Aldelo POS vs Roller

Aldelo opened their doors in 1999 in Pleasanton, California, getting their start by producing a Windows-based POS system. Working with their development team over the years has led to vast transformations, and the company now states they have one of the easiest-to-use POS systems on the market. Many customers like the affordable pricing while using the company's payment processor, though complaints have occurred. Merchants also appreciate the ease of use but complain that the menu customization options could be more user-friendly. With third-party seamless integration and free API, merchants enjoy flexibility and scalability that can help them confidently grow their businesses.

The provider has an A- rating with the Better Business Bureau but has had their share of customer complaints, though they work to provide a quick solution to customers’ problems. The company strives for high-security levels with facial recognition, pin codes, and QR code badge scanning for employee logins. Aldelo Express, which is PCI DSS compliant, supports token-based payment processing for customer confidence and merchant compliance. With encrypted digital payments and detailed report logs, merchants can avoid theft and more effectively protect their operations and cash flow.

Founded in 2011 and headquartered in Australia, with branches in the US and the UK, Roller is a versatile solution provider for the attractions and amusement industry. They specialize in delivering comprehensive solutions tailored to businesses in various sectors, such as amusement parks, water parks, and family entertainment centers. Their product, a cloud-based POS system, seamlessly works with ticket management, customer relationship management, and reporting and analytics tools. Customers praise them for their user-friendly interface and extensive functionality, which streamlines operations and enhances guest experiences. Their commitment to transparency is evident in their clear pricing structure and flexible payment options. Additionally, their dedication to customer satisfaction is reflected in their positive reputation and commendable rating on platforms like G2. With a focus on innovation and customer-centric solutions, they continue to establish themselves as a trusted partner for businesses seeking to optimize their operations and deliver unforgettable experiences to their guests. As one of the industry's premier providers, they set the standard for excellence and innovation in attraction management solutions.