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Agilysys vs Dutchie

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Pros
  • Mobile-based
  • Self-serving kiosks
  • Free demo
Pros
  • Free demo available
  • Over 100 partner integrations
  • Supports multiple locations
Cons
  • Prices not disclosed
  • Limited to the hospitality and retail industry
Cons
  • Lack of information regarding hardware
  • Not compatible with many devices
Summary

Agilysys is an Alpharetta, GA-based software development company that provides POS services for the hospitality industry. They have several well-established customers of all sizes in North America, Europe, and Asia. Their services include tools for optimizing digital menus, streamlining kitchen orders, making reservations, self-service kiosks, managing gift cards, online ordering and payments, mobile check-in/out, property management, simplifying guest loyalty and promotion management, and more. InfoGenesis POS has an intuitive user interface and is easy to navigate, even for first-time users. They are PCI-DSS compliant, assuring top-notch security for sensitive customer and company information. The company has an excellent reputation, ranking as one of the best restaurant POS providers, and no critical customer complaints are recorded online. They have won several awards, including the Best Companies and Big Awards for Businesses in 2022, Big Innovation in 2023, and the Software Reviews Gold Medal. While not BBB-accredited, they have majorly positive reviews from satisfied clients. G2 gave them a 3.9 out of 5, TrustRadius a 5.9/10, and Capterra topped with a 5-star rating. Most customers express satisfaction with the user-friendly interface, reliability, mobile support speed, and overall functionality.

Summary

Founded in 2017 and headquartered in Bend, Oregon, Dutchie is a pioneering POS provider for the cannabis industry. Boasting a vast network of over 6000 dispensary partners, Dutchie prioritizes seamless transactions, inventory management, and compliance adherence. Their all-in-one software suite offers many features tailored to modernize the cannabis shopping experience. Users benefit from personalized homepages, customizable delivery settings, robust inventory management, and comprehensive customer relationship management tools. Dutchie's platform ensures a user-friendly interface, empowering budtenders to focus on customer service rather than navigating complex technology. Moreover, the company significantly emphasizes security and compliance, providing tools for age verification, ID scanning, purchase limits, and reporting. Dutchie remains dedicated to innovation and customer satisfaction as they offer on-site POS training and various support channels, ensuring a seamless and secure cannabis retail experience for their clientele.

Quick Stats
  • Trustpilot Score : N/R
  • Customer Experience : Support center, live chat, video guides
  • Pricing Model : Undisclosed
  • BBB Rating : N/R
Quick Stats
  • Trustpilot Score : N/R
  • Customer Experience : Good
  • Transparent Pricing : False
  • Pricing Model : Undisclosed
  • BBB Rating : N/R
Selling Points
  • Inventory management
  • Works on all operating systems
Selling Points
  • Supports multistate operations
  • On-site POS training
  • Highly customizable
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Undisclosed
    Customizable Hardware
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Undisclosed
    Loyalty Program
  • Undisclosed
    Mobile App
  • Undisclosed
    Mobile Card Reader
  • Real-Time Reports
  • Undisclosed
    Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Virtual Terminal
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Undisclosed
    Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Undisclosed
    Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Undisclosed
    Barcode Scanner
  • Undisclosed
    Credit Card Reader
  • Undisclosed
    Customer-Facing Display
  • Undisclosed
    Display Screen
  • Undisclosed
    POS Terminal
  • Undisclosed
    Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Undisclosed
    Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Undisclosed
    Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • Undisclosed
    iOS
  • macOS
  • On-Site Installation
  • Windows
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Training
  • Documentation
  • Undisclosed
    In-Person
  • Live Online
  • Videos
  • Webinars
Training
  • Documentation
  • Undisclosed
    In-Person
  • Undisclosed
    Live Online
  • Undisclosed
    Videos
  • Undisclosed
    Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Undisclosed
    Check
  • Credit Card Terminals
  • Electronic Signature
  • Undisclosed
    Gift Cards
  • Undisclosed
    In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Undisclosed
    Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • Undisclosed
    FAQs/Forum
  • Help Guides
  • Live Chat
  • Undisclosed
    Mobile App
  • Phone
  • Undisclosed
    Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Undisclosed
    Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media

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