Dutchie vs SumUp

Founded in 2017 and headquartered in Bend, Oregon, Dutchie is a pioneering POS provider for the cannabis industry. Boasting a vast network of over 6000 dispensary partners, Dutchie prioritizes seamless transactions, inventory management, and compliance adherence. Their all-in-one software suite offers many features tailored to modernize the cannabis shopping experience. Users benefit from personalized homepages, customizable delivery settings, robust inventory management, and comprehensive customer relationship management tools. Dutchie's platform ensures a user-friendly interface, empowering budtenders to focus on customer service rather than navigating complex technology. Moreover, the company significantly emphasizes security and compliance, providing tools for age verification, ID scanning, purchase limits, and reporting. Dutchie remains dedicated to innovation and customer satisfaction as they offer on-site POS training and various support channels, ensuring a seamless and secure cannabis retail experience for their clientele.

SumUp started in 2012 in London, United Kingdom, with a simple card reader and a plan to make a difference in the retail industry. Today, the company serves over three million merchants worldwide, catering to small businesses in the retail and restaurant industries. Their point-of-sale systems allow you to keep track of sales, inventory, employees, and tax records from any location with a secure connection. The provider ensures they meet all industry security standards, including PCI-DSS, SSI, TLS, and PGP. Furthermore, the company has received mixed reviews on major consumer rating sites like BBB, Trustpilot, and TrustRadius and has several complaints. Some customers praise the company's support responses, while others report problems with slow response times and a lack of knowledge. Generally, SumUp receives praise from long-time customers who have used the software for at least five years. New merchants appreciate the free demo and 7-day trial offered by SumUp, which allow them to try the features and ask questions.