Aldelo POS vs Dutchie

Aldelo opened their doors in 1999 in Pleasanton, California, getting their start by producing a Windows-based POS system. Working with their development team over the years has led to vast transformations, and the company now states they have one of the easiest-to-use POS systems on the market. Many customers like the affordable pricing while using the company's payment processor, though complaints have occurred. Merchants also appreciate the ease of use but complain that the menu customization options could be more user-friendly. With third-party seamless integration and free API, merchants enjoy flexibility and scalability that can help them confidently grow their businesses.

The provider has an A- rating with the Better Business Bureau but has had their share of customer complaints, though they work to provide a quick solution to customers’ problems. The company strives for high-security levels with facial recognition, pin codes, and QR code badge scanning for employee logins. Aldelo Express, which is PCI DSS compliant, supports token-based payment processing for customer confidence and merchant compliance. With encrypted digital payments and detailed report logs, merchants can avoid theft and more effectively protect their operations and cash flow.

Founded in 2017 and headquartered in Bend, Oregon, Dutchie is a pioneering POS provider for the cannabis industry. Boasting a vast network of over 6000 dispensary partners, Dutchie prioritizes seamless transactions, inventory management, and compliance adherence. Their all-in-one software suite offers many features tailored to modernize the cannabis shopping experience. Users benefit from personalized homepages, customizable delivery settings, robust inventory management, and comprehensive customer relationship management tools. Dutchie's platform ensures a user-friendly interface, empowering budtenders to focus on customer service rather than navigating complex technology. Moreover, the company significantly emphasizes security and compliance, providing tools for age verification, ID scanning, purchase limits, and reporting. Dutchie remains dedicated to innovation and customer satisfaction as they offer on-site POS training and various support channels, ensuring a seamless and secure cannabis retail experience for their clientele.