Aldelo POS vs PixelPoint

Aldelo opened their doors in 1999 in Pleasanton, California, getting their start by producing a Windows-based POS system. Working with their development team over the years has led to vast transformations, and the company now states they have one of the easiest-to-use POS systems on the market. Many customers like the affordable pricing while using the company's payment processor, though complaints have occurred. Merchants also appreciate the ease of use but complain that the menu customization options could be more user-friendly. With third-party seamless integration and free API, merchants enjoy flexibility and scalability that can help them confidently grow their businesses.

The provider has an A- rating with the Better Business Bureau but has had their share of customer complaints, though they work to provide a quick solution to customers’ problems. The company strives for high-security levels with facial recognition, pin codes, and QR code badge scanning for employee logins. Aldelo Express, which is PCI DSS compliant, supports token-based payment processing for customer confidence and merchant compliance. With encrypted digital payments and detailed report logs, merchants can avoid theft and more effectively protect their operations and cash flow.

PixelPoint, founded in 2005 and headquartered in Las Vegas, Nevada, offers a comprehensive restaurant Point of Sale (POS) solution. Their feature-rich system covers front and back-of-house operations, labor management, extensive ordering options, advanced manager functionality, 3rd party integration, table management, and gift cards and loyalty programs. Customer experience with PixelPoint is generally positive, with users appreciating its simplicity, ease of use, and customizable features. Advanced encryption and tokenization technologies ensure robust security, instilling confidence in data protection. Moreover, PixelPoint complies with international regulations and standards, making them suitable for businesses operating globally. Despite their industry-specific focus and high costs, PixelPoint stands out for their reliability, scalability, and ability to meet the critical needs of the restaurant industry. Overall, they emerge as a powerful POS solution for restaurants seeking efficiency, profitability, and enhanced customer experience.