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Fourth vs Mercans

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Pros
  • Live chat support
  • Dedicated professional HR team
  • Available demo
Pros
  • Product demo available
  • Responsive global support
  • All-in-one international solution
  • Flexible invoicing options
  • Mobile app with employee self-service
Cons
  • Not ESAC accredited
  • Lack of transparency
Cons
  • Lack of plan and price transparency
  • Inadequate employee benefits
Summary

Fourth PEO, a leading Human Capital Management (HCM) software company headquartered in Austin, Texas, specializes in Professional Employer Organization (PEO) services for small and medium-sized businesses (SMBs). With a foundation in HCM since 1999, they have expanded into the PEO sphere, incorporating AI-driven technology into their platform. Catering to industries like restaurant, hospitality, and retail, Fourth offers a range of services, including payroll, HR solutions, benefits administration, tax management, and compliance assistance. While praised for live chat support, a dedicated HR team, and AI-driven tech, drawbacks include the lack of ESAC accreditation and limited pricing transparency. Despite some mixed customer feedback, Fourth remains a reputable choice for SMBs seeking streamlined business operations.

Summary

Mercans is a global human resource services and payroll outsourcing company that is headquartered in London, England. Founded in 2003, Mercans offers a wide range of services via a global work platform that connects employers with international talent. They specialize in global immigration, payroll, recruiting, and consulting to help companies achieve their global growth goals. In addition to their global PEO, which is their main product, Mercans also provides Employer of Record (EOR), Business Process Outsourcing (BPO), and Global Employment Outsourcing (GEO) services across 160 countries. Through their PEO, they become co-employers of your workforce, even if your business does not have an entity in the country of employment.

Mercans' services aim to streamline your payroll processes and global recruitment, while reducing operational costs by incorporating all your administrative tasks into one flexible software solution. Their services encompass HR, payroll, benefits, tax and regulatory compliance, expert support, and more, for businesses of all sizes and industries across the world.

The company has received recognition from industry experts NelsonHall and Everest Group for their payroll and EOR services. They have also been nominated for several industry awards, specifically for their PEO services. However, it should be noted that they don't hold any US industry credentials for PEOs, such as certification from the IRS or accreditation from the Employer Services Assurance Corporation (ESAC). They are also not affiliated with the National Association of Professional Employer Organizations (NAPEO) and are not registered with the Better Business Bureau (BBB). Despite this, they have received very positive feedback from their current business clients.

Quick Stats
  • Business Size : Small and medium-sized (SMB)
  • Cost : Quote-based
  • Customer Experience : Good
  • IRS-Certified : True
  • Expert HR Guidance : True
  • BBB Rating : N/R
  • Trustpilot Score : N/R
  • NAPEO Member : False
  • ESAC Accreditation : False
Quick Stats
  • Business Size : Any
  • Cost : Quote-based
  • Customer Experience : Excellent
  • IRS-Certified : False
  • Expert HR Guidance : True
  • BBB Rating : N/R
  • Trustpilot Score : 4 out of 5
  • NAPEO Member : False
  • ESAC Accreditation : False
Selling Points
  • Available demo
  • Mobile app & AI-driven tech
Selling Points
  • Scalable global services
  • 24/7 support
  • Localized in-house services
Business Size Supported
  • Large Businesses
  • Medium-Sized Businesses
  • Small Businesses
Business Size Supported
  • Large Businesses
  • Medium-Sized Businesses
  • Small Businesses
Employee Benefits
  • 401(k)
  • Undisclosed
    Accident
  • COBRA Administration
  • Undisclosed
    Critical Illness
  • Undisclosed
    Disability
  • Employee Self-Service
  • HSA/FSA
  • Undisclosed
    Medical, Dental, Vision
  • Shopping & Entertainment Discounts
  • Work-Life Employee Assistance Program
Employee Benefits
  • 401(k)
  • Undisclosed
    Accident
  • Undisclosed
    COBRA Administration
  • Undisclosed
    Critical Illness
  • Disability
  • Employee Self-Service
  • Undisclosed
    HSA/FSA
  • Medical, Dental, Vision
  • Undisclosed
    Shopping & Entertainment Discounts
  • Undisclosed
    Work-Life Employee Assistance Program
HR Management
  • Onboarding
  • Report Builder
  • Risk Mitigation
  • Time & Attendance
  • Unemployment Insurance
  • Workers' Compensation
  • Workplace Compliance & Safety
HR Management
  • Onboarding
  • Report Builder
  • Risk Mitigation
  • Time & Attendance
  • Unemployment Insurance
  • Workers' Compensation
  • Workplace Compliance & Safety
Payroll Services
  • Direct Deposit
  • Garnishments
  • Global Payroll
  • Payroll History & Tracking
  • Reimbursement Management
  • Salary Revision & Raise Management
  • Tax Services
  • Time-Off Requests & Scheduling
  • US Payroll
Payroll Services
  • Direct Deposit
  • Garnishments
  • Global Payroll
  • Payroll History & Tracking
  • Undisclosed
    Reimbursement Management
  • Undisclosed
    Salary Revision & Raise Management
  • Tax Services
  • Time-Off Requests & Scheduling
  • US Payroll
Technology Platform
  • All-In-One Software Tool
  • Cloud Analytics, Insights, & Reporting
  • Customized Reports
  • Global EOR Platform
  • Third-Party Cloud Application Integration
  • Virtual Assistance
Technology Platform
  • All-In-One Software Tool
  • Cloud Analytics, Insights, & Reporting
  • Customized Reports
  • Global EOR Platform
  • Undisclosed
    Third-Party Cloud Application Integration
  • Virtual Assistance
Industries
  • Construction
  • Consulting
  • E-Commerce
  • Education
  • Engineering
  • Financial Services
  • Food & Beverage
  • Government
  • Healthcare
  • Hospitality
  • Legal Services
  • Life Sciences
  • Manufacturing
  • Marketing/Advertising
  • Media/Entertainment
  • Undisclosed
    Nonprofit/Social Services
  • Professional/Technical Services
  • Retail
  • Technology
Industries
  • Undisclosed
    Construction
  • Undisclosed
    Consulting
  • Undisclosed
    E-Commerce
  • Undisclosed
    Education
  • Undisclosed
    Engineering
  • Undisclosed
    Financial Services
  • Undisclosed
    Food & Beverage
  • Undisclosed
    Government
  • Undisclosed
    Healthcare
  • Undisclosed
    Hospitality
  • Undisclosed
    Legal Services
  • Undisclosed
    Life Sciences
  • Undisclosed
    Manufacturing
  • Undisclosed
    Marketing/Advertising
  • Undisclosed
    Media/Entertainment
  • Undisclosed
    Nonprofit/Social Services
  • Undisclosed
    Professional/Technical Services
  • Undisclosed
    Retail
  • Undisclosed
    Technology
Additional Perks
  • Comprehensive Resume Search & Service
  • Early Access to Earned Pay
  • Student Loan Repayment Program
  • Talent Growth & Retention
  • Third-Party HCM Integration
Additional Perks
  • Undisclosed
    Comprehensive Resume Search & Service
  • Undisclosed
    Early Access to Earned Pay
  • Undisclosed
    Student Loan Repayment Program
  • Undisclosed
    Talent Growth & Retention
  • Third-Party HCM Integration
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone

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