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Flagship Merchant Services vs Merchant One

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Pros
  • A wide range of services available
  • Month-to-month contracts without cancellation fees
  • Processes payments from all major credit cards and digital wallets
Pros
  • Detailed reporting
  • Gift cards
  • Credit and ACH payment
  • Integrations
  • 24/7 customer support
  • Fast turnaround
  • Real-time transaction monitoring
Cons
  • Lack of plan or price transparency
  • Hidden charges
  • Poor communication
Cons
  • Long-term contract
  • Early termination complications
  • Hidden fees
Summary

Flagship Merchant Services prides itself as the leading transaction processing company in the industry. Flagship Merchant Services was established in 2001. With over 22 years of experience in the credit card processing and money-transferring industry in the United States, this California-based credit card processor has a declared interest in supporting small and medium-sized enterprises. The company offers various mobile, virtual, and on-premise credit card processing solutions. The company advertises retail and restaurant industries as brick-and-mortar companies highly suited to their processing solutions. However, they also offer support to virtual and e-commerce terminal solutions. The company does not provide PCI compliance consultation but provides PCI compliance information. Flagship Merchant Services markets its products through the payment gateway that helps simplify PCI compliance. Flagship Merchant Services benefits small to medium-sized businesses. The company promises these businesses economic programs that allow for the successful transition to accepting credit cards. The company also prides itself on the highest approval rates for applicants by understanding the uniqueness of all businesses in its platform.

Summary

East Commerce Solutions (ECS), established in 1994, is a credit card processing company based in East Providence, Rhode Island. Tailoring services for businesses of all sizes, ECS offers a diverse range of features. These include 24/7 customer support, innovative programs like the Intelligent Rate Program, and proprietary POS systems focusing on personalized service. Consistently ranking among the top 1% of MSP/ISOs in the U.S., ECS has garnered positive feedback for its streamlined setup processes and excellent support. Despite some reported concerns about customer service quality and transparency, ECS remains a prominent choice in the credit card processing realm, emphasizing accessibility, efficiency, and tailored solutions for businesses navigating digital transactions. The strategic acquisition by Payroc in 2022 adds to ECS's industry significance, marking its commitment to evolving with the dynamic needs of the market.

Quick Stats
  • Transaction Speed : Undisclosed
  • Customer Experience : Poor
  • Money-Back Guarantee : True
  • Gift Cards : Available
  • Real-Time Reports : Available
  • Transparent Pricing : Unavailable
  • Pricing Model : Interchange plus, tiered pricing
  • Trustpilot Score : 2 out of 5
  • BBB Rating : A+
Quick Stats
  • Transaction Speed : 24 to 48 hours
  • Customer Experience : Good
  • Gift Cards : Available
  • Real-Time Reports : Available
  • Trustpilot Score : 4.9 out of 5
  • BBB Rating : A+
Selling Points
  • Business-reporting tool with every account
  • Free credit card terminal option
  • One-day account setup
Selling Points
  • Mobile app
  • Free systems and equipment
  • No application fee or setup fees
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Pricing Options
  • Annual Subscription
  • Undisclosed
    Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Productivity Software
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Undisclosed
    Productivity Software
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Customer Support
  • Undisclosed
    Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Tickets
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Tickets

Flagship Merchant Services vs. Merchant One 

When selecting a payment processor, it's crucial to assess critical factors such as value-added benefits, usability, data security, and pricing. This comparison delves into two prominent payment processors, Flagship Merchant Services and Merchant One, offering businesses a straightforward guide to making an informed choice that aligns with their unique needs and preferences.

Value-added benefits 

Flagship Merchant Services offers a range of value-added benefits to help businesses improve their efficiency. Their business management portal provides insightful reporting, e-statements, self-help tools, and instructional videos. With a fast fund batch processing time of just two business days, businesses can manage their cash flow effectively. Opening a merchant account with Flagship also gets you access to Authorize.net’s payment gateway and virtual terminal, along with free training. Furthermore, the support for automatic recurring billing adds convenience, and businesses also receive a complimentary Clover Mini POS system or EMV-certified terminal, making Flagship a comprehensive solution for streamlined payment processing.

In addition, Merchant One provides a versatile payment gateway. With integration support for 175 shopping carts, businesses can seamlessly connect with their preferred e-commerce platforms. The QuickBooks plug-in streamlines financial management, while the robust API allows for tailored integrations with various systems.

Merchant One's invoice generator simplifies billing processes, and the reporting features offer valuable insights into transaction data. They also have robust support for recurring payments, which adds flexibility for businesses with subscription-based models. Overall, Merchant One's payment gateway is a comprehensive solution catering to the diverse needs of companies.  

Usability

Both Merchant One and Flagship Merchant Services are dedicated to providing businesses with versatile payment solutions. They support in-person, mobile, and online payments, ensuring businesses seamlessly accept transactions through various channels. Merchant One is distinguished by accommodating card-not-present transactions, ACH payments, and check processing, providing businesses with an extended array of payment options. Conversely, Flagship Merchant Services supports cutting-edge payment technologies, including EMV transactions, NFC payments, and phone and mail order transactions, showcasing their adaptability to diverse customer preferences and industry trends.

Level of data security

In their commitment to secure payment transactions, both Merchant One and Flagship Merchant Services adhere to PCI-DSS standards, underscoring their dedication to maintaining a secure payment environment. Merchant One goes further by providing payer authentication and a secure customer vault, offering an extra layer of protection by securely storing customer information. On the other hand, Flagship Merchant Services enhances security through features like Address Verification Service (AVS), Card Verification Value (CVV2), and transaction restrictions based on factors such as time, dollar amount, or IP address. These robust security measures showcase their commitment to safeguarding sensitive financial information and preventing unauthorized access to transaction data. 

Pricing

In terms of pricing structures, Merchant One adopts a model comprising a monthly fee and interchange plus rates. Their qualified swiped rate is between 0.29% and 1.55%, while their qualified keyed-in rate is between 0.29% and 1.99%. Likewise, a fixed monthly fee of $13.95 is to be paid when purchasing their services. 

On the other hand, Flagship Merchant Services provides personalized rates and fees tailored to the individual needs of each business. For detailed information about rate structures that suit individual business requirements, it is recommended to contact Flagship Merchant Services directly. This personalized approach allows accurate and tailored pricing information to be obtained based on unique operational needs.
 
Conclusion 

In summary, choosing between Flagship Merchant Services and Merchant One requires careful consideration of individual business needs. Flagship excels with comprehensive benefits, including a business management portal and hardware incentives. Meanwhile, Merchant One stands out for their usability and security features. The decision should be based on specific business requirements, with Flagship offering personalized rates and Merchant One adopting a transparent fee structure. For accurate details, businesses are encouraged to contact each provider directly to align with their unique operational needs.

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