Aldelo POS vs Cents

Aldelo opened their doors in 1999 in Pleasanton, California, getting their start by producing a Windows-based POS system. Working with their development team over the years has led to vast transformations, and the company now states they have one of the easiest-to-use POS systems on the market. Many customers like the affordable pricing while using the company's payment processor, though complaints have occurred. Merchants also appreciate the ease of use but complain that the menu customization options could be more user-friendly. With third-party seamless integration and free API, merchants enjoy flexibility and scalability that can help them confidently grow their businesses.

The provider has an A- rating with the Better Business Bureau but has had their share of customer complaints, though they work to provide a quick solution to customers’ problems. The company strives for high-security levels with facial recognition, pin codes, and QR code badge scanning for employee logins. Aldelo Express, which is PCI DSS compliant, supports token-based payment processing for customer confidence and merchant compliance. With encrypted digital payments and detailed report logs, merchants can avoid theft and more effectively protect their operations and cash flow.

Cents POS is a specialized management solution for laundromats and dry cleaners, established in 2019 with a focus on addressing the unique challenges of the laundry industry. Offering integrated hardware and software, Cents facilitates self-service, full-service, pickup/delivery, and dry cleaning operations, with core features including a versatile POS or tablet device and optional add-ons like scales, scanners, and printers. The platform's key features encompass ordering flexibility, market testing tools, fleet management technology, remote operations, and reporting/analytics, supported by an intuitive online platform called The Business Manager. Integration capabilities extend to delivery couriers like DoorDash and Uber, while scalable pricing plans ranging from $49 to $149 per month accommodate businesses of various sizes and needs. Positive user reviews highlight Cents' intuitive interface, ongoing product development, and responsive customer service, although as a new entrant, it occasionally reflects their technological origins more than deep industry understanding.