Business Bureau does not accredit the company, and user reviews are scanty, there are no customer complaints online. It’s safe to conclude that their customers are satisfied with their services and products. New customers must do their due diligence by asking the support team all the necessary questions before purchasing the system. However, Shift4, which owns the POSitouch software, is BBB accredited and has an A+ rating.

TouchBistro's POS system is a Toronto-based restaurant management solution that enhances operational efficiency and improves the guest experience. Since its launch in 2010, TouchBistro has become the choice for many dining establishments, small businesses, and large enterprises. The system is known for its simplicity, reliability, and comprehensive features, and its intuitive interface requires minimal training, saving restaurant teams time and resources. TouchBistro helps restaurateurs make informed decisions through robust reporting and analytics. The menu management feature allows restaurateurs to create and edit menus efficiently. The system's staff management enables owners to track employee performance and schedule shifts. TouchBistro's floor plan and table management features allow restaurant teams to visualize seating arrangements and monitor occupancy levels, while tableside ordering increases order accuracy and improves the guest experience. TouchBistro is considered one of the top POS systems for the restaurant industry because of its dedicated focus on meeting the unique demands of the sector. They have won several awards over time, and have received mixed but mostly positive customer feedback. However, they are not accredited by the BBB and have an F rating.