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Continental Warranty vs Premier Auto Protect

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Pros
  • Nationwide coverage across the U.S. and Canada
  • Transferable protection
  • Variety of deductible options
  • Rental car reimbursement
Pros
  • Transferable coverage
  • Cancellation option
  • Rental car reimbursement
  • Nationwide coverage
  • Around-the-clock roadside assistance
Cons
  • Only available through dealerships
  • No sample contracts, website with limited information
  • Majority of their plans do not come with roadside assistance
Cons
  • Lack of transparency
  • Limited transferability options
Summary

Continental Warranty was established in 1999. With many years of expertise in the extended warranty sector, they have earned a reputation for offering dependable coverage nationwide. This firm was formed in Delaware and has since spread their services to consumers nationwide via its dealerships. Since 2001, the Better Business Bureau (BBB) has granted them an A+ rating and certification. They offer service contracts nationwide, providing coverage options throughout the US and Canada. While the plans offer comprehensive coverage, additional features such as roadside assistance, turbocharger coverage, GPS coverage, and others come at an extra cost. The company has an A+ grade with the BBB, but many review websites have low scores from customers. The BBB gives it a 1.67 rating, Birdeye gives it a 2.3 rating, and Yelp gives it a 1.8 rating. Customer feedback shows that owners of vehicles have mixed views about the business. Customers are either happy that the company saved them money or upset that they weren't covered for fixes they thought they would be. 

Summary

Premier Auto Protect, established in 2016, is a prominent extended warranty provider based in New York. Offering four coverage plans: Premier Basic, Premier Value, Premier Complete, and Exclusionary, their services are extended nationwide and include benefits such as roadside assistance and rental car coverage. Premier Auto Protect stands out in the extended warranty market with key features that enhance customer satisfaction. The transferability of their auto warranties offers flexibility, allowing a single transfer during the coverage period. Notably, the 30-day cancellation option allows customers to assess and decide on their coverage satisfaction.
Additionally, they simplify the claims process by facilitating direct payments to repair shops, ensuring a streamlined and convenient reimbursement process. While these aspects highlight Premier Auto Protect's strengths, addressing transparency concerns and evaluating the waiting period are essential considerations for potential customers seeking extended vehicle protection. Premier Auto Protect demonstrates responsiveness to customer complaints, aiming for issue resolution. The company holds an A rating with the Better Business Bureau, emphasizing their desire to provide the best possible service to their customers. With transferability and comprehensive coverage strengths, Premier Auto Protect is a reliable choice for extended vehicle protection.

Quick Stats
  • BBB Rating : A+
  • Cancelation Option : Unavailable
  • Maintenance Coverage : Unavailable
  • Money-Back Guarantee : Available
  • Number of Plans Available : 5
  • Repair Shop Choice : Yes, any repair facility of your choice
  • Term Limits : Depends on car make, model, or condition
  • Waiting Period : Undisclosed
  • Operating Status : Active
  • Business Started : 2001
  • Online Quote : False
Quick Stats
  • BBB Rating : A
  • Cancelation Option : Available
  • Maintenance Coverage : False
  • Money-Back Guarantee : Available
  • Number of Plans Available : 4
  • Repair Shop Choice : True
  • Term Limits : Undisclosed
  • Waiting Period : 30 days and 1,000 miles
  • Operating Status : Active
  • Business Started : 2016
  • Online Quote : True
Selling Points
  • Flexible coverage plans with selectable deductibles
  • Wide variety of plans offered
  • Covers luxury vehicles
Selling Points
  • Cancellation option
  • Transferable coverage
  • 24/7 roadside assistance
  • Nationwide coverage
  • Direct payment
Customer Support
  • Phone
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Undisclosed
    Mobile Application
  • Ticket
Customer Support
  • Phone
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Undisclosed
    Ticket
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Cash
  • Undisclosed
    Check
  • ACH Transactions
  • PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Money Order
  • Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
Payment Options
  • Undisclosed
    Major Credit Cards
  • Undisclosed
    Major Debit Cards
  • Undisclosed
    Cash
  • Undisclosed
    Check
  • Undisclosed
    ACH Transactions
  • Undisclosed
    PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Undisclosed
    Money Order
  • Undisclosed
    Wire Transfer

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